ANORUO VICTORIA

Mobile: 236-***-****

Email: ad4gzd@r.postjobfree.com

Goal: As a dynamic and results-driven professional, I'm looking for a demanding position as a store associate so that I can use my years of retail management expertise, my strong leadership abilities, and my track record of increasing sales and improving operations.

Professional Experience:

Hillberg and Berk

Assistant Store Representative

(2023)

Role & Responsibilities:

Led a team of employees in achieving and exceeding sales targets, resulting in an increase in revenue over years.

Implemented effective inventory management strategies, reducing stock loss, and optimizing product availability.

Fostered a positive and customer-centric work environment, resulting in high customer satisfaction scores and repeat business.

Developed and executed employee training programs to enhance product knowledge, sales techniques, and customer service skills.

Managed store operations, including scheduling, budgeting, and performance evaluations, to ensure efficient and smooth day-to-day operations.

Collaborated with corporate stakeholders to implement marketing initiatives and promotional campaigns to drive foot traffic and increase sales.

Kavic Culture

CUSTOMER SERVICE OFFICER

Lagos, Nigeria

(March 2021-November 2022)

Role & Responsibilities:

Responsible for establishing the goals, mission, and vision of our distinguished organization.

Responsible for establishing an environment in which young intellectual youngsters can express their innovative thoughts and potentials.

Responsible for coaching and mentoring the next generation of business owners.

Skilled at creating original designs, stitching, pattern making, and garment construction.

Ability to analyze and interpret fashion trends to generate unique and marketable designs.

Knowledgeable about choosing acceptable textiles for specific designs and understanding their properties.

Proficiency in sewing, draping, and clothing fitting ensures a high-quality completed product.

Store Retailer

Philips Store Clothing

Victoria Island, Lagos, Nigeria

April 2018-January 2021

Roles and Responsibilities:

Provided exceptional customer service, assisting customers with product selection, inquiries, and purchases, resulting in high levels of customer satisfaction.

Maintained visual merchandising standards to enhance product presentation and optimize sales opportunities.

Managed cash register operations, processed transactions accurately, and balanced cash drawers at the end of each shift.

Assisted with inventory management tasks, including restocking shelves, conducting inventory counts, and identifying slow-moving items for clearance.

Actively participated in team meetings to discuss sales strategies, customer feedback, and operational improvements.

Skills:

Leadership and Team Management

Sales and Customer Service

Inventory Management

Retail Operations

Staff Training and Development

Budgeting and Financial Management

Marketing and Promotions

Communication and Interpersonal Skills

Certifications:

First Aid/CPR Certification

Education

LAGOS STATE UNVIERSI

BSC in Economics

The Institute of Chartered Economics of Nigeria

Contact this candidate