Alexander Hernandez

Houston, TX *****

ad4hux@r.postjobfree.com

+1-346-***-****

Bilingual Professional proven track record as a creative thinker and problem solver. Dynamic self- starter with innovative solutions, yielding maximum efficiency and growth. Reputation of a hard worker, team leader, strong organizational techniques. A problem solver who quickly grasps complex situations and turns them into manageable tasks; communicates well with customers and employees to answer questions.

Authorized to work in the US for any employer

Work Experience

Warehouse Manager

Innovative communication solution - Houston, TX

January 2023 to Present

• Accurately made sales order for customer add on or new equipment on SAP.

• Assisted all documentation to vendor for the process of RMA and RA.

• Organized and prepared materials to complete sales order for customer .

• Performed inventory cycle counts to validate SAP inventory.

• Received new inventory and contacted hauler for shipping details of time of delivery .

• Motivated to keeping good relationship with customer to resolve service tickets.

• Managed tracking information for new purchases for new open sales orders.

• Utilized item master, business partners, inventory, posting list on SAP.

• Negotiated prices for quotes from vendors.

• Daily reporting of all income and shipments.

Tool Room Manager

General Technologies - Houston, TX

March 2021 to Present

• Tracking of all molds from production to ensure department reports are accurate

• Weekly report submission to management of tool room inventory

• Cycle Counts quarterly

• Scheduling all productions parts as needed and used for repairs

• Upkeep of Sales reports documenting what was purchased and sold

• Cost analysis of all parts purchased, ensure that the pricing was below market for profit

• Production Capacity Reports submitted daily

• Issue Parts to all departments as requested

• Ordered and upkeep of paperwork for all orders placed by departments

• Upkeep of tools and safety equipment in mold shop

• Create and edit BOM

• Receive and quality inspection of all incoming parts/tools

• Apply barcodes to tools and set in proper location

• Update system for tool locations

• Safety inspections of productions and tools to ensure compliance was met

• Checked all delivery dimensions were accurate with blueprints

• Hard test and QC parts

Account Manager

Kelly

March 2018 to March 2021

· Intake calls for New / Existing customers needing commercial / residential services

· Calculate GPM for all sales quotes

· Bill and Invoice Customers

· Contact local Haulers throughout the USA region for customers needing 3rd Party Services

· Negotiation of pricing with haulers to ensure our GPM was met

· Used excellent organization to maintain a great customer relation and returning customer basis

· Maintain and retain existing customers by building long lasting business relationships

· Negotiate with all customers to retain the relationship and associated revenue during pricing initiatives

· Responsible for achieving and/or exceeding monthly retention and growth quota

· Maintain thorough knowledge of company's available services per lines of business, pricing structures, and offer additional services specified by customer

· Effectively support the retention process when needed in both a sales and customer service capacity Tool Room Manager / Purchasing / Receiving Clerk

Madden Bolt Corporation - Houston, TX

January 2015 to February 2018

· Matched PO paperwork with received items

· Ordered and upkeep of paperwork for all orders placed by departments

· Check inventory for all items and report to management

· Create and upkeep of all purchasing analysis by department

· Bill and Invoice Customers / Vendors

· Create and editing of all BOM

· Weekly Reporting of all tools distributed

· Upkeep of daily tools rented and given out Management of Tool Room and all supplies

· Weekly Cost analysis by department

· Contacting customers for MTR's

· Able to analyze and understand all BOL

· Updating customers of items received and not received

· Contacting Vendors for pricing errors or new pricing

· Fill in for purchasing manager if needed

· Basic Clerical duties: scanning, filing and faxing

· Well experienced operating forklift from 70 to a 150 Collections/Administrative Assistant

Century Elevators

March 2013 to January 2015

· Maintained and organized a 1 million customer portfolio

· Contacted customer daily to obtain up to date payment information

· Compare daily cash postings to aging analysis

· Send monthly statements to customers

· Data entry of all notes obtained thorough collection calls

· Weekly reports to all management about uncollectable accounts

· Ensure all customers are contacted in a professional and timely manner Document Control

Mauser Corporation

August 2010 to February 2013

· Ability to maintain and identify all purchase orders and whom they are for

· Input all PO and non-PO orders into the ERP system

· Ensure accuracy when purchasing products that have price variances due to economy

· General shipping documents upkeep

· Data entry of all buying prices into excel spreadsheets

· Sending all purchase orders to management for sales to buying ratios

· Scan all previous day paperwork into drive to organize and maintain documents for customers

· Use tools for price variance and maintain the lowest cost and highest quality of products

· Report to management any issues with customers and pricing issues Administrative Assistant

Dixie Pipe Sales Inc - Houston, TX

March 2009 to July 2010

· Assist in the preparation of regularly scheduled reports

· Excellent ability to organize and maintain efficient workload

· Maintain adequate attention to details

· Excellent written and oral communication skills

· Maintain accurate supplies inventory level

· Anticipating needed supplies; placing and expediting orders for supplies

· Ensure all receipts of supplies are accurate with orders placed

· Building excellent relationships with customers to ensure pricing discount

· Maintaining excellent customer service with all customers for business relationships

· Faxing, filing and scanning in precise timeframes

· Excellent use of company time and resources to complete all required assignments given Education

High school diploma

Skills

• Multi-line phone talent

• Microsoft Office

• Strong Work Ethic

• Strong client relations

• Organizational Skills

• Effective Problem-Solving

• Collections

• Task Oriented

• 35+ WPM Exceptional

• Management

• Bilingual communication skills

• Data Entry and Validation (English/Spanish) Authorized to work in the US for any employer

• Forklift (5 years)

• Negotiations

• Technical sales

• Computer software

• Safety compliance Software

• Sage

• Quickbooks

• Microsoft Office

• ERP Systems

• Adobe PDF Editor

• Computer skills

• Microsoft Excel

• Spanish

• Microsoft Word

• Customer service

• Time management

• Purchasing

• QuickBooks

• Sage

• Typing

• Inside sales

• Negotiation

• Organizational skills

• Document management

• ERP systems

• Warehouse Management

• SAP

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