William Cortesi

Martinez, CA

Punctual, results driven, and energetic individual who is committed to providing excellent service and quality outcomes. Able to work independently and follow instructions with minimal guidance or support. Friendly, loyal employee who finds satisfaction in doing the job right and on time. Work Experience

Facilities Technician

Heatherwood Memory Care - Walnut Creek, CA

January 2024 to February 2024

• Perform routine inspections and maintenance tasks on building systems, including HVAC, plumbing, electrical, and mechanical systems. This may involve troubleshooting issues, replacing parts, and ensuring equipment operates efficiently.

• Respond promptly to repair requests from building occupants or management. Diagnose issues, implement solutions, and document all repair work performed. This may include repairing leaks, replacing light fixtures, fixing doors or windows, etc.

• Conduct regular safety inspections to identify potential hazards or maintenance issues. Take appropriate measures to address any safety concerns, such as repairing damaged equipment or structures, and ensuring compliance with safety regulations.

• Maintain the cleanliness and appearance of the facility, including common areas, restrooms, and exterior grounds. Perform tasks such as cleaning, painting, and landscaping as needed.

• Maintain and repair facility equipment and machinery, such as generators, pumps, and compressors. Follow manufacturer guidelines for maintenance schedules and ensure all equipment is in good working condition.

Caregiver

I cared for my quadriplegic sister in her home in Pleasant Hill, Ca - Pleasant Hill, CA May 2022 to November 2023

• Assisting with activities of daily living such as bathing, grooming, dressing, toileting, and cook.

• Helping the individual move around the home safely, including transferring from bed to wheelchair and providing support during outdoor exercises.

• Shopping, planning and preparing nutritious meals according to dietary restrictions and preferences.

• Performing housekeeping tasks such as tidying up the living area, doing laundry, washing dishes, and keeping the environment clean and safe.

• Providing emotional support, engaging in conversation, and participating in activities such going for walks to promote mental stimulation and social interaction.

• Assisting with transportation to medical appointments, grocery shopping, or other errands as needed.

• Observing and reporting any changes in the individual's health or behavior to healthcare professionals or family members.

• Assistance with medical equipment and helping with the use of medical devices such as oxygen tanks, wheelchairs, or other assistive devices.

• Skilled nursing tasks including wound care.

• Ensuring a safe environment by identifying and removing hazards, and following infection control procedures to prevent the spread of illness or infection.

• Providing emotional support.

Baker

Giant Food - Shillington, PA

February 2021 to February 2022

• Preparing doughs, batters, and other ingredients for baking various bakery items such as bread, cakes, pastries, cookies, and muffins.

• Operating ovens, fryers, and other baking equipment to bake items according to established recipes and quality standards. This includes monitoring baking times and temperatures to ensure proper cooking.

• Decorating baked goods with icing, glazes, toppings, and other decorations to enhance their appearance and appeal to customers. This may include piping frosting, applying sprinkles, or adding fruit garnishes.

• Monitoring inventory levels of baking ingredients and supplies. This involves keeping track of expiration dates and rotating stock to maintain freshness.

• Inspecting finished products for quality, consistency, and adherence to recipe specifications. This includes checking for proper texture, color, and flavor, as well as ensuring that items meet food safety standards.

• Following proper sanitation and hygiene practices to maintain a clean and safe working environment. This involves cleaning baking equipment, work surfaces, and utensils regularly, as well as adhering to food safety regulations.

• Providing friendly and helpful customer service by answering questions about bakery products, offering recommendations, and assisting customers with their purchases.

• Packaging bakery items for sale in-store or for customer orders, and arranging them attractively in display cases or on shelves. This may involve labeling products with pricing and ingredient information.

• Fulfilling special orders for custom cakes, pastries, or other bakery items requested by customers. This includes consulting with customers to understand their preferences and ensuring that orders are completed accurately and on time.

• Collaborating with other bakery staff members, as well as with other departments within the grocery store, to coordinate workflow, share resources, and ensure efficient operations.

• Adhering to all relevant food safety and sanitation regulations, as well as company policies and procedures regarding food handling, hygiene, and workplace safety. Dishwasher

61 Diner - Reading, PA

October 2018 to April 2019

• Wash dishes, glassware, flatware, pots, pans, and kitchen utensils using industrial dishwashers or by hand.

• Ensure that all items are thoroughly cleaned and sanitized according to established standards.

• Handle and store dishes, glassware, and utensils properly to prevent breakage and damage.

• Maintain cleanliness and orderliness of dishwashing area, including keeping floors dry and free of debris.

• Empty trash receptacles regularly and dispose of waste according to sanitation guidelines.

• Assist kitchen staff with stocking food items.

• Follow all safety and sanitation procedures to maintain a safe working environment. Production/Janitorial Worker

Atv bakery - Reading, PA

April 2018 to October 2018

Auto Mechanic

Jonh Croft Automotive Service Center

January 2015 to January 2017

• Identifying problems with vehicles through inspection, diagnostic tools, and customer descriptions.

• Performing routine maintenance tasks such as oil changes, tire rotations, and brake inspections, as well as more complex repairs like engine overhauls, and electrical system troubleshooting.

• Removing and replacing worn or damaged parts such as belts, hoses, brakes, spark plugs, filters, and other components.

• Tire maintenance including repair and balancing.

• Adjusting and tuning engine components to ensure proper performance and fuel efficiency.

• Utilizing computerized diagnostic tools to pinpoint issues with vehicle systems and electronics.

• Documenting all repairs, parts used, and services performed for each vehicle to maintain accurate records.

• Communicating with customers to explain needed repairs, provide estimates, and address any concerns or questions they may have about their vehicles.

• Adhering to safety protocols and guidelines to prevent accidents and injuries in the workplace.

• Keeping up to date with new automotive technologies, tools, and repair techniques through ongoing training and professional development.

• Working collaboratively with other mechanics, technicians, and service advisors to ensure efficient workflow and customer satisfaction.

• Ensuring that all work meets high-quality standards and complies with industry regulations and manufacturer specifications.

Automotive Technician

Brian's Automotive - Reading, PA

October 2011 to September 2014

Education

Trade school in Automotive

PA Dept. of Labor and Industry - Cresson, PA

2002 to 2010

Skills

• Automotive Diagnostics

• Brake Repair

• Oil Change

• Suspension

• Automotive Repair

• Home Care

• Electrical Experience

• Alignment

• Mechanic Experience

• Vehicle Maintenance

• Caregiving

• Service Technician Experience

• Carpentry

• Blueprint Reading

• Landscape Maintenance

• Hydraulics

• Facilities Maintenance

• Tire Service

• Low Voltage

• Mechanical Knowledge

• Equipment Repair

Certifications and Licenses

NCCER Certification

January 2011 to Present

Safety Inspection Mechanic

June 2013 to Present

Emissions Inspector Certification

November 2012 to November 2014

ASE A5 Brakes Certification

June 2010 to Present

ASE A4 Suspension & Steering Certification

June 2010 to Present

ASE Exhaust Systems

June 2007 to Present

ASE A3 Manual Drive Train & Axles Certification

June 2007 to Present

International Computer Driving License

January 2008 to Present

Assessments

Automotive maintenance — Proficient

January 2024

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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