LUIS RODRIGUEZ

*** ***** ***

ROCHESTER, NEW YORK 14617

585-***-****

ad4gxn@r.postjobfree.com

OBJECTIVE: Sales Position, overseeing all of the sales progress to meet and exceed sales quotas while delivering the highest excellence in customer service. FLEXIBLE AND VERSATILE:

Able to multi-task while under pressure with exceptional professionalism. Poise and competent with demonstrated ability to easily transcend cultural differences. PROFESSIONAL EXPERIENCES:

Oversee Front-office operations and provide impeccable customer service. Built a clientele supported by 75% referral business. Develop and implement Strategic Marketing plan for business. Help build my referral base from zero to 150k a year business Cold Calling to new prospect to establish new relationships. Finding Prospects, Inviting, Presenting, Following up, Closing, getting people in making a decision, and getting people started affectively.

EMPLOYMENT HISTORY:

WESTGATE VACATION VILLAS, ORLANDO FL SALES REPRESENTATIVE, 1993-2003 As a Sales Representative I used every opportunity to promote the importance of the work in order to meet and exceed my sales quotas and promote the business. As an excellent communicator I facilitated 90 minute presentations to show the property and close the deal. As a team player I strived to meet our goals and had consistent team meetings to forecast our accomplishments for the month. As a result of reaching and over exceeding my goals, I became rookie of the year. Two years later I was able to sale 1.5 million dollars of timeshares. Throughout my sales experience I established great relationships with my customers that eventually allowed me to become the number one sales representative that close the year 1997 with over 1,500 referrals that came from my clients. I received an award and a bonus of 10 thousand dollars.

PROTECTIION ONE ALARMS SYSTEMS ORLANDO, FL 1997-2003 As an Outside Representative one of my main goals was to motivate my team to be as enthusiastic, energetic, and efficient. I always believe that as a team leader I had to set the bar high for myself as well as for my team. One of the aspects of my job was to do door to door sales, demonstrate leadership and to meet all deadlines. Within this job I was able to excel in a fast pace, team oriented environment that enabled me to identify and resolve customer service issues. Plan/carryout/support local marketing activities, product launches, promotions, advertising and product demonstrations. SUTHERLAND GLOBAL SERVICES, ROCHESTER, NY (COVAD Communications) 2007-2008 As a COVAD Communications Account Manager I was responsible for identifying, prospecting, and maintaining relationships with small to mid-sized businesses. As a quota-based position I was required to cold call existing broadband customers and new prospects daily. Through solutions based selling, I analyzed customer needs, identify and customize wireless\voice\data products and services to close accounts on a monthly basis. This transactional-based sales position also required retaining and growing accounts through exceptional customer care and follow-up. I had the ability to effectively build and manage sales funnel. I was responsible for achieving all sales quota metrics, as well as turning in required paperwork and reports, as required by management. I was accountable for a high volume of daily prospecting, cold calling, next steps, and closing business accounts to achieve required monthly results.

Legal-Shield/Pre-Paid Legal Services, Rochester NY 2008-2014 As a networker I had to make a list of people that I knew to introduce my Services and Products. After I ran through my list I created a list of referral by asking my active list who do they know that will be interested in making extra income. I created new accounts by making phone calls, setting up appointments and going to there home or office to educate them on my products and services. The skills that I have learn throughout the years of selling. The skills that I bring too any Sales Company is the fundamentals of being successful.

Sales Manager Habitat For Humanity, Rochester, NY - October 2014 – Current Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. Coached employees in successful selling methods and encouraged cross-selling to drive revenue and supervise my sales team of 15 people by stepping in to support my sales team and deliver smooth sales processes for the clients. Created effective strategies to target new markets after researching and analyzing competitor behavior. Managed order cycle to enhance business development and maintain sustainability and customer satisfaction. EDUCATION:

SOUTHEASTERN ACADEMY FLORIDA, Human Services Degree 1992-1994

FLORIDA COLLEGE VALENCIA, REAL-ESTATE LICENSE

1995-1995

Exam FX, Life Insurance License

01-01-2021

I am bilingual. I speak write and read Spanish.