Besra_Lawrence_CV

CURRICULUM VITAE

Of

LAWRENCE BESRA

CONTACT ADDRESS: ***, **** ****** ********, *********-56 U, Manchester, CT-06040 Cell Phone: +1-860-***-****

E-mail:ad4hln@r.postjobfree.com

ACADEMIC QUALIFICATIONS

2016 Doctor of Philosophy (PhD), School of Social and Policy Studies, Flinders Institute for Public Policy and Management, Flinders University, Australia

2005 MPA (Masters of Policy and Administration), Flinders University, Australia 2000 MA (Master of Arts) in English Literature, Dhaka University, Bangladesh 1998 B A (Honors) in English, Dhaka University, Bangladesh LANGUAGES & COMPUTER SKILLS

Bengali- Fluent in Reading, Speaking and Writing as a Native Speaker English -Fluent in Reading, Speaking and Writing

Computer-MS Word, Microsoft Office Excel, Power Point, and Microsoft Office Access, Database Management and Online Tools for Research and Project management Technical Skills-I have technical skills in operating Multimedia, Cameras and Videos, Emailing, social media and Internet browsing.

AWARD/SCHOLARSHIP & GRANTS

Australian Development Scholarship (ADS) by Australian Government in 2003 Australian Leadership Award (ALA) by Australian Government in 2010 Royal Norwegian Embassy, Dhaka, Bangladesh- International Conference Grants in 2015 UNESCO-International Conference Grants in 2016

PROFESSIONAL MEMBERSHIPS AND AFFILIATIONS

ACADEMIA-https://independent.academia.edu/BesraLawrence ICONSOS International Academic Network- https://iconsos.org/speaker/lawrence-besra Member-Australia Alumni Association Bangladesh (AAAB) Alumni-Flinders University, Adelaide, Australia

Member-Network for Social Work Management, USA

PROFESSIONAL WORKING EXPERIENCES

Organization: The Department of Developmental Services (DDS), The State of Connecticut Government Position: Developmental Services Worker-1 (DSW-1)

Work Location: 411 Wetherell Street, Manchester, CT-06040 Contact Phone: 860-***-****, E-mail: ad4hln@r.postjobfree.com Job Responsibilities: Under the guidance of DDS and following the rules, regulations, principles based on legal statues of the State in protecting human rights and dignity of the people with physical and intellectual disabilities, I have Provided quality personal care to the people with intellectual disabilities, maintaining business ethics and code of conduct, working with a culturally diverse group of people, administrative support and cooperating with inter agencies of the State of Connecticut. Organization: MOSAIC, 300 Spring Street, Manchester, CT-06040 1

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Contact Person: Ismael Gomes, Manager Phone: 860-***-****, E-mail:ad4hln@r.postjobfree.com Position: Direct Support Associate (DSA)

Job Responsibilities: Provide direct support and care to the people with physical and intellectual disabilities under the guidance of DDS and following the rules, regulations, principles based on legal statutes of the State. Providing quality personal care to the people with intellectual disabilities,maintaining business ethics and code of conduct, working with a culturally diverse group of people and providing administrative support and cooperating with inter agencies of the State of Connecticut. Duration of Work: November 7, 2022 to 05/18/2023

Organization: ESS, 45 North School Street, Manchester, CT-06042 Contact Person: Lisa O’Neill, District Manager Phone: 860-***-**** E-mail: ad4hln@r.postjobfree.com Position: Substitute School Teacher, Manchester Public Schools, Connecticut Job Responsibilities: Conduct Classes on General Education, Physical Education, Special Education and Social Studies (Civics, History) subjects and provide Teaching Assistant and Support to Manchester Public Schools in CT.

