Itzel Adame Guevara

Contact

**** * *** ***

Melrose Park IL 60160

773-***-****

ad4hiy@r.postjobfree.com

Objective

To secure a challenging position in this company to expand my learnings, knowledge, and skills. The goal is to become a great asset to this company by achieving win outcomes within the team.

Education

Some College

Fenton Community High School, Bensenville IL

High School Diploma

May 2011

Key Skills

Manager

Supervisor

401k Specialist

Share Specialist

High Quality Costumer Service

Ensuring Privacy and Security

Communication

Problem-solving

Experience

November 2021- Present

Costumer Care Representative • Alight Solutions LLC Lincolnshire IL

-On Floor Supervisor -Share Specialist – High Quality Costumer Service – Process/Model Payments - Manage Upset Costumers, Conflicts, and Challenging Situations

July 2021- November 2021

Home Care Aide • Help At Home Oak Park IL

-CNA -Assist with daily personal tasks -Housekeeping - Organizing schedules and plan appointments

January 2014-December 2023

Nail Technician/ Nail Salon Manager • Bibi’s Nails Melrose Park IL

-Payroll -Scheduling -Booking Appointments -Restock -Sales

Responsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance.

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

References

Available upon request.

Contact this candidate