Data Entry Customer Service

LAURA B. DYKE

**************@*****.*** 440-***-**** Berea, OH 44017

PROFESSIONAL SUMMARY

Professional and knowledgeable office worker offering several years of experience in administrative support, customer service, data entry and process payrolls for multiple clients. High communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS

• Data Entry Accuracy

• Adaptability and Flexibility

• Attention to Detail

• Multitasking

• Customer Service

• Notary

• Familiar with Thompson-Reuters Accounting CS

• Microsoft Office

• Payroll Processing

• 1099 Processing

WORK HISTORY

Feb 2014 - Nov 2023

Administrative

Bookkeeper

Larry J. Mytnick, CPA

LLC - Cleveland, OH

• Enhanced accuracy in payroll calculations for timely and error-free pay distribution to employees.

• Assisted with the preparation of annual tax documents, ensuring compliance with federal and state regulations.

• Provided support for audit procedures, contributing to a smooth and successful completion of internal reviews.

• Processed wage garnishments according to legal

requirements, maintaining compliance with court orders and government mandates.

• Maintained strict confidentiality of all payroll information and records.

• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.

• Performed calculations in overtime, vacation, and sick hours to provide accurate data to the payroll processing database.

• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.

• Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.

• Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.

• Processed new hire paperwork and documents.

• Updated employee files with new details such as changes in address or salary levels.

• Documented and processed all garnishments for

bankruptcies, student loans, and child support orders.

• Created payroll reports, tax forms and other financial reports to provide employers with necessary information to make informed business decisions.

• Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.

• Completed data entry tasks with accuracy and efficiency.

• Entered data into computer systems.

• Used Thomson-Reuters Accounting CS program.

• Scanned documents and saved in a database to keep records.

• Used computer software to store and retrieve data.

• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

• Answered multi-line phone systems and enthusiastically greeted callers.

• Provided clerical support to company employees by copying, faxing, and filing documents.

• Entered data into the system and updated customer contacts with information to keep records current.

• Prepared checks to pay vendor invoices.

• Prepare and file Monthly Sales Tax by filing deadline. Sep 2006 - Feb 2014

Administrative Assistant

MNT, Inc. - Cleveland, OH

Same job descriptions as Larry J. Mytnick, CPA LLC EDUCATION

Bachelor of Science: Sociology

Concordia University Ann Arbor, MI

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