Rickardo Wayne Shuzzr

Medford, New York, United States

Email: ad4hjp@r.postjobfree.com

Tel: 917-***-****

linkedin.com/in/shuzzr

Summary

A seasoned strategist with a demonstrated history in crisis communications and media relations. Paired with field military experience in personnel management, crisis response and mitigation, internal executive communications, and program management.

Education

City University of New York, Baruch College

Master of Arts - Corporate Communications, May 2024 (Pending) State University of New York, The College at Brockport Bachelor of Science (B.S.), Communication and Media Studies, May 2016 Assistant Site Operations Manager and Migrant Crisis Navigator Facilitator New York City Department of Homeless Services & New York National Guard July 2023 – Present

• Work with the New York City Department of Homeless Services and partners, ensuring the smooth operations of the migrant family shelter of approximately 200 individuals, 36 military personnel, and additional staff.

• Communicate and assist the city and state in coordinating migrant influx in New York.

• Direct and assist migrants with city, state, and federal program registration.

• Provide technical and logistical support to migrants and their families concerning shelter programs.

• Ensure migrant-assigned shelter operates according to city, state, and federal guidelines.

• Ensure city and state objectives concerning migrant welfare and relocation are met.

• Provide daily reports about assigned shelter operations, migrant oversight, and program status. Human Resources Sergeant & Unit Public Affairs Representative, New York National Guard, January 2021 – July 2023

• Supervise and assist the leadership of Army public affairs programs by researching, preparing, and distributing news releases, articles, web-based material, and photographs of Army personnel and activities.

• Gather information within the unit and around the Army, develop ideas for news articles, and arrange and conduct interviews.

• Write news releases, feature articles, and editorials, and conduct media training.

• Process military HR actions and awards according to technical guidance and procedures established by Army regulations and current standard operating procedures.

• Research and advise on complex Human Resource issues and work with appropriate senior HR Specialists to develop recommendations and solutions.

• Prepare, assist, and participate in briefings and working groups with military Commanders and non- commissioned officers by gathering all pertinent information, preparing reports, and random inspections meeting military guidelines set by leadership.

• Execute systematic reviews and inspections and provide recommendations of internal procedures or as instructed by superiors.

• Provide technical and tactical expertise and advice in various military operations and missions, secret or unclassified.

Communications Support Coordinator

Delta Air Lines August 2020 - April 2023 (3 years)

• Communicate with Delta Airlines Partners and stakeholders regarding the company’s Global and cleanliness activities and divisional goals and initiatives.

• Conduct audits, advise on discrepancies, and reinforce cleanliness methods & standards, as well as the Delta Care Standard.

• Promotes Delta Airlines' culture of cleanliness amongst stakeholders and within the daily operation; acts as the Delta Cleanliness champion at assigned stations.

• Coordinates with the Cleanliness Strategy team & Cleanliness Operations analysts and leadership to ensure daily activity data is provided promptly and accurately.

• Responsible for leading constructive and proactive performance conversations locally with supplier leadership and drafting correspondences.

Corporate Public Relations Director

Sharkie’s Seafood & Plantation Smokehouse Restaurant, October 2018 - November 2021 (3 years)

• Created and directed the company’s communication strategies for current projects and long-term objectives.

• Served as the main point of contact for important partners and clients in the government and the communications team.

• Garner event sponsorship and maintain brand relations and expectations throughout the project.

• Organized efficient communication efforts in response to strategic imperatives and emergency scenarios.

• Prepared and assessed the success of programs against Key Performance Indicators (KPIs).

• Displayed a critical understanding of budgets and fiscal management.

• Provided quality assurance (QA) and secured media placements for events, media buying, or agency relations.

• Drafted and disseminated various media releases and event updates to stakeholders internally and externally.

Communications Strategist

Shuzzr LLC January 2010 - Present (13 years)

• Provided strategic media advice on entertainment industry issues across North America.

• Coordinated media engagement events globally and secured media placements for Billboard charting and Grammy-award winning and nominated artiste.

• Developed communication plans and strategies for clients and responded to media inquiries as contracted by music labels, artiste managers, or representatives.

• Drafted and disseminated various media releases, pitched and wrote or pitched Op-Eds. Certificates

SIGMA, Business, Management, Marketing, and Related Support Services 2019 – 2019 SIGMA GREEN BELT 2019.

Security Clearance: SECRET (Actively maintains)

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