Crew Member with experience in fast-paced service environments, adept at enhancing customer satisfaction through efficient food preparation and superior service. Possesses strong customer service skills, demonstrated through effective team collaboration and issue resolution at McDonald's. Eager to apply critical thinking and numerical analysis skills in a challenging new position, aiming to leverage experience and a solid foundation in teamwork to achieve and exceed organizational goals. Employment history
Jun 2021 - Aug 2021
Scanning
Continuum Services at Syracuse, NY
Scanned documents from physical copies to convert them to digital files Package files and prepare them for storage and shipping Keep inventory and a track record of incoming and outgoing files and shipments Implement quality control measures to ensure accuracy and completeness of scanned documents, reducing errors and improving efficiency in document processing.
Sep 2022 - Jan 2023
Crew Member
McDonald's at Syracuse, NY
• Prepared and served food and beverages to customers
• Operated a cash register and handled customer transactions
• Maintained a clean and organized work environment
• Worked effectively as part of a team to ensure efficient service Demonstrate excellent customer service skills by engaging with customers in a friendly and professional manner, resolving issues promptly, and ensuring a positive dining experience for all patrons at McDonald's. Jun 2023 - Jul 2023
NItendo Repairs
United Radio at Syracuse NY
• Ensured proper functioning of joy-cons through detailed inspection and verification• Prepared joy-cons for shipping to customers
Education
Sep 2020 - Jun 2023
Diploma
Henninger High School at Syracuse, NY
Collegiate Science and Technology Entrance Program (STEP) participant in collaboration with Le Moyne College GPA: 3.4
Internships
Dec 2023 - Jan 2024
Surgery centers,
crouse hospita at Syracuse NY
• Implemented innovative surgical techniques to improve patient outcomes and reduce recovery time at Crouse Hospital's Surgery Centers.
• Provided post-surgery care for patients, including discharge assistance and post-operative follow-up.
• Connected with patients to ensure their comfort and well-being during their stay at the hospital. References
Heidy Padilla
ad4h8f@r.postjobfree.com 315-***-****
Diane Furfaro
ad4h8f@r.postjobfree.com 315-***-****
Keuka college
Crouse hospital
Debora
Solange
803 Highlandst, St, Syracuse, NY, USA, 13203
ad4h8f@r.postjobfree.com
Skills
Customer service skills
Ability to work in a fast-paced environment
Ability to follow instructions and work well in a
team
Critical thinking and numerical analysis
Languages
English
Swahili
Kirundi
Hobbies
I love cooking. I enjoy experimenting with flavors and sharing meals with others.
Expert
Expert
Expert
Experienced
Highly proficient
Native
Highly proficient
Courses
Sep 2022 - Jun 2023
Collegiate Science and Technology Entrance Program. (STEP) Le Moyne college