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Customer Service Quality Control

Location:
Phoenix, AZ
Posted:
March 20, 2024

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Resume:

D

Nancy Diaz

480-***-****

nancyldiaz**@gmail.c

om

Phoenix, AZ 85019

SUMMARY

Hardworking [picking] experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Motivated construction laborer committed to learning and implementing skilled trades and meeting customer needs. Follows instructions and leads others with equal proficiency. Cultivates productive working relationships and instills confidence and trust. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

SKILLS

Cherry Picker Operations

RF Scanning Devices

Quality Control

Installation and Finishing

Punctual and Dependable

EXPERIENCE

Remodeling Crew Member

Phoenix, AZ

Sanchez remodeling llc/ Oct 2022 to Oct 2023

Carry out demolition work, such as tearing down walls, removing fixtures, and hauling away debris.

Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge.

Install insulation in walls and attics.

Install drywall panels or tiling over walls and ceilings using adhesive material or nails. Fit windows and doors into prepared openings in walls. Hang siding on exterior walls of buildings using pneumatic nail guns. Strip off old finishes from surfaces prior to applying new ones. Lay tile floors in bathrooms and kitchens by mixing thinset mortar with water according to manufacturer's instructions.

Supervised remodeling projects at client homes, keeping projects on track. Picker

ARIZONA, AZ

DELTA APPERAL/ Sep 2022 to Oct 2023

Received and processed customer orders for merchandise in a timely manner. Verified accuracy of items picked, packed and shipped to customers. Utilized RF scanners to scan products accurately and efficiently. Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.

Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.

Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.

Inspected product quality prior to packing and shipping out orders. Reported any damaged or defective items immediately to supervisor for further investigation.

PICKING ASSOCIATE

Phoenix

Master Electronics/ Jan 2018 to Nov 2021

Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments

Checked inventory and selected products from specific locations based upon availability

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse

Order Picking and Processing Transport and Sorting DAYCARE ASSISTANT

Phoenix

Cecy Haouse Childcare/ Feb 2016 to Jan 2017

Maintained clean, neat and hazard-free areas to protect kids, personnel and families Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs

Used patience, skill and various behavior modification techniques to maintain order and safety

Taught children to organize toys, wash hands and share by leading by example Provided lunchtime assistance to monitor children, assist with eating and serve food Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.



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