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Customer Service A R

Location:
Lilburn, GA
Posted:
March 21, 2024

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Resume:

Suzanne Miller

Lilburn, GA *****

ad4hl2@r.postjobfree.com

+1-770-***-****

Eager to contribute to the overall goals of a department in need of top-level support. Authorized to work in the US for any employer

Work Experience

Accounts Receivable

Pride Imports dba Ed Voyles Acura - Chamblee, GA

March 2023 to September 2023

Processed daily deposits, consisting of cash receipts, sales from service, parts, body shop, vehicle sales and A/R customers. Also, any additional miscellaneous sales and receipts. Sent monthly A/R statements to customers. Made collection calls when necessary. Updated A/R notes in Dealer Built Dashboard notes software.

Took customer payments via phone and email.

Assisted Office Manager with input of A/P invoices. Input new vehicles in G/L.

Input weekly sales commissions, including advances and charge backs in Excel spreadsheet for payroll submission.

Provided monthly inventory reports to new and used car sales managers. Reconciled petty cash balance monthly.

Assisted with month end closing.

Customer Service Representative

SRG, INC - Loganville, GA

December 2017 to March 2020

Provided product and service information, managed orders, answered account questions, generated new sales leads via phone and email, maintained good client relations. Business Manager

HIS MAJESTY COACHES, INC - Kennesaw, GA

February 2014 to January 2018

Reported to President/Owner, responsible for managing accurate employee files, supervised customer service department, prepared financial statements, sales reports, and general accounting reports using QuickBooks.

Sales Associate P/T

WALMART - Duluth, GA

April 2015 to December 2017

Responsible for all sales activities as well as providing product information, excellent customer service, and inventory management.

Consultant •administrative Services

LIBURN, GA

November 2011 to February 2014

Accounting work for quarter end and year end reporting for Designs Unlimited and Scottdale Enterprises using Sage/DacEasy Accounting and Payroll software. Processed all final Federal and State tax forms.

Assistant Manager of organic farm with QuickBooks payroll and payroll tax forms, Ga Dept. of Labor, and State Income Tax. Set up QuickBooks job costing and consulted managers on proper posting procedures and general accounting requirements.

Accounting work for IT development company using QuickBooks software. Completed all quarterly and annual reports including payroll, depreciation, loans, and interest. Accounting work for credit union co-op, including invoicing clients using Peachtree Accounting and MS Access software. Finished year end filings and set up new year accounts payable files. SUZANNE B. MILLER

ADMINISTRATIVE SERVICE MANAGER BUSINESS MANAGER

ad4hl2@r.postjobfree.com 770-***-****

General Accounting Manager/Controller

Designs Unlimited, Inc. - Stone Mountain, GA

April 2001 to November 2011

Promoted to Controller in December 2010. Worked directly for the President/Owner, maintained accurate financial statements; provided all internal and external audit reports, processed payroll; including all reports and taxes, continued with General Accounting Manager duties. April 2001-December 2010. Reported to both the Controller and President, responsible for all A/P, G/ L, cash disbursements, accrual, account reconciliations, sales and payroll taxes, and journal entries. Proficient in Sage DacEasy Accounting and Payroll, and MS Office. Education

BACHELOR OF SCIENCE in Family Development

UNIVERSITY OF GEORGIA

January 1980 to March 1983

Skills

• Excellent communication and written skills

• Extensive background in accounting and financial reporting

• Years of customer service experience

• Work well independently and with diverse groups of people

• Committed to maximizing productivity and improving processes

• Problem solver

• Committed to helping make operational and procedural improvements

• Quality focused

• Adaptable leader

• Results driven

• Goal oriented

• Financial Statement Preparation

• Sage

• Journal Entries

• Tax Experience

• General Ledger Accounting

• QuickBooks

• General Ledger Reconciliation

• Account Reconciliation

• Accounts Payable

• Office Management

• Bank Reconciliation

• Auditing

• Accounts Receivable

• Internal Audits

• GAAP

• Bookkeeping

• Payroll

• Forecasting

• Business Analysis

• Financial Analysis

• Communication skills

• Customer service

• Microsoft Excel

• Microsoft Office

• Pricing

• SAP

• Profit & Loss

• Accounting

• Computer skills

• Typing

• Phone etiquette



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