REGINA SAWYER

870-***-****

ad4h93@r.postjobfree.com

OVERVIEW

Experienced Financial Accounting Analyst. Results-oriented and solution-focuses with a proven ability to succeed in multiple disciplines and business models. Experienced in data extraction, consolidations, analysis and reporting. Developer of new and efficient methods for attacking key issues, resolving difficult problems, managing talent and assisting in improving the cash flow cycle within corporations. Areas of experience include accounts payable, accounts receivable, reconciliation, team building, time management, customer services, interpersonal and communication skills.

PROFESSIONAL EXPERIENCE

Walgreens, Wheaton, IL (Shift Lead) December 2023 - Present Responsible for holding store keys to open and close the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for vendor deliveries and accountable for the registering all related sales on assigned cash register, including records of scanning errors, price verification, items not on file, price modification and voids.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Illinois Department of Human Rights (22nd Century Technologies Inc.) Office Associate (November 2023 – present)

Clerical support to all housing investigators who received documentation from the complainant who wants to file housing discrimination complaint. Schedule telephone calls to complainant for the assigned investigator can discuss the documents of the complaint received for proper investigation of the true findings of their complaint received. Duly Healthcare, Denial Specialist Management (May2023 – Sept2023) Review denied medical claims from either primary or secondary insurances company, Medicare or Medicaid to reconciliation for proper reconciliation and payment. Investigate why claim wasn’t processed properly and provide proper or additional documentation to reconcile the claim for 100% payment. This may be through telephone calls to the provider office or check the the multiple healthcare or state regulated date systems. Make documentation in the Epic data system to any or all reconciliation to the accounts.

Intermodal Dray Dispatcher, Navigate, Radiant Logistics Inc., Addison IL 60101 (November 2022 – March 2023) Front/Backline customer services, emailing customer updates, tracking requesting, updates container movement and deliveries and inputting new orders, pick up #’s, scheduling appointments. All data entries are entered into the Profit Tools billing systems and communication to drivers are through Google Voice and emails. The Will Group, 401 S. Carlton Ave, Wheaton IL 60187, November 2020 – September 2022 Procurement Specialist (January 2022 – September 2022) Prepare, review, negotiate and administer contracts and purchase orders. Review cost proposals and pricing information, compare bids from vendors and determine, or assist with determination, to whom contracts will be awarded. Evaluates vendors proposal to ensure that all requirements are met. Work with production management teams to ensure all material is available for assembly, complies with establish company work rules, policies and procedures. Examining products or material to estimate quantities or weight and type of containers required for storage and transport. Keep inventory of products received and shipped. Communicate with inside sales and accounting. Prepare packing slip and order fulfillment for deliveries to assigned ComEd customers and Schedule shipments of material and actively engages with other members of the company to continue strive to improve processes, create efficiencies, reduce cost and increase profitability. Project Support Specialist (February 2021 – January 2022) Maintain and manage all the TWIG operational tools, ANSI safety PPE and equipment to complete the ComEd Safety Audit Projects within the surrounding areas of Illinois for the client of ComEd. Prepares and supplies all new hires with all required material PPE and training material to complete the required safety audit. Utilizing the ComEd GPS equipment, TWIG iPad and company vehicles for the Field Auditors to go out into the field for full operations and support to complete the audit operations. Field Auditor (November 2020 – February 2021)

