Patrick Camacho

ad4h9o@r.postjobfree.com 615-***-**** linkedin.com/in/patrickscamacho

Organizational Change Management Professional

With over 25 years of organizational change management experience that spans executive coaching to shop floor training, no stone is left unturned when determining how best to support change in any size organization, with any methodology (Activate, Prosci, Kotter, etc.). My expertise with the people and process legs of the people/process/technology implementation triad makes me the conduit between executive business representatives and ERP technical and functional representatives. Knowing how to engineer and map global and local requirements from master data, sales, to production, to warehouse, to customer shelves, HR (SuccessFactors), and back into financial systems, means I will communicate at all levels of any organization and garner the trust of key stakeholders necessary to provide the optimum customer experience. Additionally, I bring to the table over 25 years of advanced knowledge of the entire MS suite, including Visio.

HARD SKILLS:

Stakeholder Management Change Preparation Organizational Alignment Communication Training

SELECTED ACCOMPLISHMENTS

Stakeholder management:

Conducted Change Impact and Readiness assessments to identify key changes or readiness gaps that impact the organization and master data

Developed and executed change management plans and strategies to facilitate on-going engagement activities with stakeholders to support transition and development of center of excellence

Change Preparation:

Defined, developed, and drove the execution of overall OCM strategies based on an Agile business transformation program vision

Developed support networks (e.g., Change Agent Network, Super User Network, HR-Success Factors, etc.), roles and responsibilities, and timeline to support program activities and goals

Organizational Alignment:

Facilitated Executive Alignment workshops to clarify business transformation vision and scope, case for change, center of excellence, and program governance model

Facilitated Organization Alignment/Design as well as master data management activities (as applicable) to support process and organizational changes

Communication:

Developed and executed overall Communication strategies and plans including creation and delivery of internal and external communications, messages and supporting materials

Training:

Defined and managed execution of Training Strategies and Plans (to include training delivery plan and methods, environments, tools, approval cadence, logistics, and scheduling)

Established center of excellence to help govern training material refinement

PROJECT EXPERIENCE CHRONOLOGY

SAP OCM Transformation Consultant Oldcastle US 02/23 – 07/23

Remote

Director/Manager, OCM Delek US 03/21 – 10/22

Brentwood, TN

Senior Business Architect Insight 06/20 – 03/21

Remote

Change Management Consultant Alight Solutions, LLC 04/19 – 03/20

Remote

Change Management Project Manager Change Healthcare 05/18 – 03/19

Nashville & Remote

OCM Lead Hawaiian Electric 7/17 — 4/18

Hawaii & Remote

Change management Lead McKesson Pharmaceuticals 11/16 — 2/17

Remote

SR. OCM Lead Tractor Supply Company 12/15 — 10/16

Brentwood, TN

SR. SAP OCM Lead eBay 6/15 — 11/15

San Jose, CA

Sr. SAP OCM Lead The Children’s Place 4/14 — 6/15

Secaucus, NJ

Sr. SAP OCM Lead ExxonMobil 11/14 — 02/15

Fairfax, VA

Sr. SAP OCM Lead CSC 08/14 — 10/14

Falls Church, VA

Change Lead – North America Cargill 06/14 — 08/14

Minneapolis, MN

SAP L&D Change Lead Coca-Cola 06/13 — 06/14

Atlanta, GA

SAP OCM Change Lead AstraZeneca 03/13 — 06/13

Wilmington, DE

SAP OCM Lead Hearthside Food Solutions 9/12 — 02/13

McComb, OH

SAP OCM Lead Hospira 03/12 — 9/12

Princeton, NJ

SAP OCM Lead Becton Dickenson 06/11 — 02/12

Franklin Lakes, NJ

PROJECT EXPERIENCE DETAIL

SAP OCM Transformation Consultant Oldcastle US 02/23 – 07/23

Remote

Defined, developed, and drove the execution of the overall OCM strategies based on the business transformation program vision (Activate/Adkar)

Identified, analyzed, developed the management plans to facilitate on-going engagement for Stakeholders

Developed and supported the overall Communication strategy and plan to include creating and delivery of internal and external communications, messaging and supporting Agile materials

