Sangram Mohapatra 510-***-**** ad4hov@r.postjobfree.com

SENIOR TECHNICAL PROGRAM MANAGER

I am Prince II,PMP and agile certified Sr. Technical Program Manager with 21 + years of diversified experience in a wide domain area including Insurance, Credicard,Retail, Supply chain, Health care, Banking, Pharmaceutical, and Manufacturing ..

I believe in the result and offer a strong balance between business savvy and technical capabilities.Well versed with the project management tools budgeting, planning,risk management and executing projects using Scale agile Methodology

KEY ACCOMPLISHMENTS

● Managed a large portfolio infrastructure in Data Center Management Blue Prism, Informatica, Microstrategy,AS/400 and Cognos with a ($6+ million/yr) budget.

● Automated projects using code migration,CICD pipeline, LARA implementation and Jenkins, which saves over

$750K.

● Established KANBAN/SCRUMBAN RALLY for Financial data Engineering Team as a Technical Project manager

/Senior Scrum Master

● Managed integration with Mainframe/AS 400 with other applications ( NEMO. GCS, GMS etc) .

● Extensively worked in ERP such as Oracle Enterprise world, AS400 (JD Edwards), Business Warehouse and Data warehousing and RPA technology.

● Develop and document RPA configuration best practices, configured new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

● Provided architecture guidance to the team on RPA products, with strong focus on solution architecture, architecture artefacts, performance, scaling and security .

● Responsible for E1, E2 and E3 Infrastructure support and single point escalation point for all the infrastructure issues.

AREAS OF EXPERTISE

● Supply chain management

● BIDW Consultant

● Infrastructure Management

● Program management

● Robotic Process Automation

● Business process Automation

● ERP ( Supply chain and Manufacturing)

● Risk Management

● Data Analysis

● Informatica,Microstrategy,R,Blue Prism,JD Edwards,

● JD Edwards Enterprise World, Enterprise one

● AS/400, RPG/400, SYNON,DB2/400,CL/400

● Change Management, Clarity, Jira, Plain view

● Rally, KANBAN,SCRUMBAN

● Talend, PASS,SASS

● PYTHON, API Management

● CLoud Infrastructure Support

● IT Infrastructure

CERTIFICATION

● Certified Scrum Master

● PRINCE II Project Management

● Blue Prism Architect

● SAFe4 Agile certified

● PMP Project Management

● Supply Chain Management

● Agile champion

PROFESSIONAL EXPERIENCE

Blueshield California Senior IT program Manager : Mar 2023- Current Project Descriptions : Sangram is working as a Senior program manager for one of the largest Insurance companies in California . Sangram is leading a 50 member cross platform team ( Onshore/Offshore) in project delivery and project executions. Sangram worked as a Single Point of Contact for BSC On-Prime infrastructure Services in terms of delivery

, escalation, issue resolutions

● Develop goals and objectives and establish a timetable for deliverables

Ensure ongoing identification and completion of deliverables, managing schedules, meeting milestones, and ensuring technical success

● Negotiate and influence cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the execution of the plan

● Provide executive level updates at the program level to key leaders to showcase the health of the overall program

● Approve analysis, dashboards, and write-ups prior to release.

● Develop strong customer relationships that enable Technology to become a trusted advisor to our stakeholders and business partners

● Ensure effective usage of change control procedures and processes to retain control of scope, schedule and cost

● Establishes key operational performance metrics to monitor and manage projects

● Strategic delivery of formal presentations and meetings.

● Gather functional and business requirements from stakeholders and translate into a reporting, analysis and/or data solution design according to client needs and scope

● Deep understanding of product quality and governance best practices

● Outstanding organisational and planning skills.

● Single Point of contact for BSC Data centre management . Taking control of the Entire data centre management providing Infrastructure Support of Network, Application Infrastructure Support, Storage, Backup, Linux, BIDW and Linux support

● Boosted Project Efficiency by 50% by streamlining the platform and Uplift the Application and Infrastructure uptodate

● Increased team productivity by 27% using Automated scripts for the repeated Business process using Batch programs ( using Puppet, Python and Java )

● Ensured that all server, hardware,operating system, software and procedure aligned with Organisational standards to carter the End to end Business plan

● Provided closed to $500K Cost Efficiency to client by virtualizations and providing better retention strategy with cheaper storage devices

● Utilising Effective problem management techniques reducing the Incidents by 24% American Express Sr. Program Manager: Sep 2013 – Feb 2023 Project Descriptions : Sangram is working as a Senior program manager for one of the international leaders of Credit Card companies . Sangram is leading a 30 member cross platform team ( Onshore/Offshore) in project delivery and project executions. Sangram manages multiple projects with a total budget of 6 millions . In this project he manages the Entire Infrastructure for Business Intelligence and Data warehousing,Mainframe, AS400 and Blue prism for one of the largest organisations called ( Financial data Engineering) American Express .

