SCOTTIA EDWARDS

Kankakee, IL *****

ad4hi2@r.postjobfree.com

+1-779-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

FISHER-SWALE-NICHOLSON EYE CENTER - Bourbonnais, IL August 2021 to Present

Customer service representative

Checkin in patients

Scheduling appt

filing faxing

Referrals

Pior auth

Medication refills

call center

Home Health Aide

Oasis Systems LLC - Bourbonnais, IL

July 2021 to Present

I help many clients, I come to there homes and help them with they daily living activities such as getting dressed, brushing teeth and cooking and cleaning if needed be.Helping and assisting with daily activities, helping with learning and everyday task.

I take them to and from appointments

Help Increasing people skills, Mobility, Financial stability Medical Assistant

Midwest Express Clinic - Bourbonnais, IL

August 2021 to November 2021

Medical assistant

• Take vitals

• Authorization for medications

• Triage

• Filing

• Used EMR system

• Collected data for medical records

• Set Appointments

• Dispensed work comp medications

Medical Assistant

Campbell Health Solutions - Tinley Park, IL

November 2019 to August 2021

Triage

filing

faxing

pior authorizations

referral

pre certifications

procedures

injections

billing medication

specialize in urinalysis if we do in-house testing covid testing

Healthcare aide

SCN America - Tinley Park, IL

November 2018 to August 2020

3 clients I come to there homes and help them with they daily living activities such as getting dressed, brushing teeth and cooking and cleaning if needed be.Helping and assisting with daily activities, helping with learning and everyday task.

Increasing people skills, Mobility, Financial stability Medical Assistant

Pain Doctor - Bourbonnais, IL

February 2017 to February 2019

Medical assistant

-Take vitals

-Authorization for medications

-Triage

-Filing

-Used EMR system

-Collected data for medical records

-Set Appointments

-Dispensed work comp medications

Independent Living Assistant

Trinity Health - Wilmington, IL

April 2018 to September 2018

independent living coach

Residential housing with about 6-8 women or men with disables or for retirement. Helping and assisting with daily activities, helping with learning and everyday task.

-Increasing people skills

-Mobility

-Financial stability

Cheerleader

Chicago Bulls - Chicago, IL

August 2016 to May 2017

Chicago Bulls cheerleader

Cheer at games and Windy City games ( D league) very fun and exciting robert half

OfficeTeam Temporary Agency - Kankakee, IL

June 2016 to November 2016

Successfully transition escalated member inquiries into positive interactions Follow through on all calls

Manages difficult or emotional customer situations Responds promptly to customer needs

Build relationships with members that creates a positive member experience that ultimately fosters loyalty and trust

Identify needs and provide prompt resolution to inquiries and problems Sales Associate

Kmart - Bradley, IL

October 2015 to March 2016

Responsible for maintaining customer at the center of everything. Provides prompt and courteous customer service which makes customers to come back. Sends the customers away happy and satisfied enough to pass on a positive feedback about the company’s services and products along with other people, who may then attempt to avail a product or services, offered and have an opportunity to become a repeat customer.

Ensure basic and seasonal replenishment; merchandising and operational programs are organized to improve sales and profitability. Assists in proper inventory and audits. Aside from that, control merchandise, cash shortages and other selling expenses. Accomplishments

I was the lead for men's wear so I had the sale associates ask me did I need help sometimes I assigned them a task for the day

Being a menswear leader gave me a lot of responsibility. Skills Used

More People skills

Better Communication skills

Leadership

Independence

Care Provider

DHS - Bourbonnais, IL

August 2014 to October 2015

supervise and monitor the safety of children in their care Prepare meals and organize mealtimes and snacks for children Help children keep good hygiene

Change the diapers of infants and toddlers

Organize activities so that children can learn about the world and explore interests Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents

Keep records of children’s progress, routines, and interest Education

n/a in n/a

bradley bourbonnais community high school - Bradley, IL 2011 to 2015

Skills

• CPR

• Receptionist

• Vital Signs

• Injections

• EMR

• Patient Care

• Microsoft Word

• Filing

• CPR Certified

• Shift Lead

Certifications and Licenses

Certified Clinical Medical Assistant (CCMA)

Contact this candidate