Customer Service Data Entry

Subject: Resume

Leslie M. Wright

Washington DC

240-***-**** ***************@*****.***

To find a profitable position in were I can make practical use, and use effectively all my skills, to obtain gainful employment with a company that continuously offers opportunities for professional growth and also work to the enhancement of the Organization with advancing skills acquired during my employment. SKILL SUMMARY:

1 Office Filing ;Records Maintenance; Clerical; auditing/Inventory 2 Communication; Organization; Interpersonal; Customer Service 3 Data Entry; Basic Computer Skills; office Equipment(Fax/Copier) 4 Office management certification

QUALIFICATIONS:

The ability to demonstrate essential skills in reading, comprehending, evaluating, understanding, interpreting, synthesizes and edit; the ability to train new employees, an apply all concepts of the workplaces in related principles. Proficient in methods to record, compile, enter, and retrieve info by way of hands and use of computer.

EDUCATION:

General Education Diploma…… (GED)

National Professional Certification……In Customer Service Awarded Life Skills Certificatetion

Office management

PG Community College Largo,MD

04/2010-05/2010

Basic Medical terminology

03/2010-03/2010

FirstAid

01-2010-03/2010

Medical office Assistance

EMPLOYMENT

06/11-0712

Wireless Advocates. Largo, MD

Wireless Consultant

1. Customer Service

2. Phone Activations

3. Credit Evaluation

12/08-10/09. Largo, MD

Arbor Education Training

Admin. Asst.

1 Assist with work or job development

2 Attending work ethic classes

3 Attend on the job training internship (WEX)

03/2009-06/2009

All State Customer Service. Largo MD

Pre-Caller

1 Answer Phones

2 Data Entry

3 Sales

3/08-11/08

CVS Pharmacy. Temple Hills, MD

Pharmacy Technician

1. Assisted Pharmacist with prescriptions while forwarding to customers 2. Filing, Faxing,Data Entry, Labeling, cleaning and stocking shelves 3. Assist with processing cash and credit transactions for customers purchasing store items 09/ 2007-03/2008

CDG Tech Agent. Largo, MD

Pre-Caller

1 Answer phones in a professional manner

2 Collect dept from nonpaying customers

3 Advice customers on how to pay the bill on time

4 Process payment via Comcast cust, service

July 2004 –May 2006. Seat Pleasant, MD

JK Inc. Beauty Island

Assistant Manager

1. Greeting customers in a friendly fashionable manner upon store entrance 2. Assist customers with store merchandise and product location 3. Assist wit fitting, cutting and the overall styles of wigs for customers satisfaction 4. Order varies beauty supplies, wigs and other store items, also trained an hirer new employees Jan 2004-April 2006

Radio Shack. Landover, MD

Office Asst. /Sales Associate

1. Served as a liaison for District Manager to oversee store operations 2. Assist with store personnel responsibility such as interviewing new hires an staff scheduling 3. Greeting cust. upon entry to store as well as providing product and company info 4. Assistance with cash and credit transactions for merchandise sales 11-1999/02-2004

CVS Pharmacy. Wash. Metropolitan Area

Cashier

1. Ring store products on register processing cash and credit transactions 2 . Clean store area and front and face all store products on shelves 3. Maintain a great wok environment persistent with health code guidelines. 4. Insure that store products are maintained properly. 02-2000/08-200

Fairfield Inn. Hampton VA

Housekeeping

1. Clean up to 17 rooms a day

2. Some laundry

3. Dust, vacuum, wash entire bathroom, and make beds

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