Peyton Grinstead

*** ****** ***, ********* ** ***28 772-***-**** ad4hto@r.postjobfree.com

Experience

Bartender Nudies honky tonk on broadway, Nashville TN September 2019- Present

Provided outstanding customer service by engaging with patrons, anticipating their needs, and ensuring a positive experience.

Demonstrated effective communication skills by conveying drink options, specials, and promotions to customers, influencing their purchasing decisions.

Utilized upselling techniques to increase sales revenue and promote featured items, resulting in a boost in profitability.

Developed strong interpersonal relationships with customers, fostering loyalty and repeat business.

Resolved customer concerns and complaints promptly and professionally, exhibiting problem-solving abilities and conflict resolution skills.

Sales representative Vitas healthcare September 2018 - September 2019

Educated medical professionals about hospice services; met customer needs by providing end of life care solutions to improve quality of patient care

Became an expert on VITAS service offerings, disease specific clinical criteria and evidence based medicine

Developed sales messaging and strategies that aligned to the customers’ needs to ensure hospice appropriate patients gain access to hospice services

Maintained professional relationships and collaborated with internal, clinical end of life care team

Actively involved in team meetings on regular basis including the development of sales strategy

Resolved customer feedback by investigating opportunities for development; developing solutions; preparing reports; collaborating on resolutions with program management

Worked cohesively and leveraged opportunities with VITAS internal customers: VITAS Medical Director & Team Physicians, Team Managers and overlapping team disciplines, PCAs, Admissions RNs, Sr. Leadership

Presented monthly Continuing Education Units for Nursing staff as well as Hospice in Service presentations

Marketing coordinator The nassal company January 2018- September 2018

Actively participated in key industry trade shows and events, such as TEA, IAAPA, AZA, AAM

Helped maintain key client relations and business development

Prepared proposals and pre qualifications

Created marketing collateral and promotional materials

Planned and coordinated TEA and other networking related events

Prepared and regularly updated internal resumes and project experience sheets

Provided partner and executive support

Education

Associate of Arts Valencia State College Graduation: 2016

Certified Ashtanga Yoga Instructor All Yoga Portugal 200hr YTT : 2021

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