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Customer Service Office Assistant

Location:
Sloughhouse, CA
Posted:
March 22, 2024

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Resume:

Patricia Cardenas

*** ***** ***** **** **********, CA 95605 916-***-**** ad4h0i@r.postjobfree.com

OBJECTIVE

Seeking a full-time position with a company to utilize my excellent communication, organizational and problem-solving skills.

SKILLS SUMMARY

Strong interpersonal and organizational skills with a keen ability to multitask effectively in a high pressure, fast paced working environment. Demonstrates strong communication skills and ability to establish rapport with clients. Flexible and hardworking with strong drive to succeed.

-Communication -Organization -Quick Problem Solver

-Interpersonal Skills -Dependability -Detail Oriented

-Active Listener -Team Player -Outgoing Personality

-Time Management -Customer Service -Attention to Detail

EMPLOYMENT HISTORY

Amazon: Stower/Water Spider

2023-Present

•Maintain excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

•Train new employees to uphold the Amazon company policy, sustain customer service satisfaction, and educate them on the point-of-sale system.

•Ensure conformity by locating items in storage areas and comparing the information on them with work orders.

•Scan products and physically placing them in their various bar-coded locations.

•Inspect and examine each item to ensure that they are not damaged.

•Observe inventory by maintaining material needs and production deadlines.

•Use operational knowledge of systems, parts, and components to solve problems arising during assembly.

•Demonstrate knowledge of industry best practices and company protocols to maintain workplace safety and efficiency.

The Mobile Tax Man: Office Assistant

2014-2020

•Input data and answer telephones, direct calls, and schedule appointments.

•Prepare and assist with simple to complex tax returns for individuals and small businesses.

•Proficient with office machines, such as photocopiers, scanners, facsimile machines, voicemail systems and personal computers.

•Compile, copy, sort, and file records of office activities, business transactions, and other income tax related forms.

•Provide excellent customer service and perform other clerical duties as assigned.

EDUCATION

Sacramento City College, Sacramento, CA

Certificate in Cosmetology, December 2021

Highlands Community Charter School, Sacramento, CA

High School Diploma, June 2019



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