Brittany Eldred

Phone Number: 279-***-****

Email: ad4hpc@r.postjobfree.com

Address: **** ******* ***** **. *** 119

Citrus Heights, Ca 95610

Work Experience:

Nanny and Household Manager (2005- Present):

Comprehensive Childcare: Providing a nurturing and supportive environment for children, ensuring their safety, well-being, and holistic development.

Routine Management: Establishing and maintaining consistent routines to promote stability and healthy habits.

Meal Preparation: Skilled in preparing and serving age-appropriate health conscientious meals and snacks.

Stimulating Activities: Engage children in stimulating activities that promote their physical, cognitive, and social development.

Homework Assistance: Provide support with homework, tutoring, and educational activities for school age children/teenagers

Effective Communication: Open and clear collaboration with parents to address children's needs and progress, fostering a positive and cooperative relationship.

Transportation Coordination: Provide transportation to and from school, extracurricular activities, and appointments.

Coordinating with parents, teachers, coaches, doctors etcetera to ensure scheduling is correct or deal with any instances of change.

Cleaning and Organization: Maintaining cleanliness in living and play areas, Impress upon children to pick up after themselves and respect their home.

Emotional Support: Building a positive and nurturing relationship with children, fostering emotional well-being and self-esteem.

Emergency Readiness: Knowledgeable in handling emergency situations, including CPR and first aid techniques, to ensure the safety and well-being of individuals

Other Contracted Duties/projects

Optimize organization systems for the home, and business.

Implement new tools into what clients were already using comfortably and effectively.

Teach the system to clients, and ensure maximum efficiency to their preferences.

Scan paper files and integrate into current digital filing system where needed.

Garlic Knot: Server and FOH Staff (2018-2019)

Greet and seat customers, providing a warm and friendly welcome

Take customer orders accurately, including any special requests or dietary restrictions

Answering phones to take delivery orders while keeping up with tables, walk-in orders, and helping prep delivery orders. To maintain flow and quality of service

Serve food and beverages to customers with efficiency and attention to detail

Provide recommendations and suggestions based on menu knowledge and customer preferences

Handle customer inquiries and concerns in a prompt and professional manner

Process customer payments accurately, utilizing cash handling and POS systems

Clear and reset tables, ensuring a clean and organized dining area

Collaborate with kitchen staff to ensure order accuracy and efficient service

Assist with restaurant operations, such as restocking supplies and maintaining cleanliness

Adhere to health and safety protocols.

McDonald's (2017-2019) (on and off since 2002)

Experienced McDonald's Crew Trainer with a strong focus on customer satisfaction.

Excellent training skills, successfully mentoring and coaching new crew members.

Consistently achieved high customer service ratings and positive feedback.

Skilled in delivering exceptional service in a fast-paced, customer-oriented environment.

Proven ability to communicate effectively and build rapport with customers.

Knowledgeable in McDonald's procedures, policies, and safety protocols.

Committed to maintaining a clean and safe working environment.

Strong leadership qualities, fostering teamwork and collaboration.

Track record of exceeding expectations and contributing to the overall success of the team.

Help with community involved events

Create and maintain relationships with customers, many with high expectations, in the hopes of retaining lifetime loyalty.

Education and Other:

GED acquired from Front Range Community College in 2004 with accommodations

Credits acquired at Mesa State University, and American River College

Volunteer work at local retirement homes, schools, churches and other organizations.

Victim advocacy, peer-to-peer support

Helped build several houses with habitat for humanity

Provided volunteer services to families who requested help – on a case to case basis.

Skills:

Customer/ client oriented

Community involved

Training and management

Accounts receivable

Light bookkeeping

Eager to learn new skills

Basic computer skills and willing to learn any needed.

Ability to communicate effectively and problem solve diligently

The way I work:

I am Passionate about excellence in customer care; as every business relies on them returning. When so many options for alternatives are readily available literally at their fingertips, it's crucial to set yourselves apart. To me that is making sure they have the experience they deserve. The kind of service that keeps people coming back time and time again. I believe in the golden rule, treat them the way you would want to be treated yourself.

I work best alone, but I love a good motivated team atmosphere. I don't believe in keeping track of every little thing, see a need, fill a need. If they need a hand and I have one I'll help out, and I would hope the opposite is true. To me it is literally that simple. Just like everyone else I have my flaws but I’m aware of, and working on them and try not to let them cause issue with anyone else .

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