● Defined project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

● Manage and oversee team velocity, financials, and other critical metrics in relation to the plan and published progress reports.

● Monitored and communicated the progress of solution delivery and ensure timely and effective communication of its status in terms of cost, forecast, schedule and assessment of risks/issues

● Manages risk by using established risk management practices to address execution challenges associated with quality, schedule and costs, in adherence with risk management framework.

● During this period he managed End to End project management ( Discovery to Deploy), Portfolio management, End to End Engagement, Infrastructure support, Onboarding new applications to BIDW Infrastructure .

● Established Agile Methodology and implemented Rally as an Agile management tool .Managed client engagement services and solution implementations .Establish KPIs/metrics and dashboards to measure project and program performance.

● Ensure accurate reflection of project/program budgets, forecasts and actuals with related tools

● Develop strong customer relationships that enable Technology to become a trusted advisor to our stakeholders and business partners

● Publish monthly Infrastructure report to Stakeholders and IT Directors.to ensure tight alignment from stakeholders and IT directors .Partnership with dependent teams, other Scrum Masters and Product Owners that are involved in the project.

Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and facilitate identification of appropriate solutions

develop viable roadmaps for platforms and capabilities within a portfolio to ensure that the full potential of a product can be realized.

● Responsible and drive all sprint ceremonies including Daily Stand ups (as Scrum Master), Sprint Planning, Sprint Demos and Retrospectives

● Responsible for automating Several business processes using Blue Prism RPA solution which result in major efficiency gain and staff optimizations – Approx 300 hrs/year/$600K

● Responsible for end to end robotics process automation strategy assessed existing process and determines automation feasibility for RPA solutions.

● End to End program management for Infrastructure Initiatives. Like Infrastructure Uplift, Licensing, large user management, Informatica, Microstrategy and Blue Prism Upgrade, new customer installation and support

● Demonstrated ability to develop and implement enterprise-wide processes and deliver on those processes

● Demonstrated ability to create and manage an operational performance management framework

● Demonstrated ability to manage multiple projects simultaneously with minimal guidance and direction

● Demonstrated ability to manage vendor partnerships Allstate Insurance Technical Program Manager: Jul 2011 – Sep 2013 Project Descriptions: Sangram worked as Technical Program manager for one of the largest Commercial Insurance company

● Managed client engagement services and solution implementations

● Implemented Root cause Analysis Tool for clients defect management Systems

● Extensively worked in Policy View Application and enhancement of Policy View Application

● Establish Agile Methodology and implemented Rally as an Agile management tool

● Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

● Proactively managed systems development, implementation and risk management during various Sprint

● Managed the transition planning and execution and Service level Agreement for production support

● Extensively worked in Plainview as a project management tool for Budgeting, Finance, Scheduling, managing project

Commercial Banking-Citizen Technical Program Manager: June 2010 – July 2011 Project Descriptions: Sangram worked as a program manager in citizens bank Commercial Lending (Business Credit Services) – LOB- Line of Business. In this LOB,. During this assignment Sangram manages a total project cost of 5 million spread across multiple projects. Sangram is associated with all the Life cycle of the project, starting from POS, Define, Commence, Conduct and closing of the project. During this program Sangram prepared a lot of artefacts for the Project management Office. Sangram conducts training on Planview for project management office (PMO) . He was also a part of the PMO group where he created the best practices Document, Risk, Issue document. Managed client engagement services and solution implementations

● Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

● Proactively managed systems development, implementation and risk via the use of SDLC. Harper Collins PUBLISHER Lead Solution Architect : April 2008 – June 2010 Honeywell CPG Project Manager : Mar 2006 – Apr 2008 Cardinal Health Care Lead Solution Architect : Aug 2004 – Mar 2006 AMGEN Lead Validation Consultant : Mar 2002 – Aug 2004 Tiffany &Co Solution Architect :Mar 2001 – Mar 2002 CPG-Honeywell Project Manager : Jan 2000 – Mar 2001 AVEX Electronics Inc System Analyst :Mar 1998 – Jan 2000 EDUCATION

● Bachelors in Electrical Engineering

● MBA (Supply Chain Management)

AWARDS AND RECOGNITIONS

● American Express (Business intelligence and Data Warehousing)

Awarded the best Program Manager in BIDW

● Honeywell AMS (Application Maintenance Support) Team

Awarded the best AMS team manager for zero escalations.

● Amgen Customer Dedication Award

Awarded for excellent on-site coordination and high levels of customer satisfaction

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