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Customer Service A Team

Location:
South Africa
Posted:
March 22, 2024

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Resume:

DITEBOHO SOOTHO

I n t e r n

CONTACTS

Phone Number:

081*******

Email:

ad4h9z@r.postjobfree.com

Address:

**** **** ***** ****,

Westdene, Bloemfontein,

South Africa, 9301

SKILLS

Microsoft (MS) office

Decision making, taking

initiative to fulfil obligations

management of others,

encouraging and motivating

others to work as a team

Administration

Dependable, reliable and

responsible

Ability to work with others,

stay motivated and detail

orientated

REFERENCES

PULANE MOSEME

Gijima

T: 084*******

MAPONSTHO

Envoku Met

T: 078*******

E: ad4h9z@r.postjobfree.com.z

a

DERICA SMITH

Leraman

E: ad4h9z@r.postjobfree.com

m

DRIVING

LICENSE

Driving license category

Code 10

ABOUT ME

With the proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying organisational needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry . Multilingual, hardworking, and ready to join my next team.

WORK EXPERIENCE

English tutor

itutor group / Online / Apr 2019 - Mar 2021

Working with students and parents to create a positive classroom environment. Having to stay motivated, energetic and enthusiastic in the class room while also encouraging students to stay motivated and enthusiastic. Being able to think on my feet, be creative and showing a great attitude at all times. Working with people from diverse cultures, being sensitive and understanding in my approach.

English tutor

Profy / Online / Mar 2021 - Present

Working with students to create specialized curriculum and tutoring. Worked to empower students on their journey to success. Adhere to rules and regulations of the company

Used reading comprehension exercises to help students with their writing and speaking skills.

Worked with professionals to strengthen and support their writing and speaking skills.

Communication and public relations assistant

Envoku met / port elizabeth / Feb 2017 - Mar 2019

Organized and prioritized work to complete assignments in a timely, efficient manner.

Promoted a positive public image for the company and worked to control the dissemination of information.

General and financial administration of the company Worked to constantly network with new clients and maintain relations with former clients.

Helped the organization reach public relations goals. Advised on branding, communication techniques, and other relevant marketing issues.

Working with a team to reach our team and personal obligations. Sales consul

American Swiss / Cape Town / Sep 2017 - May 2018

Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

Identified and maximized sales opportunities, and increased customer retention rates.

Served as an enthusiastic and knowledgeable Sales Associate in this high end jewelry store.

Financial and adhoc administration.

Staying focused, detail orientated and motivated with a great attitude. Sales consultant

Estee Lauder / Capetown / May 2016 - Sep 2017

Worked well independently and on a team to solve problems. Maintained positivity and poise, even in stressful situations. Worked in accordance with company values to achieve future goals. Served as a friendly, hardworking, and punctual employee. Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

Identified and maximized sales opportunities, and increased customer retention rates.

Social media manager

LeraMan / Gauteng / Aug 2015 - Jul 2021

Planned and implemented social media campaigns.

I worked as part of a team and helped others stay motivated and work together. Assisted with management of client presence on varying social media platforms. Having a neat and attractive work space.

Utilized excellent written and verbal communication skills. Developed and coordinated events via social media. Brand activation specialist

Zpr / Bloemfontein / Jul 2014 - Sep 2016

Worked well independently and on a team to solve problems. Effectively communicated the mission of our brand.

Managed various social accounts to maintain brand awareness. Collaborated with designers, marketers, and executives to increase brand awareness and client return.

Fully understood and supported clients' brand requirements and desires. Worked with brands such as Vodacom, bakers biscuits, and Nokia EDUCATION

Bachelor of Arts

Bloemfontein & University of the Free

State

2016

Corporate marketing and

communication, acquired

membership into Golden Key honor

society for excellent academic

achievement.

COURSE

TEFL certificate

Global Languagr training / Aug 2020 - Mar 2021



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