Rhonda Lawrence

East Dundee, IL *****

847-***-****

ad4hkq@r.postjobfree.com

Professional Summary

Client Relations Business Development Business Relationship Management Goal-driven business development manager and sales executive with solid experience establishing and maintaining client relationships leading to business development and expansion. Exceptional negotiation skills with experience implementing effective methods to develop business strategy while retaining corporate partnerships Experience cultivating long-lasting relationships with corporate clients and generating leads for business development. Strong background in client advocacy and loyalty through versatile client-facing roles within corporate and networking settings. Seasoned networking professional building business relationships between clients and businesses.

Skills

Team Leadership

Financial Administration

Leadership and People Development

Bookkeeping

Business Correspondence

Proper Staffing

Staff Hiring

Job Assignments

Work History

May 1992 - June 1994

Corbett Message Desk

Business Owner

Co-owner of an answering service business serving companies that needed 24 hour service calls

Managed the day to day and accounts payable and receivables

Hiring, training and managing a staff of up to ten employees

Grew the business organically from the beginning to the time of sale

Prepared bank deposits and handled business sales, returns and transaction reports.

Consulted with customers to assess needs and propose optimal solutions.

Trained and motivated employees to perform daily business functions.

Trained new employees on proper protocols and customer service standards.

Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assisted in recruiting, hiring and training of team members.

January 2015 - January 2023

GG4Energy - Schaumburg, IL

Sales Representative

Business Development

Devised and implemented development strategies

Building relationships with clients through networking, social media and events

Including the SBA, TMA and BBB

Identified opportunities with Fortune 500 companies to close business in the energy markets

Monitoring client accounts to keep their energy bills at a lower rate

Managed customer accounts to secure customer satisfaction and repeat business.

Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Used customer insights to develop innovative sales strategies to increase sales.

Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Generated new leads through networking and attending industry events.

May 2017 - August 2019

Technology Solutions Pro / Equity Building

Account Manager

Lead corporate networking initiative to establish partnerships with Schaumburg Businesses to create client relations; instrumental in securing new business

Representing at networking groups, events and corporate outings

Maintain a strong presence within the community and businesses and represent both companies in building their clientele

Helping Business to build their business thru financial lending and their technology needs.

May 2009 - Current

Life Coaching For Self

Life Coach

Specialized as a personal life coach

Helping woman and men to better their mental and physical skills

Couples coaching through various stages in their relationships

Business coaching with no emphasis on management employee relationships to get the work place to flow easier.

Helped clients build life management and coping skills to handle daily needs and specific stressors.

Encouraged clients to set and achieve reasonable goals on weekly basis.

Facilitated group sessions and learning discussions to further objectives.

Listened to clients' concerns and provided encouragement and support.

Assisted clients in exploring feelings and understanding behaviors.

Designed safe and supportive environment for clients to discuss issues.

Adapted counseling techniques to best suit individual needs of each client.

August 2022 - Current

Airtite Windows - Berwyn, IL

Sales Representative

Managed customer accounts to secure customer satisfaction and repeat business.

Retained excellent client satisfaction ratings through outstanding service delivery.

Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Developed and implemented sales strategies to increase profits.

Used customer insights to develop innovative sales strategies to increase sales.

Generated new leads through networking and attending industry events.

Negotiated contracts with clients and developed relationships with key personnel.

Education

Graduated June 1989

Schaumburg High School Schaumburg, IL

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