Lisa Sumlin
PROFESSIONAL PROFILE
Successful highly skilled professional with 15+ years experience in public and healthcare sectors. Extremely comfortable working in fast-paced environments demanding strong organizational, technical and interpersonal skills. Able to multitask effectively.
Skills include:
* Customer Service * Payroll Management * Scheduling
* Medical Records/EMR * Basic Computer Skills * Working with diverse populations
* Data Entry * Organized * Time management
EDUCATION
High School Diploma
PROFESSIONAL EXPERIENCE
Customer Service Counter, Walmart, Midlothian, VA 8/2019 - Present
All returns
Bill pay
Cash services (western union, direct pay, etc)
Cash employee checks
Cash Office Counter, Target, Midlothian, VA 11/2017 – 8/2019
Execute transactions
Makes cash deposits
Delivers reports to managers
Make sure each transaction has been put into the daily log
Receptionist, H&R Block, Midlothian, VA 01/2017 – 04/2017
Scheduling appointments according to the tax preparer schedule
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Answering screening and forwarding incoming phone calls
Calling clients to remind them of upcoming appointments
Receiving and sorting daily mail
Payroll/Timekeeper, NYPD-School Security Division, Bronx, NY 05/2006 – 06/2016
Processed Biweekly Payroll for School Safety personnel
Processed all personnel leave request-i.e.- Medical, Military, FMLA, etc
Reviewed and maintained personnel time records for proper reporting and accuracy
Provided and managed established security protocols to safeguard faculty, students, and visitors
Assisted in conflict resolutions involving students
Prepared proper incident report documentation when needed
Maintained accurate records of individuals entering and exiting school property
Receptionist/ Admin Assistant, Signature Health, Bronx, NY 01/2000 – 12/2005
Provided in-person reception to all patients and visitors
Maintained office calendar and scheduled all appointments
Acted as a liaison between patients and medical professionals
Prepared patient charts and records
Retrieved medical records and patient results
Answered telephones, typed, filed, and performed other administrative tasks as requested
REFERENCES FURNISHED UPON REQUEST
504 Colton Creek Road #101
Midlothian, VA 23113
*************@*****.***