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Customer Service, Medical Records, Receptionist

Location:
Tallassee, AL
Posted:
March 20, 2024

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Resume:

Casey Spotten

334-***-****

Tallassee, AL *****

ad4gwl@r.postjobfree.com

Experience

**-** ***** ********** ******

Receptionist

While being employed with Welch Veterinary Clinic, I answered the multi-line telephone system, scheduled appointments, monitored the inventory as well oversaw sales process for all items sold in the clinic, I processed payments, and I helped the veterinary technician with all back office tasks.

08 – 09 Medical Records Clerk (Part time)

East Montgomery Cardiology

While being employed with East Montgomery Cardiology, I filed patients paperwork and charts, answered the multi line telephone, sent and received medical records, and prepared charts for office visits.

06 – 08 Aronov Realty Management

Leasing Agent

While being employed with Aronov, I led future residents through the leasing process, from initial meeting to move-in I also maintained these relationships by providing excellent customer service to all residents.

05 – 06 Medical Outreach Ministries

Front Office Supervisor

While being employed by Medical Outreach, I supervised all front office operations, employees, and volunteers that included checking patients in and out, scheduling appointments, release of information, data entry, coding, and charging for all office procedures, and assisting clinic administrator.

05 - 05 Conference America

Customer Service Representative

While being employed by Conference America, I Scheduled, moderated, and recorded conference calls, as well as tracked attendance and typed participant list for large corporations. My customer service duties also included training new employees, handling customer inquiries and customer complaints.

I was also employed with this company from December 02 - January 04 and August 00 - January 01.

04 – 05 Baptist Medical Center East

Health Information Management Specialist, Medical Records

While being employed by Baptist East, I Gathered patient charts from each unit, prepped, scanned, and indexed all charts.

Education

Shaw High School, FL

Troy State University, Montgomery

Below are the classes completed

Business Math

Communications

Developmental Psychology

Introduction to Business

Microbiology & Microbiology lab

Pharmacology

Political Science

Psychology

Sociology

Computer Skills

Microsoft Office

Microsoft Word

Microsoft Excel

Microsoft Power Point

Citrix

Cerner



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