Customer Service Management Specialist

SHELDON POLOVIN

*** ***** ******, ***. ***

Chula Vista, CA 91910-3773

Phone: 619-***-****

Email: ********@*****.***

Employment History

*/**/**** – 2/27/23: Mid-Level Contracts Management Specialist, PMW 750 NAVWAR San Diego CA

Insight Global LLC/San Diego, CA

Delivery of contractual advice to a government COR, including researching, analyzing and interpreting complex acquisition rule and regulations.

Supporting Assistant Program Managers.

Provide contract management support for PMW 750/760 resulting in the successful accomplishment of mission requirements.

’Provide acquisition planning and procurement documentation preparation support, utilizing resources such as EDA and SPS for RFP and RFQ pre-award/post-award tasking.

10/13/2020 – 09/22/2021: Contract Post-Award Admin Support, NAVWAR San Diego CA

Kiliudia Consulting, LLC, Manassas, VA

Completed the appropriate contract file checklist in accordance with the NAPPM and save the official contract files, utilizing the standard naming convention, into the 20000 Contract Files network shared drive in accordance with NAVWAR 2.0 Contract file policies.

Upload each assigned and executed modification/task order into the NAVWAR 2.0 RMA

Open text/Application/Xtender, in accordance with NAVWAR 2.0 Contract file policies.

Maintain a log to track all assigned and awarded actions.

Support NAVWAR data migration efforts for the DON Electronic Procurement System (ePS) by entering conformed contract and associated documents into the ePS and/or data migration toolsets.

10/07/2019 - 04/15/2020: Contract Specialist, Third Marine Air Wing, Marine Corps Air Station, Miramar CA

Grand Ground Enterprise LLC/San Diego, CA

Coordinated Marine Aviation requirements with supported Contracting Officer Representatives (CORs), other Marine Air Wings, personnel, and supporting contracting offices for requirements and supporting contract documents.

Prepared contract requirements documentation to submit for review and further development by Government personnel; maintained liaison with AW Comptroller Office (G8) to plan and funding requirements.

Supported units with the timeliness of necessary contract administration; assisted Contracting Liaison Officer with the management of funding execution, funding reconciliation/closeout; and preparation of funding documents for submission to the Comptroller Officer.

12/20/2018 - 03/29/2019: Contracts Administrator III - Temporary -

Lead Staffing, National City CA / BAE Systems, San Diego, CA

Administered moderately complex contracts and subcontracts with USN Southwest

Regional Maintenance Center and monitored cost control using established

procedures, to include the reviewing of contractor performance and ensuring

compliance with contract terms and conditions.

Negotiated with customer to resolve problems with contractual obligations and applying of required remedial actions.

Prepared and analyzed moderately complex price proposals, financial reports and

other data to determine reasonableness of prices, solicitations, terms and conditions.

Prepared cost proposals for changes; and proficiency in preparation of general

correspondence such as Funding Limitations in accordance with Federal Acquisition

Regulations and notification of contract change orders

04/09/2018 - 08/03/2018: Contracts Administrator III – Temporary-

Qualstaff Resources,San Diego CA / Tapestry Solutions, San Diego CA

Assigned to Tapestry Solutions/Boeing, performed as a Contract Closeout Specialist,

independently closing out Cost Reimbursement and Fixed Price Contracts and

Subcontracts with various Defense agencies including NAVSEA and NAVSUP.

Performed multiple reconciliation of task orders and contracts, and coordinated same

with accounts receivable in the preparation of final vouchers, and maintained all

supporting documentation in accordance with company policies and procedures.

08/28/2017 - 09/08/2017: Administrative Assistant - 2-week Temporary Position.

Insight Global LLC/Defense Security Systems, San Diego CA

Day-to-Day responsibilities performed at Defense Security Systems. San Diego, CA:

oRecord and file management

oSupport to Division Assistant Directors

oPreparation of packages and classified document maintenance

oConference Room Coordination

oMeetings and Conference Support Services

oStocking Office Supplies

4/3/2017 to 7/28/2017: Contract Specialist/Database Manager

Mayvin, Inc./Naval Special Weapons Command, San Diego, CA

Reporting to the Contracting Officer Representative (COR) at the Naval Special Weapons Command at the Naval Amphibious Base, Coronado, participated in software systems implementation and management for the daily Contract Management Team operations, via implementation of PD2, Contract Share Drive, EDA, and Contract Tracking database administration resources. Awarded SECRET CLEARANCE on 10 April 2017, as per required for this job performance:

Evaluation/monitoring of contract performance to determine necessity for amendments or extensions of contracts, and compliance to contractual obligations.

Evaluation of requests for deviations from contract specifications and delivery schedules.

Assisted in arbitration of claims or complaints occurring in performance of contracts.

