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Human Resources Employee Relations

Location:
Dubai, United Arab Emirates
Posted:
March 21, 2024

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Profile Summary

Extensive experience in Human Resources al functions, Talent Acquisition, 360 Recruitment Headhunting, Human Resources Business Partner, HR strategy, Employee Relations, Engagement, Grievance, Employer Branding, Policy and Procedures, Appraisal Performance management, Learning and Development, Human Resources Operations and HR Consultancy within Governmental and international firms such as FMCG, Real estate, Telecommunication, Hotels, Banking Financial, Manufacturing, Insurance and reinsurance, Research Centre, Engineering and Construction, Facility Management, Healthcare, Pharmaceutical, and multi Industry sectors I have strong communication skills both verbal and written, high level of self-initiative, persistence, excellent problem solving skills, superior decision making and detailed oriented Moreover, I used to working in fast-paced environments under high pressure to meet deadlines

Core Competencies

Personnel Employee Relations Engagement Welfare and Grievance

Manpower Plan Recruitment Hiring and Selection On boarding and Off Boarding Exit Interview Recruit C Suit Level Bulk Recruitment l White Collar Blue collar l Researcher l Employer Branding Job Descriptions

Policy and Procedures Employee Handbook UAE Labor Law Experience and Amendments Presentation Preparation Training Needs Analyses TNA Induction Sessions Learning and Development Training Budget

Compensation and Benefits Organization Chart Grading Structure HR Budget Performance Management

Emiratisation Tawteen File Pension Connected with various Governmental Sectors

Public Relations l Administration l Office Management l Records Keeping l Contract and Price Negotiations

Property Management Leasing and Facility Management Accomplishments and Achievements

Hired a huge number of talented candidates instantly in the Gulf, MENA regions and worldwide

Improved and Developed the Emiratisation file by hiring the most skilled UAE Nationals

Reduced employee turnover by more than 20%

Created a group policy, procedure and Department Grading structure

Developed employee handbook that presented criteria on how to navigate departments

Designed a standard recruitment cycle and process

Created entire templates, forms related to Human resources department

Implementing a successful employee wellness programs

Leading the company wide diversity that results in a more diverse workforce and improved workplace culture

Gained good experience in human resources management, and some of the business hubs, I was a partner in business success by Solving and overcoming legal disputes Professional Work Experience

Roads and Transport Authority - RTA Dubai, UAE

HR Management - Shared Services Dec 22 – Current

Duties & Responsibilities

Strategic partner to leadership, providing guidance on HR matters to support the overall success of the organization

Overseeing various HR functions

Employee engagement initiatives, employee relations and serve as a liaison between employees and management Omar Salaheldin Ali Naguib

15 years of practice in the Human Resources All

Functions within international companies and

Governmental Sectors, seeking a leadership

permanent position within a reputable firm where

I can follow a challenging and satisfying career

path

ad4hdp@r.postjobfree.com

+971-**-***-****

Dubai, UAE

linkedin.com/in/omar-naguib-a198a080

Egyptian

UAE Driving License

Employment Visa

Review and develop the recruitment KPIs, process, procedures as well develop and conduct training sessions on recruiting practices for the departments and stakeholders. Moreover, Managing the end to end recruitment process

Analyse the performance of recruitment agencies, cost per hire, time to fill and recommend changes and improvements

Study the Human Resources Law – HR policy to ensure the rules and regulations are adhered with government authorities

Attend career fairs for recruiting and insuring the employer branding process is highly maintained

Support in Compensation and benefits as well reviewing the grading structure and ensuring compliance with employment laws and regulations

Handling the conflict resolution, employee engagement initiatives Raibal Group - Multi-Industry UAE

Human Resources Manager - Shared Services Oct 20 – Dec 22 Duties & Responsibilities

Plan and manage the short and long-term functions of the Human Resources in the Group

Responsible to manage the HR Team and ensure that work is done efficiently

Monitor and ensure that Human Recourses Policies and Procedure are followed and Implemented in the Group

