Customer Service Data Entry
Resume:
Renee Henry
Bainbridge, GA *****
*************@*****.***
Seeking an opportunity which would allow me to continue to grow professionally, while utilizing my strong organizational, problem solving and exceptional people skills. I am a highly motivated, clear communicator with strong analytical and problem solving skills, looking for an organization to contribute my innovative ideas while also enhancing my skill-set. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Environmental Services Housekeeper
The Cleveland Clinic Hospital - Cleveland, OH
November 2018 to May 2021
· Disinfected public areas frequently and provided spot cleaning as needed to maintain clean, welcoming atmosphere. LIKE
· Clean All Critical Touch Surfaces
· Spot Clean All Horizontal Surfaces
· Clean Restrooms
· Dust Mop the floor
· Damp Mop the floor
· Discharge Cleaning
· Spot clean All walls
· Inspect the Room
· Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
· Washed and polished glass windows and doors to keep entryways clear and professional. Sales Associate
The Home Depot Inc - Cleveland Heights, OH
March 2017 to May 2021
The key is providing customer service, including receiving and responding to questions and requests, and also requesting for documentation and information, and also researches things to provide a accurate response. Direct customers to products, answering and direct all internal and external calls, radio paging, data entry, working with Window OS, or assisting in purchase decisions, and also perform stocking, organizing, and cleaning duties at the request of the management team. Customer Service Representative
Gotta Groove Records - Cleveland, OH
March 2013 to February 2017
Key member in general labor, analyzing customer accounts and completing orders and shipments. Meticulously inspected vinyl records for any defects before passing and packaging them. Inbound and outbound calling customers regarding orders and accounts. Filing paperwork, did a lot of multitasking. Cashier
Calypso Restaurant - Cleveland, OH
March 2004 to April 2013
Managed phone calls and orders, as well as handling customer complaints, to ensure a happy experience to meet their feeding needs. Make sure to Maintain a neat and sanitary work place while dealing with food, handles a lot of equipment the job offers and make sure its safe to use, Fast paced environment with 50-80 calls a day with multitasking.
Lead/supervisor
Pope's Professional Service - Cleveland, OH
January 2000 to February 2004
Did receptionist, Kept strict order of books and inventory while in the office, made incoming and outgoing calls, make sure all paper work got done by the end of the shift, and kept the employees together while on duty
Cashier
TOPS SUPERMARKET STORE - Cleveland, OH
March 2000 to May 2002
Providing excellent customer service, by assisting customers with their shopping, and processing the customer purchases. Had to operate a cashier register, by handing cash, checks, and other media, and also had to operate a scanner, telephone system, and a scale to weigh the food. Also properly operate some equipment far as a electric and manual hand jack. Also stock merchandise on shelves neatly, and make sure the store is clean and sanitise.
Education
High School Diploma
Collinwood. High School - Cleveland, Oh, US - Cleveland, OH June 2002
Skills
• Effective leadership skills that empower others to work well together.
• Time Management Skills
• Learns quickly and maintains a high professional work standard.
• Demonstrated accuracy in data entry, attention to detail and ability to work well in team environment.
• Qualitative customer service interactions in dealing with customer complaints.
• Office Assistant skills.
• Data Management Skills
• Teamwork skills
• Leadership Skills
• Proficient with Window OS.
• Sound oral and written communication skills.
• Cash register
• Cash handling
• Budgeting
• Assembly
• Order fulfillment
• Supervising experience
• Customer service
• Presentation skills
• Customer relationship management
• Packaging
• Organizational skills
• Assembly
• Production planning
• Manufacturing
• Order fulfillment
• Customer service
• Leadership
• Management
• Customer relationship management
• Sales
• Pricing
• Cash handling
• Cleaning
• Budgeting
• Relationship management
• Supervising experience
• Analysis skills
• Environmental services
• Guest services
• Cash register
• Restaurant management
• Security
• Front desk
• Warehouse experience
• Computer skills
• Microsoft Office
• Microsoft Excel
• Data entry
• Customer support
• Communication skills
• Medical office experience
• Medical records
• Human resources
• Hospital experience
• Property management
• Grocery store
• Nutrition
• Data management
• Cooking
• Hospitality
• Welding
Certifications and Licenses
Driver's License
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