Developed support networks (e.g., Change Agent Network, Super User Network, etc.), roles and responsibilities, and timeline to support program activities

Conducted change impact and readiness assessments to identify gaps that impacted the organization, and developed and executed change management activities to support the transition

Director, Organizational Change Management Delek 03/21 – 10/22

Brentwood, TN

Facilitated executive alignment workshops to clarify business transformation vision and scope, case for change, and program governance model

Defined, developed, and drove the execution of the overall OCM strategies based on the business transformation program vision (Activate/Adkar)

Identified, analyzed, developed the management plans to facilitate on-going engagement for Stakeholders

Developed and supported the overall Communication strategy and plan to include creating and delivery of internal and external communications, messaging and supporting materials

Developed support networks (e.g., Change Agent Network, Super User Network, HR-Success Factors, etc.), roles and responsibilities, and timeline to support program activities

Conducted change impact and readiness assessments to identify gaps that impacted the organization, and developed and executed change management activities to support the transition

Facilitated organization alignment via end-user to role mapping activities supporting process and organizational changes

Defined and managed the execution of training strategies and plans, including training delivery plan and methods, environments, tools, approval cadence, logistics, and scheduling

Managed the creation and maintenance of all program-related training materials, Train-the-Trainer approach, training schedule development, training metrics and measurement approach, and training environment management

Senior Business Architect Insight 06/20 – 03/21

Remote

Developed detailed organizational change management plans and strategies by identifying, assessing, and segmenting the different audiences to collaborate with client personnel on change management content and delivery of tools to successfully implement SAP S4/HANA.

Coached and developed leadership to manage the change and resource adjustments involved with a world-class implementation and PMO/COE

Conducted organizational and stakeholder impact analysis and developed Agile response/transition plans

Conducted assessments such as change readiness, communication gaps, and skills needs assessment, and learner analysis

Led, guided and directed activities regarding interaction between people, processes and technology for SAP S4/HANA implementations, utilizing Prosci-ADKAR methodology

Change Management Consultant Alight Solutions, LLC 04/19 – 03/20

Remote

Developed detailed organizational change management plans and strategies by identifying, assessing, and segmenting the different audiences to collaborate with client personnel on change management content and delivery of tools to successfully implement Workday.

Conducted organizational and stakeholder impact analysis and developed response/transition plans

Conducted assessments such as change readiness, communication gaps, and skills needs assessment, and learner analysis

Led, guided and directed activities regarding interaction between people, processes and technology for Workday implementations

Change Management Project Manager Change Healthcare 05/18 – 03/19

Nashville & Remote

Proactively identified organizational change management issues and develop solutions (Prosci-ADKAR) for how to effectively manage users and issues

Conducted organizational and stakeholder impact analysis and developed Agile response/ transition plans

Conducted assessments such as change readiness, communication gaps, and skills needs assessment, learner analysis

Guided/advised project organizational change resources as they develop communication plans and key messages to be delivered to the stakeholders

Conducted Training Needs Analysis and develop training program requirements and develop Training Strategy and Training Plan

Determined user documentation requirements and develop documentation standards and requirements for training materials

OCM Lead Hawaiian Electric 7/17 — 4/18

Hawaii & Remote

Directed activities regarding interaction between people, processes and technology for SAP S4/HANA and SuccessFactors implementations utilizing Prosci/ADKAR methodology

Promoted understanding and engagement of change management core components:

a.Organizational Assessment & Readiness

b.Leadership Alignment & Sponsorship

c.Stakeholder Communications & Engagement

d.Training & Documentation

e.Agile Transition & Adoption

f.Success Factors

Proactively identified organizational change management issues and develop solutions for how to effectively manage risks throughout the island and offshore supply chain, in the Procure to Pay, Ariba system

Conducted organizational and stakeholder impact analysis and develop response/ transition plans

Conducted assessments such as change readiness, communication gaps, and skills needs assessment, learner analysis

Guided/advised project organizational change resources as they develop communication plans and key messages to be delivered to the stakeholders

Conducted Training Needs Analysis and develop training program requirements and develop Training Strategy and Training Plan