Support and manage the values and goals of the Group concerning Recruitment Management, manpower planning, hiring and selection, employee relations, engagement, compensation and benefits, Learning and development, Performance Management process supervision and disciplinary actions

Plan, direct, supervise, and coordinate work activities of human resources team relating to employment, selection, employee relations and use metrics to evaluate and improve recruitment effectiveness as well Develop creative recruitment solutions to attract appropriate levels of quality staff

Verifies and investigate incidents internally or externally related to employees and managing disciplinary and grievances

Responsible for Leave Management: Prepare Annual Leave Plan and ensure proper replacement of employees and handover during leaves

Provide clear directions and support, coaching and mentoring employees to achieve intended goals and objectives

Arranging HR and administration budget

Prepare periodic analytical reports and circulars to the stakeholders Dubai National Insurance and Reinsurance - Al Habtoor Group Dubai, Abu Dhabi, UAE Human Resources Manager Apr 17 – Aug 20

Duties & Responsibilities

Maintains the work structure by updating job requirements Manpower Plan and job descriptions for all positions

Recruitment and selection, including Emiratization. Tawteen file

Ensures all Human Resources functions, practices, policies, procedures are reflecting, encourages and recognizes diversity, and aligned with corporate values

Supervise the staff in daily activities to ensure Human Resources administrative functions are executed efficiently

Developing, conducting and implementing training for all associates, including management, Training needs analyses

Creation, coordination and of internal and external employee development programs, including employee orientation

Prioritizing and delegating work assignments, providing directions, guidance, career guidance, and constructive feedback

Developing appropriate staffing retention goals, strategies and activities to achieve business goals

Providing advice and counsel to managers and supervisors regarding HR policies, practices, and employment laws

Manage and advise on routine and complex employee relations issues

Arranging for all the company renewal licenses and public relations related issues

Prepare and maintain employee handbook. Policies and procedures manual

Implementing of appraisal performance management, annual employee reviews and feedback

Monitoring probation period and Exit interview initiatives

Smash & finalize prices for all types of purchasing with vendors/third parties considering the best quality and delivery time frame for all kind of HR and administrative related Thani Murshid Establishment - Sister Company of Unilever Dubai, Abu Dhabi, UAE Human Resources Manager Apr 16 – Apr 17

Duties & Responsibilities

Review, support and process performance and disciplinary actions, including corrective actions, performance improvement plans, and terminations, in an efficient, effective and timely manner

Plan, develop and implement strategy for HR management and development including recruitment and selection policy, practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitudinal development, performance appraisals and quality management

Executive Bulk and Technical Recruitment. Overseas Recruitment Drives. Managing entire recruitment process

Arranging Manpower plan. Recruitment Metrics & KPIs. Job descriptions. Managing the hiring and selection process

Participate in implementing HR and admin Budget

Responsible for the public relations. New Quotas, employment visas, insurances of workers, Vehicles and Equipment

Amending and creating Policies & Procedures

Monitor, measure and report on HR issues, opportunities, development plans and achievements within timescales

Ensure activities meet with & integrate with organizational requirements for quality management, health & safety, legal stipulations, environmental policies & general duty of care

Managing employee relations and arranging the Organization chart of the organization

Conduct Induction training and orientation for the new hiring staff. On boarding process Mezzan Holding - Conserved Food Stuff Khazan Qatar Doha, Qatar Human Resources Manager Jun 14 – Mar 16

Duties & Responsibilities

Support company, departments and employee compliance with all applicable laws and company policies regarding employee rights, entitlements and obligations

Managing Recruitment cycle, Hiring and selection and talent acquisition KPI’s

Responsible for all the insurances such as medical, life, worker man compensation, Vehicles, Equipment's and Machinery

Manage and control departmental expenditure within agreed budgets

Manage and develop direct reporting staff, responsible all staff, Labours, Camp, Stores, Garage and Company Office

