Medical Assistant Customer Care
Resume:
Evelyn Rodriguez
Certified Medical Assistant
*******************@*****.***
Glendora, New Jersey, 08029
WORK HISTORY
SKILLS
Bilingual (English & Spanish)
Customer Care
Interpersonal Communication
Skills
HIPAA
Phlebotomy
Basic Life Support / CPR
Medical Terminology
Vital Signs
Administering Injections
CERTIFICATIONS
Certified Clinical Medical
Assistant (CMAC)
Certified Phlebotomy
Technician (PTC)
Certified
Electrocardiogram
Technician (ETC)
Basic Life Support (BLS)
Health Insurance
Portability Act Certificate
(HIPAA)
Hardworking employee enthusiastic about gaining experience in the healthcare field, inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Bilingual Staffing Specialist
Surge Staffing, Burlington, NJ / Feb 2023 – Current
Developed guidelines, questionnaires, and processes for assessing, interviewing, and onboarding phases.
Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Performed urinalysis testing to discourage illegal drugs use in company. Salesperson
Connor Ness, Pennsauken, NJ / Jun 2022 – Oct 2022
Listened to clients and introduced solutions to satisfy business and personal needs.
Improved customer service and telecommunication skills to build lasting relationships.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Logged reports, expenses, receipts, and sales in company database. Checkout Cashier
Acme, Glendora, NJ / Sep 2021 – May 2022
Worked closely with shift manager to solve problems and handle customer concerns.
Tracked inventory, located items, and requested new merchandise with hand-held scanners and cellular devices.
Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Guest Ambassador/Drive-Thru Team Member
Burger King, Marlton/Bellmawr, NJ / Oct 2019 – Dec 2020
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Collaborated with team members to handle customer requirements and requests.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Certified Clinical Medical Assistant
American Training Center - Pennsauken, NJ / Dec 2022 High School Diploma
Triton Regional High School - Runnemede, NJ / Jun 2022 EDUCATION
PROFESSIONAL SUMMARY
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