JOHN S. MEREDITH

Hope Mills, NC ***** 270-***-**** ad4h9h@r.postjobfree.com

linkedin.com/in/john-meredith-4a994275

EXPERTISE

• Telecommunications Management

• Information Technology + Automations

Management

• Security, Network Operations/Engineering

Specialist

• Seasoned U.S. Army Veteran (+20 years)

• Strategic Communications + Team

Management

• Conducting Domestic and Global

Operations in Iraq and Afghanistan

• Top Tier Customer Service; Building and

Nurturing Teams

QUALIFICATIONS

• Active Top Secret SCI Security Clearance

• Strategic Planning

• Knowledge Management

• Quality Assurance Control

• Microsoft Production

• Project Management

• Training Development

• CompTia Security+

• CompTia Network+

• CompTia A+

• ITIL Foundations (IT Service Management)

• System Automations Course

• Senior Leadership and Management

Development Course

• Software: Microsoft Office Suite,

SharePoint Operating Systems: Mac,

Microsoft Windows

• Cyber Security

• Satellite Network Control

RELEVANTEXPERIENCE

SIGNAL OPERATIONS MANAGER + CYBER SECURITY

• Managed Risk Upon Multiple Lines, protecting assets property and equipment valued over

$5M while meeting the expectations of senior leadership.

• Recipient of multiple awards for outstanding performance and professionalism, including the Bronze Star Medal with Valor in the United States Army for selfless service and for saving a man’s life.

• Monitored a fully digital enabled rapid deployment support department; Managed + 300 personnel and signal equipment over the course of 20 years.

• Managed $2.1M+ in classified equipment vital to national security and the safety of 8 personnel; resulted in zero losses and the continued integrity of all classified materials.

• Facilitated repair and maintenance of tracking system resulting in a 40% increase in operational readiness rate.

• Supervised the health, welfare, morale, and training of 2 Assistant Managers and 6 junior employees by employing leadership skills, resulting in an enhanced work environment and an empowered team.

• Recognized by senior leadership for exceeding expectations in planning the movement of signal equipment resulting in minimum disruption of communication services; increased data and voice bandwidth for 23 users.

• Provided secure voice, data and information system services to 67 support personnel; coordinated and tracked over 67 user accounts ensuring minimal disruption.

• Accomplished measurable results while leading teams of 500 in a dynamic, fast-paced environment.

Signal Support Manager/ Department Front Line Manager/Supervisor and Trainer

• Developed, revised and implemented an automation SOP consisting of 250 pages for organization’s automation.

• Completed requirements for Division Communication Security audit resulting in a 100% compliance with communication security storage company regulation at the corporate level.

• Managed +150 mobile devices, accounts and information security of those devices, account procedures, connectivity, procurement of the devices, contract management; Integral in negotiating a new contract w/Verizon for entire organization; completed two phone swaps and completed it all from a central location (Ft. Bragg) while managing 5 installations.

• Managed the executive communications team supporting six different executive leads communications capabilities.

• Trained, led, supervised, counseled and enforced standards and discipline of 15 personnel in support of communication requirements throughout the Pacific Area.

• Recognized by senior leadership for developing a team-to-task system, ensuring maximized communication coverage.

• Ensured cross-training of military occupational specialties; enabled team members to operate all equipment, resulting in leveraging knowledge to increase organizational capabilities.

• Advised the Chief Operations Officer (Battalion Executive Officer) on communications and automation capabilities and operations; provided technical assistance, training and maintenance support, resulting in 100% network continuity for 500 users.

• Planned and executed an Army mandated Cyber Awareness training; resulted in 100% Information Assurance compliance within the Department.

• Ensured accountability of over $1M worth of vehicle and communication equipment while maintaining and operational readiness rate of 93%.

• Directed the department’s automations help desk, ensuring thousands of trouble tickets allocation to correct technicians and their timely completion.

• Served as the Help Desk Director, managing an organizational level help desk that handled over

+2000 trouble tickets over the span of a 20 year career; Managed and Supervised other help desk technicians and oversaw time management on projects from start to finish.

• Supervised installation and coordination of tactical FM and satellite radio nets, Automation Systems and a Local Area Network.

• Managed and maintained six vehicles and all assigned communications equipment valued in excess of $5M with zero losses or discrepancies.

• Supervised and coordinated the installation and maintenance of satellite radio networks in a 550-person department, maintained network connectivity over 500 sq. miles.

• Sustained a complex telecommunications architecture supporting 1,000+ users for the Korean peninsula, resulting in managing multiple location multiple time zones with a team of 16 people navigating a highly-charged, political landscape and austere conditions.

• Coordinated movement of signal equipment from deployment worth over $1.5M maintaining 100% accountability.

• Trained over 400 users on Information Awareness compliance resulting in 15,000 people having fewest Information Awareness violations within entire organization. EMPLOYMENT HISTORY

• 1998 – Present Signal Operations Manager, Sergeant First Class, United States Army, Various Locations

EDUCATION

• Bachelor of Science, Cybersecurity and Information Assurance, Western Governors University, expected (Spring 2021)

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