Michelle Stevenson

708-***-****

Objective

Seeking a position in a healthcare environment wherein my 20 years of professional work experiences will provide valuable contributions to the organization’s goals, as well as fulfill my own sense of contributing to the community.

Professional

Experience

June 2021- Current

Baylor Scott & White

Patient Service Specialist

Job duties include greet Patient’s and develop a trusting relationship, checking patient eligibility, Schedule appointments,collecting financial responsibilities such as Copay, Coinsurance

and check patients in and out of facility by obtaining accurate and detailed Demographic’s and financial Information for patients requesting services.

regarding patient privacy

June 2020- May 2021

Advanced OB-GYN Associates

Insurance Verification Specialist

Verification of patients Insurance for services rendered in the clinic Determine patient’s the cliic Determine patient’s Eligibility and in Office Procedures.Heavy phone call volume with Commercial Insurance and Marketplace Insurance Companies. Access Benefits via Internet and over phone contact. Creating OB contracts for Global Maternity Benefits and determining if Authorizations/Predetermination/Referrals are required

January 2020- May 2020 Compassus Hospice

Business Office Coordinator/Team Coordinator

General and clerical tasks around the office. General office organization and streamlining business operations throughout the Dallas Office. Gather and enter Nursing Assessment Notes, ordering DME Supplies for Terminal ill patients. Ensure entering Signatures from Attending/Medical Director for proper billing.

March 2019-January 2020 Medical City Center Surgery Center

Medical Records Coordinator

Responsible for keeping accuracy within a patients charts. To organize maintain paper files as well as electronic files in a secure database. Doctors and nurses depend on the accuracy of data that is maintained in a patients record to be updated. Review Medical Authorization of Releases received from Law Firms requesting signed Affidavits kin order to assist their clients.

Receive request from the Doctor offices pertaining to paperwork regarding patient past and future surgeries with the surgery center.

Apr 2018-March 2019 Questcare Medical Clinic McKinney, TX

Physician Office Representative

Receive and direct phone calls, patients, and other visitors

Schedule, confirm, and verify patient appointments and insurance information; Coordinate patient referrals

Maintain confidential patient databases

Assist medical billing specialists with coding and claims

Obtain and verify insurance authorizations and recertification.

Collect co-payments and reconcile daily reports and deposits for accuracy

Aug 2003- Apr 2018 University of Chicago Hospitals Chicago, IL

Patient Access Specialist

Serve as Emergency room coordinator and Coordinator of Finance Admission

Perform patient pre-admission, admission, transfer, and discharge activities

Provided general customer service to patient and their families

Conduct pre-certification and authorization of inpatient accounts

Reconciliation and verification of insurance benefits; Reviews and completes changes to third party

Preparation, review, and maintenance of patient charts

Computer

Microsoft Word

PowerPoint

Excel

Medical Software

Centricity

Statlan

Epic

Carecast

eClinical Works

Cerner

Education

June 2011 University of Phoenix Phoenix, AZ

Associates of Applied Science in Healthcare Management

Professional Strengths

Leadership & Problem Solving

Reliable, Dedicated, & Flexible

Detail-Oriented

Communication Skills

Computer Literacy

Organizing Priorities & Goal Setting

Strong Analytical and Critical Thinking Skills

Strong Administrative skills

References

Dr. Ira Blumen, ad4h8s@r.postjobfree.com 773-***-****

Dr. Linda Druelinger, ad4h8s@r.postjobfree.com 773-***-****

Dr. David Beiser, ad4h8s@r.postjobfree.com 773-***-****

Latrice Sorey. ad4h8s@r.postjobfree.com 954-***-****

Celie Benson. Endorsedsignings.com. 713-***-****

Contact this candidate