Human Resources Customer Service
Resume:
W. Raymond McLamb
**** ******** **** **., ******, Ga 30442
478-***-**** ~ ad4hx9@r.postjobfree.com
Dear Human Resources,
Are you looking for an employee with:
20+ years of hands-on experience in management, maintenance, and vendor relations?
Expertise in production and supervision?
Great customer service skills?
Experienced with written and communication skills?
Knowledge of SAP software?
A passion to learn quickly and improve?
If so, then you can look no further. You will see from my enclosed resume that I meet all these qualifications and more. I also think I bring a unique skill in having knowledge from both the customer and vendor side of the industry.
I would very much like to discuss opportunities with you. To schedule an interview, please call or text me at 478-***-****. The best time to reach me is between 7:00 a.m. and 10:00 p.m., but if you can leave a message at any time, I will return your call. If you prefer, I can also be reached by email at ad4hx9@r.postjobfree.com.
I know your time is valuable, so I would like to thank you for reviewing my resume and considering me. I look forward to talking with you soon.
Sincerely,
W. Raymond McLamb
Enclosure
W. Raymond McLamb
3429 Paramore Hill Rd., Millen, GA 30442 ~ 478-***-**** ~ ad4hx9@r.postjobfree.com
Objective
Looking to secure a position with a company that will allow a hard-working, dedicated individual with 15+ years of hands-on management experience, including product knowledge and vendor management, and 20+ years of operations, as well as equipment maintenance
Education
HIGH SCHOOL DIPLOMA/ MAY 1993/ JENKINS COUNTY HIGH SCHOOL, MILLEN, GA
Related Coursework in Various Business and Agricultural Classes
Skills & Abilities
MANAGEMENT
Manage flow, quality, efficiency, and accuracy of work
Plan for both outage and routine maintenance activities
Detail oriented in day-to-day production, scheduling, and maintenance
Decision making with company policies and standards in mind
Strong time management and planning skills for labor and productivity, and maintenance budgeting
Vendor management
Logistics scheduling
SALES
SAP software knowledge
Arrange meetings with clients and vendors
Promote company products and services
Prepare sales contracts and work orders
Develop and execute long term relationships with customers to build customer loyalty
Prioritize to achieve on-time deliveries
Communicating with customers to improve their experience
Product knowledge
COMMUNICATION
Daily interactions to familiarize employees with safety procedures and production requirements
Weekly scheduling and production meetings to collaborate and strategize
Evaluating and establishing customer relations
Ability to coach and execute plans for conflict resolution
Month end production, purchasing, and budgeting meetings to ensure meeting specific guidelines
LEADERSHIP
Oversee crews to meet daily/weekly goals and provide leadership direction
Handling personnel issues, such as terminations, time off, pay increases, and conflicts
Responsible for team development including interviews, hiring, training, and mentoring
Frequent meetings with managers and supervisors to enable a smooth execution of daily operations
Champion safe work conditions and monitor employees to ensure their safety
Offer constructive feedback to help employees realize their potential
Maintain workspace/ office organization to reduce lost time and disorder
Local Volunteer Firefighter with CPR certification
Experience
YARD SUPERVISOR- STARTED IN MAINTENANCE~SCRAP PARTNERS LLC~METTER, GA~FEB 2022-PRESENT
Responsible for providing leadership and direction for production crew
Interview and hire production employees
Meet with vendors for quotes on parts and turn in quotes to get purchase orders issued
Supervise loading and unloading of shipping and receiving
Weekly meetings with managers to discuss production, maintenance, and budgets
Operating and maintaining industrial equipment
Ensure vehicle compliance to safely and efficiently operate delivery trucks
Inspect equipment, tools, and machinery, and oversee general, preventative, and downtime maintenance
Work with other supervisors to ensure all departments are operating efficiently and are maintained
MAINTENANCE and SHIPPING/RECIEVING~PORT CITY LOGISTICS~ POOLER, GA~APRIL 2021-FEB 2022
Build and maintain product storage racking in warehouse
Operating and maintaining industrial equipment, including forklifts
Operate boom truck
General warehouse maintenance
Loading/unloading delivery trucks
Maintaining warehouse organization
SERVICE MANAGER~J&B TRACTOR COMPANY (NEW HOLLAND) ~ WAYNESBORO, GA~OCT 2019-JULY 2020
Manage daily shop activities and service crew, including service calls
Prepare orders for repairs to farm tractors and implements
Communicate with customers on progress of work orders
Closing out work orders by preparing invoices and accepting payments
MILL MANAGER-STARTED AS ASSISTANT MANAGER~PRICE FIBERS (FORMERLY FULGHUM FIBRES) ~ PORT WENTWORTH, GA ~ FEB 2006-JULY 2019
Maintain a staff of 12+ employees through recruiting, interviewing, training, and daily supervision to assure specific guidelines for production are met
Conduct and document safety training to maintain a safe and healthy work environment
Oversee daily maintenance, PMs, diagnose problems, and order needed parts
Meet with customers daily to speak about production and planning
Administrative duties including budget, spending reports, presentations, and recording daily production
Meet with vendors frequently and handle all incoming/outgoing purchase orders
Record maintenance, production, safety, purchase orders, and budgets using spreadsheets
Data entry through SAP to plan maintenance and order parts
Use ADP to record daily and weekly time and PTO
Plan and schedule large crews and contractors, plus equipment and parts during outages
Lock out/tag out trained
Operating and maintaining industrial equipment
Periotic inventory control
Create and organize storage solution for surplus parts
References
JAMES RAY
Land Clearing Services
WJJ Enterprises, Guyton, GA
MITCH McMILLAN
Vendor/Hardware Supplier
Salter Building Supply, Waynesboro, GA
JEFF BOATRIGHT
Director of Operations
Scott Davis Chipping, Swainsboro, GA
Contact this candidate