Primary in the field conducting safety audits of light poles or municipal & utility assets. Using specialized ComEd GPS equipment and TWiG IPad to report position and record data in the company’s software. Compile and complete all assigned audits timely, accurate and effective. Follow the assigned scope playbook timely, maintaining all assigned company’s equipment in proper work order. Actively engages with others member of the company to continuously strive to improve processes, create efficiencies, reduce costs and increase profitability. BCBS of IL, Call/Fax Clerk (Anchor Staffing Inc.) January 2020 – July 2020 Maintain compliance with HIPAA and patient confidentiality to initiate phone calls to the provider’s office and request medical records for the patients listed for HEDIS Audit Project. Generated the providers letters for the request of medical records for the specific assessment of the measure. Utilizes various software applications to support HEDIS operation by entering data or changing case status pertaining to the identified case(s). Routes all exclusion and complex issues to the HEDIS Coordinators or Quality Improvement Specialist for further assistance. IHDA, Chicago, IL, HHF Underwriter (Anchor Staffing Inc.) February 2019 – October 2019 Analyze assigned applicant files and documents to determine eligibility for help based on income, homeownership, employment status, mortgage payments history. Maintain confidentiality and discretion through the review of criteria and supporting documentation for the approval process to prevent foreclosure or assistance the delinquency for reinstatement and or monthly mortgage payments. Assistance is structed through a 5-year forgivable loan program up to $35K. All applicant data is entered in the Counselor Direct Data System for validation and Comm Log with a complete calculator before conditioning or escalating. Underwriters’ best practices remembering key dates: purchase, application, hardship, reduction years along with the tools: Program Guide, UW Review sheet, UW Calculator, UW Scripts and Notes. Input in the status of the applicant file, change status to approval, denied pending 2nd review, follow the recommendations given by the denied review or compliance underwriter. Request additional documents to clear conditions, complete review and move the file accordingly or send to I record or closing.

East Central Arkansas Regional Library, Woodruff County, AR Cotton Plant Branch Library Manager, (Woodruff County Library) April 24, 2016 – July 28, 2018 Responsible for opening and closing/securing library facilities. Assists library programming, computers and computer area. Perform clerical tasks and other duties as necessary. Ability to work well with the public, supervisor, coworkers and maintain a friendly helpful attitude toward people of all ages. Expertise and ability to use computers, various office programs and the Library ILS system. Manage and maintain files, records and shelf organization. Provide customer service to library users and assist with patron requests at the circulation desk, assist with basic reader’s advisory and reference assistance; this may include database searching.

Windstream Communications, Little Rock, AR LeaseNet Analyst II (Mountain LTD.) July 8, 2015 – October 2, 2015 Multi-tasking in a fast-paced environment matching PO/Invoices to the Lease ID account number, copy and scan invoices or documents to be attached to LeaseNet file for AP payment processing. Scan document files of sold owner properties tower to purge into PDF file and upload for electronic storage into DocuShare data system, and other clerical duties assigned and assist others in the OSP Engineers department with other duties as needed. Data Entry Clerk (Anchor Staffing Inc.) April 2012 – January 16, 2015 IHDA, Chicago, IL,

Confirming homeownership document files received via mail or PDF file upload from lenders or borrower as requested to complete loan files to be process and recording into the Mitas data system. Maintain all compliance, approved, purchase or canceled loans files for record retention and other clerical duties assigned and assist others in the Homeownership department with other duties as needed.

AGL Resources. Naperville, IL., Claims Representative August 2013 – June 13, 2014 Verify information provided by assigned contractors work orders and charges for work perform as required by service terms and conditions; evaluates claim validity; process claims; determines claim payout amounts (within a prescribed authority limit) ensure equitable and timely settlements; communicates with involved parties for any adjustments or discrepancies. Data Entry April 2012 – July 2013

Data Entries into MAS90 and Sage 100 system for backlog of deposits receipts and cash applications. Follow up with the vendors shipping, receiving stock and research on any outstanding payables and receivables to reconcile billing discrepancies, credits adjustments and audit compliances.

COMPUTER SKILLS

• MS Software – Outlook Email, Word, Power Point & Excel Donovan Data System Media Visor

• Double-click Ad Buyer Lotus 1-2-3 Alacrity NexGen Internet Search Engines & Rescue Net Billing ZirMed PIAH/BHIS EPIC Ecare BCBS MAS90 Sage 100 Share Point RSS

• Mitas LeaseNet DocuShare Profit Tools Slack Google Voice Voxer EDUCATION

Westwood College studies in Graphis Design May 2009- January 2010 Taylor Business Institute studies in Business Accounting 1987 REFERENCE Promptly furnished upon request.