Duration of Work: 15 May 2019 to up to date

Organization: CVS Health

Position: Shift Supervisor Trainee

Work Location: 241 Middle Turnpike West, Manchester, CT-06040 Contact Phone: 860-***-****

Job Responsibilities: Customer service and communications, retail services and restockings, health products integrity, public health and safety, office administration and support services, following regulations and protocols for transparency and accountability of CVS. Duration of Work: May 2022 to 18 September 2022

Organization: Jackson Hewitt

Position: Professional Tax Preparer (Seasonal)

Work Location: 1040 Tolland Turnpike, Manchester, CT-06042 Contact Phone: 860-***-****, E-mail: ad4hln@r.postjobfree.com Job Responsibilities: Customer service and communications, Billing and general inquiries, Preparing Tax file for the clients using the forms of IRS and maintaining due diligence of the company and following strictly IRS rules, regulations and protocols for transparency and accountability. Duration of Work: December 2021 to April 2022

Organization: The Department of Developmental Services (DDS), The State of Connecticut Government Position: Developmental Services Worker-1 (DSW-1)

Work Location: 722R Goodwin Street, East Hartford, CT-06108 Contact Phone: 860-***-****, E-mail: ad4hln@r.postjobfree.com Job Responsibilities:Under the guidance of DDS and following the rules, regulations, principles based on legal statues of the State in protecting human rights and dignity of the people with physical and intellectual disabilities, I have Provided quality personal care to the people with intellectual disabilities, maintaining business ethics and code of conduct, working with a culturally diverse group of people, administrative support and cooperating with inter agencies of the State of Connecticut. Duration of Work: 4th June 2021 to 4th November 2021 Organization: Kelly Services-Broadridge, 125 Ellington Road, South Windsor, CT-06074 2

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Position: Mail Processing Services and Machine Operator Phone and Email 860-***-****, ad4hln@r.postjobfree.com Job Responsibilities: Performed duties of data entry, materials handling, Documents Prepping and scanning and mail processing clerk, quality control and Insert Machine Operator Duration of Work: March 23 to 28, 2020 and October 5, 2020 to January 4, 2021 Organization: Columbia Dental, 483 Middle Turnpike West, Suite 309, Manchester, CT 06040 Phone: 860-***-****, Email: ad4hln@r.postjobfree.com Position: Billing and Communications Department

Duration of Work: 21 June 2019 to 16 September 2019 Job Responsibilities: Working through systematic process using software (Dentrix) accurately and timely manner, Communication with patients, Patient care and coordination, Pursuing billing and Insurance, Follow up Treatment Plan of patients, Data Entry, Claims Bills for the Customers through CTDSS and CTDHP, Communications and Administrative Services, Making appointments of patients, Tracking bill and insurance,Updating dental insurance benefits, Coordinate with HR and Finances,Dental Assistants and Dentists for running Business in effectively.

Organization: TCA Consulting Group Inc. 3011 Main Street, Glastonbury, CT-06033 Position/Designation: Documents Specialist

Duration of Work: 12 March 2019 to 12 May 2019

Job Responsibilities: Data Entry,Documents Prepping, Scanning, assembling and binding documents, Typing, Processing and Data Management, Administrative jobs, handling with customers and supplies, communicates with managers and Supervisors for effective and efficient work in a timely manner and Completes all paperwork in a timely, accurate and legible manner. Communicates problems effectively and promptly to the manager.

Organization: Staffmark- Manchester, CT-06042

Position/Designation: Documents Processing and Data Management Duration of Work: 31st October 2018 to 11 February 2019 Job Responsibilities:Data Entry, Documents Prepping, Scanning, assembling and binding documents, Typing, Processing and Data Management, Administrative jobs, handling with customers and supplies, communicates with managers and Supervisors for effective and efficient work in a timely manner and Completes all paperwork in a timely, accurate and legible manner. Communicates problems effectively and promptly to the manager.

PROFESSIONAL REFERENCES

1. Stacey Lockwood, Leadership Associate, State of CT Dept. of Developmental Services, 35 Thorpe Avenue, 3rd Floor, Wallingford, CT 06492, Phone: 203-***-****, E-mail: ad4hln@r.postjobfree.com 2. John Baker, Supervisor, Case manager-NR, Department of Developmental Services (DDS), CT, Phone: 860-***-****, E-mail: ad4hln@r.postjobfree.com

3. Gina Jones, SDSW, 411 Wetherell Street, Manchester, CT-06040, Phone: 860-***-****, E-mail: ad4hln@r.postjobfree.com

(Lawrence Besra)

Date: 03/20/2024

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