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Customer Service Property Manager

Location:
Clermont, FL
Posted:
March 22, 2024

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Resume:

LISSETH EDELSTON

***** ** **** **., *******, FL *3027

Cell # 720-***-****

Email: ad4h58@r.postjobfree.com

** ***** ** ********** ** Management and Marketing, with Financial and Accounting skills.

PROFESSIONAL EXPERIENCE

ELMURA LINGUISTICS. 2017-PRESENT

Interpreter

· Live Translations

- Over-the-phone real time translations

- Video supported Translations

- Medical, Court, Legal, etc.

AKAM ON-SITE, PROPERTY MANAGEMENT. 2005-2007

Management Executive * Private Property *

Property Manager – Properties with 100-350 Units

· Supervised accounts payables, accounts receivables, payroll including employee

relations, benefits, and hiring.

· Customer Service to all Residents and Board Members, vendors, contractors, Brokers, etc.

· Updating contracts and legal documentation with our residents.

· Created advertising and marketing strategies in order to welcome new residents, as well as defining incentives and promotions for our staff.

· Managed a group of 34 people, made weekly quotes and handled their payroll.

· Executive in charge of preparing, supervising and finding contractors for association’s units for rent and delivery.

· Maintained property in excellent condition with updated and modern projects

· In charge of all Board of Directors meetings, documents, minutes, contracts, bids, proposals.

· In charge of any updating and upgrading for the building, such as paint, wallpaper, repairs, Hurricane related, reports, etc.

· Direct Supervising of all Projects and renovations.

· Management, Financial and Delinquency Reports made on a weekly basis

SUITES OF AVENTURA, Aventura, FL 2002-2005

Executive Business Center

General Manager – South Florida Region

· Supervised accounts payables, accounts receivables, payroll including employee relations, benefits, and hiring.

· Updating contracts and discounts with our clients.

· Produced advertising and marketing strategies as well as defining incentives and promotions for our new clients.

· Sales executive in charged of leasing and preparing suites for delivery. Maintained Properties in Excellent condition with updated technological equipment

· Increased monthly sales making the company grow from 1 Executive Center to 4 Executive Centers in 5 years and profiting over a million dollars.

BROWN & CORE, P.A - Clinic, Delray Beach, FL 2000-2002

Medical Management Executive

General Manager for 2 Clinics

· Accounts Payable, Accounts Receivable, Payroll including employee

relations, benefits, and hiring.

· Customer Service to all patients.

· Suggested new treatment Plans and packages for patients, that increased earnings by 29%.

· Managed a group of 25 people, made weekly quotes and handled their payroll.

· Helped in the creation of the “Better and more Affordable Dental Care,” which was sent to all of our patients informing them of our new improved services and products as well as some company inside information.

EDUCATION

Miami Dade Community College, Miami - FL 1994-1996

Florida Atlantic University, Boca Raton - Florida 1996-2000

Business Administration

Additional Courses:

Customer Service Workshop, Ft. Lauderdale-Florida 2000

Levine group Management Seminar, Maryland, USA 2001

Channel Focus Seminar, Miami-Florida 2002

Channel Focus Management Seminar, Miami-Florida 2005

SKILLS

Fluent in English and Spanish.

Microsoft Windows, Microsoft Word, Excel, Power Point, Internet Netscape,

Internet Explorer, and QuickBooks Pro

Peachtree, BJ Murray, Adobe Illustrator and PhotoShop.



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