Responsible for performing cost and price analysis.

Preparation of contract files and electronic documents.

Thorough research, analysis and review of all applicable policies, guidance and regulations to support Government Contracting Officer decision-making.

Provided support to management, senior and junior level contracting and procurement personnel and customers.

Provided procurement assistance, advice and guidance to junior specialists.

Evaluated requests for deviations from contract specifications and delivery schedules.

4/28/2014 to 9/1/2015: Contract Closeout Supervisor

The Lighthouse for the Blind, Inc./DCMA, San Diego, CA

Reporting to the Senior Director, manages a workforce of blind and low vision personnel with a mission of creating and enhancing opportunities for independence and self-sufficiency of people who are blind, Deaf-Blind, and blind with other disabilities. Participates in developing, implementing, and managing the operation of Contract Management Services (CMS) at Defense Contract Management Agency (DCMA) in San Diego. Manages day-to-day operations of CMS team of legally blind employees preparing government contracts for close-out. Background experience utilized with DAWIA Career Level II Certification in Contracting.

9/29/2009 – 9/27/2011: Contract Closeout Clerk

Good People Employment Services – San Diego, CA

While attached to NAVSUP Fleet Logistics Center, San Diego, responsible for clerical and administrative support functions pursuant to reconciliation and close-out of simplified acquisition fixed-price contracts. Utilized information technology such as PD2/SPS (DAU/DAWIA requirement certification) and EDA, in accordance with FAR/DFAR/NAVSUP regulations and guidance. Background experience utilized with DAWIA Career Level II Certification in Contracting.

11/10/2008 - 06/04/2009: Senior Contracts Negotiator

Raytheon Technical Services Company, Chula Vista, CA

Administered prime contracts and subcontracts involving the federal government.

Represented the business unit as the primary liaison with Government Contracting Officers, Contract Specialists and higher tier contractors.

Provided secondary interaction with DCMA and DCAA;

Provided contractual support to program managers and program support staff on contractual matters.

06/19/2008 - 08/26/2008: Contract Administrator

Pacific Ship Repair & Fab Inc, San Diego, CA

Responsible for administration of prime contracts and subcontracts with USN

Southwest Regional Maintenance Center, San Diego.

Responsible for establishing and implementing policies and procedures where practical, ensuring compliance with appropriate Government acquisition regulations (FAR/DFAR).

Verified contract completion prior to invoicing.

Interacted with all departments as an integral part of the Contract Review process.

0710/2006 - 10/05/2006: Contracts Specialist

IBA Corporation, San Diego, CA

Responsible for Post-Award administration of IDIQ Partnership contracts for GSA

Enterprise GWAC in San Diego, pursuant to final contract reconciliation and closeout.

06/05/2002 - 05/30/2006: Contracts Specialist

Brace Management Group, Inc, San Diego, CA

As liaison to DCMA and DFAS, was responsible for all phases of administrative support in

the reconciliation and close-out of USN SPAWAR Government contracts.

Utilized on-line financial directives (FARIDFAR, SECNAV) in addition to available on-line financial

resources (CERPS, STARS, and certified MOCAS).

11/01/2000 - 06/03/2002: Contract Administrator

Procurement Services Associates, Carlsbad, CA

Responsible for full range of administration functions in support of the reconciliation and

close-out of U.S. Food & Drug Administration contracts and grants for state tobacco sales regulation.

02/15/1987 - 01/31/2000: Contract Specialist GS-1102-12

USN Supervisor of Shipbuilding & Repair (SUPSHIP), San Diego, CA

As a warranted Contracting Officer, was responsible for administering $20 Million Cost Reimbursement Ship Repair/Overhaul Task Orders under existing NAVSEA (Naval Sea Systems Command) contracts (Multi-Ship/Multi-Year.

Was responsible for awarding change orders/supplemental agreements under delegated $100,000 signature authority, including unilateral Award Fee payments.

Responsible for reconciliation and closeout of Firm Fixed Price & Cost Reimbursable contracts/task orders.

Responsible for assisting in the development of Contractor forward pricing rate agreements.

Retired from Federal Civil Service with 30 consecutive years of service from 1970 to 2000.

Education History

Speech Arts / Radio-TV Broadcasting

Bachelor's Degree

San Diego State University, San Diego, CA

Occupational Licenses, Certificates and Training

02/26/1996 DAWIA Career Level II Certification

Defense Acquisition University

04/10/2017 Active Secret Clearance

Department of Defense

Detailed References

Upon Request

Desired Job -- Diego County or telecommuting

Desired Job - Days: Mon, Tue, Wed, Thu, Fri

Shifts: Day

Employment Type: Regular

Full or Part Time: FT

California Driver’s License, Regular (Class C)

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