Precise and detail-oriented

professional who possess strong

interpersonal skills with demonstrated

leadership skills. Organized Data Entry

Keyer with track record of accuracy in

fast-paced environments. Punctual and

reliable employee committed to

thoroughness and quality.

Strong Customer

Service/Interpersonal Skills

Multitasking and Prioritization

Data Entry

Focused with attention to details

Computer literacy in PeopleSoft &

LGS

High School Diploma

Camden High School

Camden, NJ

06/1996

Some College (No Degree)

Camden County College

Blackwood, NJ,

Drug Abuse Counseling

City of Newark

Supervising Data Control Clerk Newark, NJ 02/2022 to Current

Collaborated with payroll manager to identify improvements and streamline payroll processes.

Trained office professionals on procedures to keep file handling consistent and accurate.

Updated and managed department records and employee files.

Assisted with special audit projects, successfully completing tasks prior to deadlines.

Processed enrollment applications, retirements and withdrawals for the Defined Contribution Retirement Plan

(DCRP) pension.

City of Newark

Payroll Clerk Newark, NJ 06/2021 to 02/2022

Performed data entry and record keeping tasks.

Responded to requests by preparing and sending files and documents.

Voided checks to correct payroll discrepancies.

Customer service, answered multi-line telephone system and routed calls to appropriate personnel.

Copied, scanned and filed documents to maintain office records.

Sorted and delivered mail to internal staff and prepared outgoing mail.

2nd Avenue Value Stores

Cashier Team Lead Union, NJ 10/2019 to 06/2021

Trained new team members in cash register operation, stock procedures and customer services.

Helped with purchases and signed customers up for rewards program.

Answered customer questions and provided store

information.

Oversaw work of cashiers to identify strengths and Tiffany

Dotson

ad4hi6@r.postjobfree.com

609-***-****

176 Avon Ave, Apt 4-D, Newark, NJ 07108

Summary

Skills

Education and Training

Experience

TD

weaknesses in customer service, payment processing or merchandising plans.

McDonald's Restaurant

Crew Trainer Newark, NJ 07/2013 to 11/2019

Explained goals and expectations required of trainees. Evaluated client processes, employee performance and training progress to determine additional training needs. Followed company safety standards for food quality and sanitation procedures.

Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.

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