Rodney Tsasa

919-***-****

***** **** ** *** *******, NC 27614

ad4huq@r.postjobfree.com

Work Experience

DHL-e-commerce-Raleigh,NC

July 2022-March 2023

•DDU Runner

•Scan sorted bag

•Lifting heavy items

Pink Energy-Raleigh,NC

June 2022-July 2022

•Solar Energy Consultant

•Qualify homes for solar

•Gathering photos/information

Ciox Health-Raleigh, NC(based in Arizona)

March 2022 to May 2022

•Outbound Calls

•Researching Information

•Request Medical Records

Amazon - Garner, NC

May 2021 to December 2021

•Shipping Dock Worker

•Stacking boxes

•Outgoing carts

•Lifting and organizing packages

DHL eCommerce - Raleigh, NC

November 2020 to January 2021

•Mail/Package Sorter

Conduent - Raleigh, NC

March 2020 to November 2020

•Answered high call volumes

•Researching Members Information • Computer Operation

•Troubleshooting

•Tech Support

SamAsh Music Store - Raleigh, NC

May 2019 to March 2020

•Pro Audio Sales Associate

•Advising customers for musical needs

•Expertise in Keyboards, Recording & Live Sound

Conduent - Raleigh,NC

September 2018 to April 2019

Adecco BCBSFL

•Answered high call volumes

•Researching Members Information

•Computer Operation

•Referred unresolved customers grievances to designated departments for further assistance

•Customer assistance

Craftmade International Inc

July2018 to August 2018

•Receiving Department

•Unloading fan trucks

•Stacking boxes of fans/misc merchandise

RSI- Coppell,TX

March 2018 to June 2018

•Scanning and packing items for shipment

•Use of database systems

•Assembly Line

Amazon- Coppell,TX

November 2017 to January 2018

•Scanning and packing items for shipment

•Use of computer based systems with item and order info

•Label printing

New Song Studios - Raleigh, NC

November 2010 to July 2017

•Studio Administrative Assistant /Customer Service Rep

•Answered high volume calls

•Set up studio Sessions and schedule consultation with sound engineer

•Created Billing Documents and Customer Invoices

•Operated a computer, using multiple systems, and other office equipment

•Received cash and checks payments from clients and reported transactions into the daybook

•Referred unresolved customers grievances to designated departments for further investigation

•Order and track supplies

•Data Entry and Record keeping

Triangle Christian Center - Raleigh, NC

June 2006 to October 2016

• Staff Pianist

•Assisted at rehearsals

•Assisted for special worship services

•Worked with band members

Skills

•Strong Interpersonal Skills

•Strong written and verbal communication skills

• Ability to negotiate

•Self-starter

•Accounting and Invoicing

•Solid attention to details

•Customer service-oriented

•MS Office: Word, Excel, PowerPoint, Outlook, Adobe Photoshop

•Team building

Education

High School Diploma

Millbrook High School - Raleigh, NC

August 2007 to June 2011

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