Manage investigations and resolve employee complaints and grievances

Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of Human Resources development, and to ensure they are fully informed of HR objectives, purposes and achievements

Maintain awareness & knowledge of contemporary HR development theory and methods and provide suitable interpretation to management and staff within the organization

Contribute to the evaluation and development of HR strategy and performance in cooperation with the executive team Ooredoo Qatar - QTel - Qatar Telecommunications Doha, Qatar Senior HR Officer and Administration Manager Jul 11 – Jun 14 Duties & Responsibilities

Overseeing various HR functions within the organization

Recruitment and selection process and procedures for employee hiring and Selection

Handling employee relations, engagement, welfare and grievance

Monitoring and managing the public relations division all related company license renewal, insurances, fleet, employment contracts, visas, offer letters and other related process

Maintains administrative staff by orienting, providing induction training, and monitoring probation Period

Maintaining a safe and secure work environment and developing personal growth opportunities

Interpret instructions and issues arising, and then implement actions according to administrative policies and procedures Egypt Factors - Joint Venture of FIM Bank plc and IFC Member of World Bank Cairo, Egypt Human Resources Specialist Oct 09 – May 11

Duties & Responsibilities

Responsible for the Human Resources all functions and aspects

Handling the talent acquisition end to end process and Prepare job offers to successful candidates and reference check

Develops, updates and maintains company personnel policy and procedures

Maintain records of staff appraisal performance & submits a report to the General Manager

Evaluate termination and staff exit reasons as lessons learnt in the future Gieseke & Devrint Services - Multinational Company Cairo, Egypt Human Resources Officer May 08 – Sep 09

Duties & Responsibilities

Responsible for employee relations and grievance

Handling the end to end recruitment and selection process and cycle

Amending and reviewing the company policy and procedures and arranging the HR and admin budget

Responsible for Performance Management, initiate the evaluation process and provide support to line managers

Prepare needed reports requested by High Management as well as Circular arrangements

Work with line managers to arrange needed plans such as HR, Training budget, manpower planning and others Intercontinental Hotel - City Stars Cairo, Egypt

Human Resources Officer Jul 07 – Apr 08

Duties & Responsibilities

Handling all employee relations aspects

Coordinates with respective divisional functions for recruitment processes and hiring cycle till on boarding process

Maintain time sheets for attendance. Handling Over Time calculations and arranging the payroll

Conducting investigations with claimed employees as per the policy and procedures and the Governmental penalty chart Business Volunteer Cairo, Egypt

Egyptian Ethiopian Business Council Feb 11 – May 11 Duties & Responsibilities

Key contact between Ambassadors, Ministries and Businessmen. Responsible for organisation events Education, Certifications & Qualifications

Human Resources Management Diploma “HRM”- 2010-2011. Bright Minds accredited from Oxford Training College

Bachelor’s degree in Managerial Information Systems & Business Administration 2003-2007. Modern Academy Maadi

Automation system and Dubai Careers platform RTA 2023

Recruiting in a virtual world l Develop a Structured Interview Process l Strategic Human Resources l Recruiting Diverse l Employee Experience l Attracting, Hiring, and Working with Gen Z. LinkedIn Issued 2022

ERP, SAGE software 2021 l Anti -Money Laundering 2019 l Risk Management in insurance operation 2019 l Communication Skills and Listening 2018 l Management Tool Kit Journey 2018 l Customer service 2017 l FMCG products 2016 l Attended ISO audit and American Army inspection – 2014 Khazan Qatar part of Mezzan Holding Group l SAP Implementation in Kuwait 2014 Mezzan Group

Business Etiquette 2014 l Time Management 2013 l Microsoft Office Excel 2013 l Oracle and CRM ERP 2012 - Q-Tel Ooredoo Qatar – B-Business Training Centre

Team Building – 2009 Egypt Factors l Oracle Fox ERP 2007 - 2008 Intercontinental Hotel Technical Skills

High skills at Microsoft Office l Excel Outlook Word PowerPoint l ERP Languages

English Arabic



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