Yasser Ahmmad

NY,NY 917-***-**** ad4hgy@r.postjobfree.com

https://www.linkedin.com/in/yasser-a-602692153/

Education

COOP Careers - Data Analytics Apprentice June 2024

●Engaged in a 16-week apprenticeship program, acquiring expertise in data cleaning, transformation, analysis, and visualization using SQL, Python, and Tableau, alongside continuous professional development

●200 hours of instruction time with a hands-on mastery of data tools, communication training, networking, and client work with actual companies

●A highly selective program that admits underemployed college graduates from under resourced & marginalized communities.

New York University / CUNY Lehman College, New York, NY

BACHELOR OF Administration and Sociology in Urban Planning May 2020

Technical Skills & Certifications

●Certifications: Google Analytics Professional Certificate (Coursera)

●Programming Languages & Visualization: Python, SQL, Excel (Pivot Table and Vlookup), Tableau

●Skills: Microsoft Word, CRM, SAP, Salesforce ERP systems

Work Experience

APS Plastics & Polymers, Manhattan, NY

Business Admin / Operations

Feb 2022 – Present

●Working with 3PL suppliers, vendors to execute 10- 20 railcars / Analyzing data sets and trends following.

●Processing, reviewing operational expenses, quotes, along with company on-site of revenue estimating 5-10 million usd. Upholding company data integrity and internal information.

●Reduced downtime of product delivery by 10%, ensuring a smooth process for the warehouse team.

Job With Second Most Relevancy Queens, NY

Spectrum services, Charter Communications

IT Desktop Support Specialist

Dec 2020– Feb 2022

●Troubleshooted internet, video, voice issues of 30+/clients/ agents daily involved in login/ overall quality control.

●Used tools such as Agent OS, CRM, CSG software for network support tickets. Scope to detect and resolve signal strength issues with maps from tap.

●Focused on KPI metrics such as VOC, TRP, Resolutions data to monitor efficiency is resolving technical inquiries.

Front Row Marketing USA Manhattan, NY

Feb 2020- Jan 2021

●Created and successfully maintained promotional/marketing photos for Target Corporate merchandise events per request via tablet.

●Person of contact for customer or client requests on promotional items. Delivering 15-30 products assertively.

●Arranged data and selected high quality advertisements side by side with detailed captions of information.