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Social Service Support Specialist

Location:
Minneapolis, MN
Posted:
March 20, 2024

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Resume:

Nikita Hollamon

Lake Elmo, MN ***** +1-763-***-**** ad4gvg@r.postjobfree.com

PROFESSIONAL SUMMARY Compassionate Social Service Professional with 20+ years of comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills with 15 years of supervisory experience.

SKILLS

Effectively managed and coordinated a team of 6 reducing the occurrences of behaviors amongst residents.

Delivered detailed analysis and reporting of resident matters and issues.

Successfully teamed and collaborated with peers and managers to organize programs for residents.

Diplomatic and comfortable working with all levels of individuals internal and external to the organization.

Demonstrated experience in planning and organizing successful services for residents.

Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.

Facilitated counseling and issue resolutions amongst residents and developed action plans.

Self-motivated, able to work independently, and comfortable dealing with changing priorities. EXPERIENCE Caregiver/Supportive Roommate Rumi

March 2021-Current

Provided housing to individuals with disabilities in the form of a caregiver.

Supported individuals on an as needed basis with basic activities of daily living skills such as bathing, toileting, and cooking, etc.

Assisted with setting up appointments, outings and weekly medication set-up.

Built strong relationships with clients to deliver emotional support and companionship. Support Specialist JEC Miller Inc.

May 2020-May 2021

Provided therapeutic and crisis respite services, for families and children with intellectual and developmental disabilities that are at risk for out of home placement due to significant mental health and behavioral concerns in order to optimize family functioning, build resilience, and restore hope.

Documented detailed daily progress notes and completed general housekeeping needs. Program Supervisor REM MN Community Services

July 2001-March 2020

Provided ongoing direction and leadership for program operations.

Coached team members on de-escalation techniques and crisis intervention skills involving residents.

Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

Directed team of 6 personnel, overseeing records, performance and quality assurance.

Assessed referred clients and participated in the development of service plans in conjunction with a treatment team and funding source in accordance with corporate, contractual and regulatory standards.

Assisted in the recruitment, screening, hiring and evaluation of staff. EDUCATION Certificate in EMT Century College-White Bear Lake, MN June 2015 High School Diploma Central Senior High School-Saint Paul, MN



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