LEROY ROSE

*** ******* *****, ******* ****, NJ **062

856-***-**** ad4hmk@r.postjobfree.com

https://www.linkedin.com/in/rosel9/

SENIOR ANALYST INFORMATION TECHNOLOGY SPECIALIST PRODUCT OWNER

A seasoned Senior Business Analyst, Information Technology Specialist, and Product Owner with over 12 years of experience requiring Project Management, Testing, Scrum Master, Documentation, and Analytical capabilities to operate. As a Subject Matter Expert (SME) in technology, collaboration with stakeholders, internal and external business partners, customer relationships, System Development Life Cycle (SDLC), End-to-End (E2E) processes, following the Business Analyst Body of Knowledge (BABOK) approaches, and strive to deliver world class solutions. Based on experience and knowledge have learned proficiency to working in any challenging environment through transparency, communication, leadership, and motivation to deliver. With a demonstrated background in efficient administrative operations, information security, problem-solving, poise and logic provide various methodologies and approaches providing the organization with systems that evolve with the business. Effective with interpreting and applying policies, compliance, procedures, limitations and restrictions, regulations, program requirements, and reporting.

PROFESSIONAL SKILLS

Technology Expert Skilled Analyst Excellent Communication Operate Collaboratively

Lead by Example Operate as Owner Execute with Respect & Integrity Logical & Analytical

Initiative-taking Roadmaps Shared Services Presentations

Roadmaps Problem Solving Critical Thinker Relationship Management

Lean & Value Add Customer Service Continuous Process Improvements Goals & Objectives

Embrace Change Training Development Time Management

Project Management Collaborator Individual Contributor User Community Obsessed

Data/Result Driven Product Management Portfolio Management Key Performance Indicators

Reporting Tools Visualizations Very Approachable Incredibly Interpersonal

Hold Accountability Act Responsibly Apt to ascertain Operations Quick Learner (Applications)

PROFESSIONAL EXPERIENCE

Bimbo Bakeries USA Horsham, PA 2020 - 2023

Senior Sales Information Technology Specialist

Operated as product owner, lead analyst, interim Scrum Master, project manager, tester, documenter, and communicator to all internal and external business partners through the System Development Life Cycle (SDLC) and End to End (E2E) Processes.

Led leadership reporting (Qlik) on key performance indicators (KPIs) aligned with goals, contributing to over $250M in revenue growth nationally and supporting the $10B global growth goal.

Achieved leadership goals in Period, Quarterly, and Year over Year comparisons for growth, productivity, and organizational effectiveness.

Successfully guided Vice Presidents & Directors of Sales, Zone Sales Leaders, and Operational Sales Leaders in achieving significant growth, productivity, and safety incident reduction targets.

Functioned as the Product Owner for Qlik, SafetyCulture, & Aha!; provided solutions to increase productivity by 25% and decrease manual processes by 35% through automation and integration.

Collaborated with IT to implement COE request management in the Service Now application, reducing informal requests and increasing efficiencies by 70%.

TD Bank USA Mount Laurel, NJ 2014 - 2020

Senior Solutions Analyst

Led, managed, and administered corporate communications systems, overseeing infrastructure services and large-scale complex systems for Shared Services and US Real Estate initiatives. Utilized tactical and strategic planning to develop and execute technology to meet corporate approved solutions.

Led and successfully executed the migration of ten disparate systems to IBM Tririga, resulting in a substantial cost reduction of $55M over a 6-year period.

Provided technical support for a user community of 100+ in US Real Estate, rollout of MS 365, and implemented the successful rollout of Service Now supporting shared services deliverables and achieving a 100% success rate.

PROFESSIONAL EXPERIENCE (Continued)

Consulting & Contractor

National Freight Industries Cherry Hill, NJ 2012 - 2014

Senior Business Analyst

Served as the primary liaison for technology, providing support to all shared services on projects and delivering solutions that cut costs by $5M over a 5-year period.

Towers Watson Philadelphia, PA 2011 - 2012

Global Business Operations Analyst

Led the global implementation of Oracle R12, overseeing the Procure-to-Pay (P2P), Source-to-Pay (S2P), and Reporting modules. Served as the primary liaison between the organization and internal and external partners, ensuring effective communication and collaboration.

General Dynamics Information Technology Philadelphia, PA 2008 - 2011

Senior Systems Analyst

Lead and Integrated global logistical supply systems for the Medical Materiel Contingency Requirement Workflow (MCRW) program; combining Armed Forces disparate systems into one for process efficiency and decreasing costs. Researched and designed a database for $14 trillion future facilities NextGen program; delivered vital data reports to Joint Council of Congress for decision making purposes.

EDUCATION

Master of Science in Management Information Systems Stevens Institute of Technology Hoboken, NJ

Bachelor of Science in Computer Information Systems DeVry University North Brunswick, NJ

TECHNICAL SKILLS

System Development Life Cycle End to End Processes MS Suite of Products (Visio, PowerPoint, & SharePoint) Qlik Tririga SafetyCulture ServiceNow Smartsheet Workday Kronos UltiPro Aha! Adobe Tableau Power BI Crystal Reports Sybase Oracle (R12) TOAD MSSQL MySQL MS Access ERP EBS ERM CRM BRD FRD Data & Process Mapping Workflow Diagrams Planning & Executing from Current State (As-Is) to Future State (To-Be)

Data Governance (Mapping, Integrity, & Management) SaaS DaaS PaaS UX API ETL EDI Testing (SIT, BAT, UAT, & PAT) Agile, Waterfall, & Hybrids Integrations Testing Plans & Scripts Implementations Systems Administration Platforms (Azure, AWS, WebSphere & MS Office 365) Technical Writing (Specifications & Documentation) Systems Maintenance Reporting & Visualizations Support & Business Process Maintenance Information Security Cloud Based Solutions IT Strategies, Policies, & Procedures

SPECIALIZED TRAINING

Certified Business Analyst Professional Course 2018

Microsoft Certified Systems Administrator Course 2008

Oracle DBA Certification Course 2004

MILITARY STATUS

United States Navy - Honorable Discharge, Top Secret Clearance, with Medals & Citations 1988 - 2000 Operations Specialist Second Class

Subject matter expert in surface warfare (Combat Information Center Watch Supervisor for 10-15 personnel on the team).

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