William J. DiBello

401-***-**** ad4gy7@r.postjobfree.com Jenkintown, PA 19046

SUMMARY

Experienced UX professional with the technical knowledge and critical thinking skills to thrive in cross-functional environments.

SKILLS

EXPERIENCE

CX Specialist Intern, USDA, May 2022-June 2023

• Aligned Directives and Policy objectives to US Law and Executive Orders

• Collaborated with stakeholders in DEIA, CX, IT to identify alignments between programs to the Presidents Management Agenda 2022 for CX initiatives.

• Presented executive report on opportunities for CX improvements to the Deputy Secretary of the Department of Agriculture

Lead UX/UI Designer Freelance, Healthful Data, August 2022-April 2023

• Complete Redesign of Customer-facing, Health Benchmarking App

• Developed Branding Strategy, Style Guide

• Improved User Flows and UX/UI for mobile format

• Improved Onboarding, Designed Surveys and Dashboard Information

• Created web models or prototypes using physical, interface, logical, and data models.

• Conferred with management and development teams to prioritize needs, resolve conflicts, and develop solutions.

• Leveraged expertise in user preferences and accessibility requirements to establish design specifications and optimize approaches.

• Coordinated production across stages from concept and design development through final testing and optimization.

• Prioritized and organized tasks to efficiently accomplish service goals. Professional Studies in UX, MPS UX Design, January 2021-May 2023

• Masters program with an emphasis on User Research, Usability

• Prototyping and User Testing

• Focus on Agile workflows and collaboration with stakeholders

• User Experience Testing

• Design Validation

• Narrative Use Cases

• Wireframing and Mockup Design

• Functionality Testing

• Usability and Accessibility

• Mobile Application Development

• Agile Development Methodologies

Lecturer, West Chester University, January 2017-January 2020 West Chester, PA

• Instructor of Foundation Design and Drawing Courses Adjunct Professor, Tyler School of Art, Temple, January 2008-January 2017 Philadelphia, PA

• Developed a robust Multi-Media Foundation Design curriculum

• Contributed to the development of department-wide grading criteria

• Aided in department transition to a more responsive and adaptable platform for students and job market needs.

• Fostered classroom environment conducive to learning and building character.

• Implemented different teaching styles to meet the needs of a diverse student population.

• Documented student assignments, attendance, and test scores in online reporting systems.

• Delivered course lectures using modern technology to enhance student comprehension. EDUCATION AND TRAINING

M.P.S. UX

Design, Maryland Institute College of Art (MICA), June 2023 M.F.A. Painting

Rhode Island School of Design (RISD), June 2002

B.F.A. Painting

Temple University, Art Temple University, Rome Italy June 1999 Tyler School of