RAASHID ROCKE

**** ********** **** **** ***. ****, Atlanta GA 30331 · 470-***-****

ad4her@r.postjobfree.com

I am an experienced, certified forklift operator with a clean driving record, and strong leadership skills. I have a proven track record for maintaining consistent organization with time management, and strong, favorable evaluation feedback. My experience contains safety and leadership training and certification to uphold the highest standards of safety and efficiency in the warehouse environment.

EXPERIENCE

JANUARY 2023 – AUGUST 2023

FORKLIFT OPERATOR, Dollar General

Served as the lead sit down forklift operator, and standup forklift operator. Loaded and unloaded delivery trucks. Maintained a clean work environment.

JANUARY 2022 – DECEMBER 2022

CERTIFIED FORKLIFT OPERATOR, kna solutions

Served as the sit-down and stand-up forklift operator. Loaded and unloaded delivery trucks. Maintained a clean, and organized work environment.

APRIL 2019 – SEPTEMBER 2021

CUSTOMER SERVICE REPRESENTATIVE, Teleperformance

Provided customer service, answering inbound calls for GA Medicaid. Migrated to customer service representative for Electrolux Major Appliances. Provided excellent service while working in a fast-paced, multi-task oriented, and professional consumer environment. Handled calls regarding a variety of customer concerns in a timely and efficient manner while following established procedures while staying within acceptable performance standards and quality goals.

EDUCATION

MAY 2013

BUSINESS ADMINISTRATION, Virginia college

DECEMBER 2009

HIGH SCHOOL DIPLOMA, army national guard youth challenge academy, fort stewart, ga

VOLUNTEER EXPERIENCE OR LEADERSHIP

served as a mentor at the youth challenge academy for students at, fort stewart and fort gordon locations 2011 - 2015

SKILLS

Order Picker

Forklift Operator

Packaging

RF Scanner

Manufacturing Organization

Area Shift Lead (1 year)

Materials Handler

Pallet Jack

Shipping & Receiving

Customer Service (10 years0

Call Center Rep. (5 years)

Shipping & Receiving Tracking & Records

ACTIVITIES

I volunteer in my neighborhood by providing free haircuts and grooming to the elderly, youth of single parent homes, for the homeless, back-to-school programs, and much more. I also help organize the donation program for my mother’s non-profit foundation for single-parent families and homeless residents. During my free time, I enjoy basketball, coaching youth basketball, and writing and producing music.