Managed Enable Now training activities based on training and end user assessments

Determined user documentation requirements and develop documentation standards and requirements for training materials

Change management Lead McKesson Pharmaceuticals 11/16 — 02/17

Remote

Developed communication strategy and plan to provide a framework for planning, delivering and receiving feedback on project communications by identifying media, audience, key messages, and internal team communication process flow

Developed and applied approach for facilitating change of cybersecurity design in a complex environment, through the identification of impacted employees and development of a support network to provide traceability of changes

Designed, developed, and delivered training and reference materials designated for security support personnel

SR. OCM Lead Tractor Supply Company 12/15 — 10/16

Brentwood, TN

Captured and validated impacts of new processes, policies, and technology on people, systems, and organizations, about SAP S4/HANA Replenishment issues from AS400 systems

Measured organizational readiness for implementing changes for relevant go-lives, identifying change readiness gaps, and developing action plans to mitigate gaps/risks for current state Procure to Pay systems.

Provided executive summary and recommendations on specific activities to be performed by IT Directors, identify the degree and type of impact changes had on stakeholder groups to enable appropriate communications and training for each go-live event

Mapped supply chain integration points from legacy systems to SAP technology

SR. SAP OCM Lead eBay 06/15 — 11/15

San Jose, CA

Recommended governance strategy for SAP S4/HANA initiative

Outlined the approach for business readiness and its components

Provided recommendations on specific activities to be performed by training directors and leads

Identified the activities business would need to execute to prepare for change, including projected targets and milestones

Developed the end user training and plan to manage learning for end users

Sr. SAP OCM Lead The Children’s Place 04/14 — 06/15

Secaucus, NJ

Planned and coordinated key tasks in support of business readiness, alignment with overall OCM strategy, (Prosci-ADKAR) including:

a.Leadership alignment approach:

Defined the responsibilities of leaders in the context of readiness

Provided recommendations on specific activities to be performed by leaders in the procurement process

b.Business readiness planning:

Outlined the approach for business readiness and its components

Identified the activities business would need to execute to prepare for change, including projected targets and milestones

c.Developed the end user training and plan to manage learning for end users consisting of the following:

Development and delivery of end user learning

Development of the training environment and training data for classroom training

Train-the-trainer program

Logistics of training (locations, classroom facilities and enrollment)

Sr. SAP OCM Lead ExxonMobil 11/14 — 02/15

Fairfax, VA

Planned and coordinated key tasks in support of business readiness, alignment with overall OCM strategy, and SAP BPC in SAP 4/HANA strategies, aligned with Agile Project Methodologies including:

a.Leadership alignment approach:

Defined the responsibilities of leaders in the context of readiness

Provided recommendations on specific activities to be performed by leaders

b.Business readiness planning:

Outlined the approach for business readiness and its components

Identified the activities business would need to execute to prepare for change, including projected targets and milestones

Created business readiness plan and schedule within the overall OCM plan. Define roles and responsibilities of business resources that needed to be engaged to prepare for business readiness

Sr. SAP OCM Lead CSC 08/14 — 10/14

Falls Church, VA

Planned and coordinated key tasks in support of business readiness, alignment with overall OCM strategy, and SAP BPC strategies, including.

a.Leadership alignment approach:

Defined the responsibilities of leaders in the context of readiness

Provided recommendations on specific activities to be performed by leaders

b.Business readiness planning:

Outlined the approach for business readiness and its components

Identified the activities business would need to execute to prepare for change, including projected targets and milestones

Created business readiness plan and schedule within the overall OCM plan. Define roles and responsibilities of business resources that needed to be engaged to prepare for business readiness

Leveraged SAP methodology to assess business readiness status, specifically using readiness task list and dashboard reporting processes

Change Lead – North America Cargill 06/14 — 08/14

Minneapolis, MN

Defined, implemented, evaluated, refreshed, and measured effectiveness of the regional change management plan in alignment with global (Prosci-ADKAR) plan and in equal partnership with Cargill OCM Regional Partner

Partnered and integrated with Cargill and Regional Leadership and transition team members to ensure timely, appropriate support of the project team and key activities

