OWEN WILLIAMS

ad4hki@r.postjobfree.com 516-***-****

LinkedIn profile: https://www.linkedin.com/in/owen-williams-mba-b895a39b

Summary

Results-driven Management professional with years of experience in operations, production management, organizational development, and team building within diverse industries. Highly adept at planning, coordinating, and executing successful production strategies.

Skills

Goal Setting

Planned Equipment Constraints

Process Improvement Strategies

Multidisciplinary Collaboration

Six Sigma

Microsoft Office Suite

Power BI

Tableau

WMS

Systems Implementation

Staff Management

Decision Making

Experience

AP&G Co., Inc Bayonne, NJ

E-Commerce Logistics Coordinator

08/2023 - present

Coordinating the Amazon, Walmart, and Shopify aspects of the business and forecasting product demand.

Creating, Coordinating, and tracking international shipments between the company and all partners involved.

Maintaining and growing relationships with the company’s clients.

Researching and applying cost-saving measures to the logistics processes for the e-commerce team.

Amazon Logistics Moonachie, NJ

Operations Manager

10/2021 - 02/2023

Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Built strong operational teams to meet process and production demands.

Implementing mechanisms that improve safety, quality, and productivity within the organization.

Collaborated with support teams to develop and implement plans to meet the business objectives, thereby improving productivity by 45%.

Managed, supported, trained, and developed a team of 50+ employees within the organization, which created a skilled workforce, improved employee satisfaction, and met customer demands.

Introduced and enforced methods to reduce paper use and waste by 75% in the organization, thereby reducing cost by digitizing key aspects of operations, improving efficiency in operations, and meeting the company's goal of being earth-friendly.

Coordinate weekly dispatch of products domestically, ensuring products worth over 10 million dollars were delivered to customers as promised.

Amazon Logistics Staten Island, NY

Assistant Manager

09/2018 - 08/2021

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Collaborated with the store manager to develop strategies for achieving sales and profit goals.

Partnered with 3PL to eliminate 100% of concerns experienced during dispatch, on-road activities, and return to the station.

Created, owned, and implemented a project that reduced the wait time of dispatch drivers for packages by streamlining sort paths and reassigning driver arrangements, thereby improving on-time departure by 45%.

Ensured that 100% of customer demands were met by offering incentives to service providers, which in turn improved client experience and improved the 3PL relationship with the organization.

Global Flight Operations Lagos, Nigeria

January 2017: Financial Accountant

03/2016 - 01/2017

Developed and documented business processes and accounting policies to maintain and strengthen internal controls.

Prepared weekly payroll for a team of salaried and hourly employees.

Responsible for analyzing financial data, identifying trends and patterns, and providing strategic insights to management to help guide decision-making.

Ensuring that financial statements and reports comply with the Nigerian Accounting Standards Board (NASB) and other regulatory requirements.

Working with auditors and regulatory agencies to ensure compliance with financial reporting requirements and addressing any audit findings immediately.

Identified areas within the organization that were not cost-effective and highlighted them to senior management, which brought about the computerization of key processes and led to a 25% increase in efficiency and reduced expenses by 50%.

Education and Training

Western Governors University

Master of Business Administration

2023

Kwame Nkrumah University of Science and Technology Kumasi, Ghana

Bachelor of Business Administration in Accounting

2016

Additional Information

Key Competencies:

Project Management, Client Relations, Team Capacity Building, Customer Engagement, Quality Assurance Management, Business Process Improvement, Business Operations, Data Analytics and research, Task Management, Requirements Gathering, Task Management, and Executive Presentation.

Certifications

Certified Scrum Master

Lean Six Sigma Green Belt Certification

Intuit Bookkeeping Certification

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