AUDREY BENNETT BSC, PSM I, 218-***-**** ad4hf2@r.postjobfree.com

Professional Summary

I am a results-driven Scrum Master/Agile Coach, Project Manager and Risk Analyst with over 10 years of experience delivering successful IT projects. With expertise in Agile methodologies, I have served as a Scrum Master and Agile Coach for both manufacturing and IT management teams. Also, I have extensive experience in cloud-based solutions and cloud infrastructure design and implementation. My skills include continuous process improvement, conflict resolution, team facilitation, and collaboration, change and risk management, stakeholder management and communication, and planning and estimation. My experience includes managing cross industry projects including Financial (FinOps), as well as Healthcare IT projects. Some of these projects include EHR implementations, data migrations, software integrations and FinOps. I hold a bachelor's in communications, and I am certified as a Professional Scrum Master I (PSM I).

Work History

Scrum Master/Agile Coach and Third-Party Risk Analyst: Leaf Management – AZ 07/2019 to Current

A systems optimization consulting company, where I am a servant leader for internal and external DevOps teams that cut across different industries, from healthcare, finance, media and insurance.

Lead cloud cost (FinOps) optimization programs that cut costs by 60%

Work with stakeholders to understand business requirements and provide exceptional customer service, while using agile/scrum methodologies to drive and deliver product releases, across industries.

Collaborated with the team to generate and establish a positive and productive working agreement.

Ensured teams had clearly defined Definition of Ready (DOR) and Definition of Done (DOD) and ensured the outcome of retrospectives were implemented towards continuous improvement.

Facilitated agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives for a cross-functional team.

Perform due diligence assessments on prospective vendors, evaluating their financial stability, security practices, ITGC and regulatory compliance.

Analyze contractual agreements to identify potential risks and negotiate terms that align with the organization's risk appetite.

Monitor vendor performance and adherence to contractual obligations, conducting regular audits and assessments.

Collaborate with stakeholders to develop and implement risk mitigation strategies based on identified risks and regulatory requirements.

Prepare reports and communicate risk findings, recommendations, and action plans to stakeholders and senior management.

Project Manager (VP of Operations): Serenity Christian Homes – ND 03/2011 to 06/2019

Coordinated three cross-functional teams of designers, developers, architects and testers in building a client medical record database and Web App that was both regulation compliant and which remarkably increased both sales conversion and revenue by 30 percent.

Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.

Lead meetings with internal team members, consultants, and contractors.

Reviewed project risks and devised proactive strategies to avoid potential roadblocks.

Drove continuous improvement of project delivery process by providing strong leadership.

HR Manager: Bethsida Homes – MN 12/2008 to 02/2011

Coordinated entire company operations day to day facility operations including staffing, approving and implementing budgets and all day-to-day operations management of the company.

Achieved desired work environment and performance by proactively guiding employees on best practices and overseeing HR training.

Identified operational weaknesses to improve employee performance, and innovate programs, and processes.

Utilize business acumen and experience to achieve a positive environment for engaged employees.

Developed, interpreted, and communicated policies and procedures

Skills

Regulatory Compliance and Attention to Detail

Kanban, Version 1, JIRA, Planning & Estimation

Compliance Frameworks (e.g., ISO 27001, NIST, GDPR)

Analytical and problem-solving skills. Performance monitoring

Conflict Resolution, Team Facilitation and Collaboration

Vendor Performance Monitoring and Third-Party Risk Assessment

Metrics and Reporting Regulatory Compliance

Technical Awareness and Adaptability

Leadership and teamwork skills

Continuous process improvement

Cost, Change & Risk Management

Agile methodologies, Waterfall SDLC

Healthcare IT systems (EHR, EMR)

AWS services (EC2, S3, Lambda, RDS)

Cloud infrastructure design and implementation

Time management and organizational skills

Stakeholder management and communication

Cloud cost and FinOps and Financial Analysis

Communication and interpersonal skills

Due Diligence and Contract Analysis

Data Analysis and Reporting

Education

Bachelor of Arts: Mass Communications Minnesota State University Moorhead

Associate degree: Human Resources Minnesota State Community and Technical College Moorhead

Certifications

Professional Scrum Master I (PSM I)

Certified Information Systems Auditor (CISA)

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