Facilitated, enabled, and leveraged the regional Change Agent Network to enable successful transition

Provided new self-help tools to customers that allowed them to determine issue need and monitor solution progress

SAP L&D Change Lead Coca-Cola 06/13 — 06/14

Atlanta, GA

Coached and developed leadership to manage the change and resource adjustments involved with a world-class implementation and PMO

Provided tools for sales representatives to use in the field to give customers more awareness of their orders and relationship with Coca-Cola, thereby allowing for more accurate ordering and product placement

Developed the end user training plan to manage learning for end users by describing the training necessary for the project to be successful. The end user training program consisted of the following:

a.Development and delivery of end-user learning

b.Development of the training environment and training data for classroom training

c.Train-the-trainer program

d.Logistics of training (locations, classroom facilities and enrollment)

Developed and applied approach for facilitating change of organizational design (Prosci-ADKAR) in a complex environment, through the identification of impacted employees and development of a support network to provide traceability of products through entire lifecycles of organizational supply chain

Developed communication strategy and plan to provide a framework for planning, delivering and receiving feedback on project communications by identifying media, audience, key messages, and internal team communication process flow to support Subject Matter Expert development

SAP OCM Change Lead AstraZeneca 03/13 — 06/13

Wilmington, DE

Influenced, owned, and sponsored change within the business, at all levels, by being the local point of communications to all stakeholders.

Compiled, analyzed and managed the local stakeholder community and their requirements by developing a local communication plan; timeline and content. This ensured the alignment of the project with regional business needs and priorities alongside other business initiatives.

Ensuring the project and country teams had full insight into regional business practices and challenges by supporting the coordination of business and IT resources from each country and providing support to the delivery of project activities throughout analysis phase.

Identified areas to be impacted by change to develop an integrated regional /country approach dependent change plan by liaising with other project sponsors to ensure project deliverables are not impacted to boost plant performance and profitability.

SAP OCM Lead Hearthside Food Solutions 09/12 — 02/13

McComb, OH

Managed key stakeholders through identification and development of key stakeholder impact map and alignment plans as well as delivering initial leadership alignment workshops

Architected, developed, and implemented change strategy by assessing the readiness of the organization & stakeholder capabilities and identifying leadership, stakeholder and organizational risks throughout entire supply chain

Developed the detailed organizational change management plan and strategy by identifying, assessing and segmenting the different audiences to collaborate with client personnel on change management content and delivery of tools to optimize work in progress in response to reduced lead times

Built a team of 20 Super Users from plant personnel and enabled them to test the system, train and support end users at go-live and beyond.

SAP OCM Lead Hospira 03/12 — 9/12

Princeton, NJ

Refined the current Global change management program strategy and plans at a global level. Determined that communication and leadership requirements needed to be addressed immediately. End to end business processes were redefined and organizational silos were addressed.

Architected and developed change strategy (Prosci-ADKAR) by assessing the readiness of the organization & stakeholder capabilities and identifying leadership, stakeholder and organizational risks

Developed the detailed organizational change management plan and strategy by identifying, assessing and segmenting the different audiences to collaborate with client personnel on change management content and delivery of tools

Orchestrated the organizational alignment process by identifying issues of organization alignment raised by user acceptance teams and project team and beginning the design and development of organizational changes (policies, boundaries, reporting and integrating structure) to respond to changed processes

SAP OCM Lead Becton Dickenson 06/11 — 02/12

Franklin Lakes, NJ

Developed the detailed organizational change management plan and strategy by identifying, assessing and segmenting the different audiences to collaborate with client personnel on change management content and delivery of tools

Managed key stakeholders through identification and development of key stakeholder impact map and alignment plans as well as delivering initial leadership alignment workshops

Facilitated the user acceptance process by identifying and recruiting user acceptance team members and designing user acceptance team workshops and strategies

Orchestrated the organizational alignment process by identifying issues of organization alignment raised by user acceptance teams and project team and beginning the design and development of organizational changes (policies, boundaries, reporting and integrating structure) to respond to changed processes

Created and maintained end to end organizational change process flow for entire OCM team.

a.us of pending requests for IT services in support of these modules

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