Gary Richards

**** * **** ** *****

Cell: 605-***-**** ad4gwm@r.postjobfree.com

Core Strengths

·Inventory Control -Telephone inquires

·Excellent communication skills -Customer service

·MS Windows proficient -Telecommunication skills

·Problem solver -Multi-line phone usage

·Courteous demeanor -Conflict resolution

·Fast learner -Creative problem solver

·Energetic work attitude -Listening skills

·Proficient group skills -Leadership skills

·Computer savvy- PC & MAC -Adaptiveness

Accomplishments

·Highschool-

·Honorable male at the American Indian Youth Conference (Academic/Athletic/Extracurricular award)

·3 yr 1st prize winner & 1 yr 2nd prize award receiver in the Native American Indian Science & Engineering Society (AISES) national science competition- in accomplishments I was selected for an all paid trip to see the first Native American Astronaut to launch into space in Orlando, FL.

·AISES also selected me to attend and present at their leadership conferences in Anchorage, Alaska and in Charlotte, North Carolina.

·Youth Opportunity (YO) a mentoring and positive environment program was brought to my community, in which I was a mentor and had a hand in the start up of the program in the community.

·Collegiate-

·Received an academic scholarship to Creighton University. Also, receiving Creighton scholarships for debate and the freshman Leadership Program (FLP).

·Additional scholarships received from the American Indian Fund, Rose Memorial Scholarship, Red Cloud High School, and the American Indian Movement Scholarship.

·Campus involvement- Native American Association, Creighton University African American Student Association, NAACP, FLP.

·Member of Kappa Alpha Psi Fraternity Incorporate- community service, free funded safe environment events for Omaha’s youth, mentoring program with Kellom Elementary, multiple donations to St. Jude, relief programs, etc. strong community involvement.

Work Experience

Instillation - Delivery Specialist

G.M Trucking

Sub-Contractor (Manager)

December 2015 - January 2021

Customer care and compliance, Inventory Overview, Quality care and Interactive fluidity. Delivering and installing major appliances. Delivery’s made to office buildings, apartment complexes, major companies, and also personal homes. Installations include, all forms of fridges(box, subzero, etc., ranges (gas, hardwired, etc.), dishwashers, microwaves, and any other appliance. Also delivered and brought appliances into buildings or residences.

Cultural Education Specialist

Elementary Gear Up Program- Allen SD

April 2015 - Aug 2015

Summer Program- Created lessons plans to involve native youth in learning about their cultural background. Consisting of daily activities and studying of traditional ways involving history, lifestyle, and participation in the culture today.

Direct Support Specialist

Developmental Services of Iowa-Council Bluffs IA

Feb 2014- March 2015

Assisting clients with living disorders to develop coping skills/independent living skills. Working with multiple clients on daily routines, money management, job hunting, and dealing with personal/social difficulties.

ESPN Account Assistant

West Corporation

Customer Service-Omaha Ne

June 2013 to Jan 2014

Seasonal- Assisting customers with their personal account and functionality, also giving advice and tips on current sports statistics.

Costumer Service Representative

Sept 2010 to Aug 2013

Mutual of Omaha – Omaha, NE

Handled customer phone calls with their Mutual accounts; pertaining their coverage and medical claims filled with the company. Learned Company software and programs to stat at high help speed, quick and efficient help. Usually maintaining in the top 5 of quickest handle time on my work team.

Scout Leader

June 2009 to Sept 2011

Mid America Council – Omaha, NE

An after school program related to the boy scouts.

Teaching leadership and survival skills to participating Omaha schools.

During the summer our program partnered with Camp Wakonda’s in Council Bluffs, IA and their program with similar aspirations.

Costumer Service- Computers

Sept 2008 to Feb 2009

Best Buy- Omaha, NE

Seasonal- Described product to costumers and accurately explained details and care of merchandise. Recommended selected products and helped locate and obtain out-of-stock Base don costumers requests. Worked as a team player performing cashier duties, product assistance while providing excellent costumer service. Inventory stock and re-stock along with assistance in other departments when help needed.

Mentor/Teacher Aid/Resident Advisor

June 2007 to Aug 2007 June 2008-Aug 2008

SD Gear up- Rapid City, SD

Summer program for the advancement of scholarly activities.

I assisted in tech courses.

Student mentor

Resident Advisor; program took placed on university campus.

Coach Assistant

Sept 2006- June 2008

Creighton University- Work Study – Omaha, NE

Assisted track & field coach filing, packaging, telephone communications, athletic reports, equipment, and transport.

Educational Background

Red Cloud High School, 2006

Pine Ridge, SD, USA

Honor roll for 4 years receiving an academic letter.

Received varsity letters in basketball and football.

Received scholarship from HS.

Oglala Lakota College

Allen, SD, USA

Took courses while in High School.

Creighton University

Omaha, NE, USA

Political Science

Received Scholarships for academics/debate/freshman leadership program from University.

University of Nebraska at Omaha

Omaha, NE, USA

B.S. Political Science

Minor Public Relations/Hostory

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