Real Estate Customer Service
Resume:
YOLIMA JOHN
Hinesville, GA 31313 **********@*****.***
Summary of Qualifications
● Strive to exceed customer expectations and handle challenging situations with professionalism.
● Market knowledge of local trends and neighborhood dynamics.
● Computer knowledgeable in Microsoft Word, Excel, Powerpoint, Quickbooks, CRM, Outlook, Social media.
● Ability to analyze complex problems, think critically and come up with innovative solutions.
● Twelve years experience in the real estate market on single, multi-family, REO’S, short Sales, HUD homes and commercial real estate.
● Effective communication skills bilingual English and Spanish (writing and speaking). Vylla Home, Savannah GA 2022- Present
Real Estate Agent
● Conduct initial meetings with clients to understand their needs, preferences and financial considerations.
● Research and analyze local real estate market trends, properties values and comparable sales to provide clients with acute and relevant information.
● Create and manage property marketing in different media channels.
● Coordinate and conduct showing for potential buyers. Organize and host open houses to attract prospective buyers
● Negotiate terms and conditions on behalf of clients, including price,financing and inspections.
● Do BPO’S for REO’S properties.
EXP REALTY, New Jersey 2020-2022
Real Estate Agent
● Prepared and reviewed purchase agreement, leases and complete buyer’s, seller’s files.
● Builded and nurture a network of industry contacts, including mortgage brokers.appraisers, inspectors and other professionals, to facilitate smooth transactions.
● Developed and implemented effective marketing strategies for properties, utilizing CRM’s and media to maximize exposure and potential buyers.
● Addressed challenges and resolved issues that may arise during the process of selling or buying to ensure successful transactions.
REMAX HOUSES VALUE, New Jersey 2010-2020
Real Estate Agent
● Educated clients on the buying and selling process, market conditions and potential challenges.
● Assisted clients in understanding financing programs and mortgage process
● Conducted post-sale follow-up to ensure client satisfaction and foster long-term relationships, Requested and provided testimonials for marketing purposes.
● Facilitated the closing process, coordinating with all parties involved including title companies,lenders and attorneys to ensure a smooth and timely closing. EDUCATION
● HOW”Higher Opportunity for Women”Newton, NJ 2020
● Fairleigh Dickinson University, Teaneck, NJ 2018 Bachelor of Art in Individualized Studies Degree in Business Administration.
CERTIFICATIONS
● Real Estate License in New Jersey and Georgia Real Estate License.
● Notary Public
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