Human Resources Generalist

JACQUELINE CHANDLER

Detroit, MI ***** 313-***-**** ************@*******.***

PROFESSIONAL SUMMARY

HR Professional with 20 years of progressive experience. Passionate about smooth implementation of HR policies, procedures, regulations and systems

SKILLS

Human Resources Management Systems Managing Employee Relations

Employment Recordkeeping Benefits Administration

Employee Orientation HR Support

HUMAN RESOURCES GENERALIST 2021-2022

Central Cities Integrated Health Detroit, Michigan

Implemented and supervised orientation procedures for new hires

Provided guidance to managers and employees on talent management, payroll, FMLA and benefits

Facilitated criminal background check process for new hires

Provided information and administration of medical insurance, disability and flexible spending accounts

Updated key human resources metrics on turnover and terminations using reporting tools in HRIS system - Paycom

EXECUTIVE ASSISTANT 2012-2020

Enon Tabernacle Baptist Church Detroit, Michigan

Organized and coordinated conferences and monthly meetings

Screened calls and emails and initiated actions to respond or direct messages for managers

Prepared documents, reports and presentations for board members

Organized envelopes, postage and mail correspondence for staff

Coordinated events and worked on ad hoc projects

Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations

Executed basic banking and bookkeeping tasks

Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders

Page Two – Chandler resume

HUMAN RESOURCES COORDINATOR 2015-2016

Murphys Education Center Farmington, Michigan

Supported HR functions with emphasis on record keeping, data entry and general HR tasks

Maintained human resources information system

Conducted background and reference checks during recruitment process and onboarding of employees

Completed employment verifications and unemployment paperwork prior to hire or termination

HUMAN RESOURCES GENERALIST 1992-2011

Detroit East, Inc. Community Mental Health Center Detroit, Michigan

Implemented and supervised orientation procedures for new hires

Informed managers and employees on talent management, payroll, FMLA and benefits

Facilitated criminal background checks

Counseled staff in resolving situations related to performance and conflict management

Conducted new hire orientation and basic recruiting tasks for best talent identification

Conducted career fairs, screened resumes, and interviewed applicants to build candidate base and enhance company culture

Conducted investigations of discrimination and harassment in workplace

Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance

Understood, interpreted and mediated human resources inquiries to support administration of human resource policies, procedures and programs

Processed unemployment claims

Explained and administered medical insurance, disability and life insurance claims

Updated key human resource metrics on turnover and determinations using reporting tools

Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts

Conducted salary survey research for both exempt and non-exempt positions

EDUCATION

Master of Science Human Resources Development - Villanova University

Bachelor of Science Business Management - University of Phoenix

PHR Certification – 2015-2018

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