EXPERIENCE

SKILLS

In-depth knowledge of Claims Investigation,

Policy Analysis, and Damage Assessment.

Proficiency in Case Presentation and Claims

Resolution strategies.

Expertise in using Exactimate and EagleView for

precise Property Evaluations.

Experience in CRM software to streamline

customer engagement processes.

Renowned for adept handling of a broad spectrum of property claims, including catastrophic events, with commendations for superior customer service, deep technical expertise, and leadership effectiveness. Independent Property Claims Adjuster 2010-Present ALACRITY SOLUTIONS

Accomplished professional with a strong foundation in insurance claim management, business operations, and strategic planning. Known for enhancing process efficiency and operational accuracy through technology. Demonstrates leadership, strategic insight, and exceptional problem-solving abilities. Highly committed to customer satisfaction, with a proven ability to adapt quickly and drive growth in fast-paced environments. Expert in managing insurance claims, conducting thorough investigations, and controlling risks through detailed liability and damage assessments. THEODORE MAGGIO

SENIOR CLAIMS ADJUSTER & BUSINESS OPERATIONS SPECIALIST TECHNICAL

Demonstrated ability in team leadership and

effective management.

Strong communication skills paired with strategic

negotiation proficiency.

Commitment to exceptional customer service and

satisfaction.

Dynamic project management and operational

coordination talents.

NON-TECHNICAL

Managed 25-40 daily claims, successfully closing 7-10 claims each week across various incidents like hail, wind, tornadoes, hurricanes, water damage, pipe breaks, and fires. Pioneered the adoption of remote inspection technologies, significantly enhancing the speed and precision of claim resolutions.

Entrusted with substantial financial authority for settlements, reflecting exceptional judgment and decision-making skills.

Directed a team of 30 Customer Service Representatives, significantly improving team performance and customer satisfaction levels.

Frequently praised by customers for delivering outstanding service. Maintained adjuster licenses across 33 states, ensuring compliance with diverse regulatory requirements.

PROFESSIONAL HIGHLIGHTS

EXPERIENCE CONTINUED

Guided the company to surpass $1 million in annual revenues through adept project management, operational excellence, and strategic growth initiatives, marking a significant enhancement in market position. Owner and Operator 2005-2010

TRIPLE EM DEMO AND HAULING

Orchestrated 3-4 varied projects weekly, demonstrating superior project management skills. Developed and implemented avant-garde strategies for business development and client engagement, driving notable growth.

PROFESSIONAL HIGHLIGHTS

Elevated the company's reputation for high-quality service, resulting in strong client retention and referrals, bolstered by strategic initiatives that expanded market reach.

Owner and Operator 1990-2005

TM PAINTING AND PAPER HANGING

Led a team of 10, managing end-to-end business operations from marketing to quality control.

Executed strategies for business expansion and market penetration, increasing visibility and client base.

PROFESSIONAL HIGHLIGHTS

CERTIFICATIONS

NICTA (National Insurance Crime Training Academy)

Haag Engineering Certified (Roofing Inspections)

Licensed Independent Adjuster in 33 States

CONTACT

727-***-****

PHONE

tedmaggio15@gmail

EMAIL

/ted-maggio-0087a256/

LINKEDIN

Trinity, Florida

LOCATION

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