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Quality Assurance Team Leader

Location:
Markham, ON, Canada
Posted:
March 20, 2024

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Resume:

CAMS

PROFILE

AML/Compliance Specialist offering 10+ years of expertise in risk management, policy and program development and strategic planning. Advanced knowledge of regulatory compliance with a proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.

WORK EXPERIENCE

Advisory(Supervisor), Financial Crime Unit, Price Waterhouse Coopers Jan 2022 - Nov 2023

Toronto, ON

Handled a team of 8 Analysts and 1 Team Leader

Worked on Internal KYC Project for Onboarding Client and Enhanced Due Digilence

Worked on Data Management System for updating the risk rating and Quality Control

Coaching the analysts and helping them to build their career path.

Worked on FIS Project for external client and completed the project successfully.

Worked on Client Application and Investigation project as per FINTRAC guidelines.

Senior Analyst: AML Right Source Dec 2020 – April 2021

Mississauga, ON

●Enhanced Due Diligence (EDD) of High Risk Customers for US Banks.

●Reviewed and Followed up EDDs for KYC validation as per BSA Compliance, Fin Cen and OFAC regulations.

●Identified and escalated any risks on reviews and recommendations.

●Comprehensive written narrative explaining the business structure and risks in the business present

●Adhered to policies and procedures for compliance and quality assurance.

Team Leader: Promontory Financial Group (an IBM Company) Oct 2017 – Jan 2020

Toronto, ON

●KYC Remediation (Customer Due Diligence and Enhanced Due Diligence /Name Screening)

●Worked on CIS Sanctions and Non-Sanctions, NLP PEPS and International Alerts

●Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies

●Developed and delivered compliance training to team members and bank staff.

●Managed quality assurance program, including on-site evaluations, internal audits and customer surveys

●Authored thorough reports detailing results of investigations and recommendations to improve compliance and maintain solvency

AML Analyst: HSBC Nov 2015– Jun 2017

Toronto, ON

●Reviewed alerts generated by the AML transaction monitoring system (CAMP)

●Conducted holistic analysis of the activity in the customer's accounts for cases assigned

●Prepared Suspicious Transaction Report Forms for filings with FINTRAC

●Maintained paper-based and electronic file documenting actions taken and supporting recommendations made on Case Management (SCION) as per Global Standards.

Senior Compliance Officer, Laurentian Bank Dec 2014– May 2015

Toronto, ON

●Account Opening for Commercial Bank, Real Estate, Purchaser Deposits and Trust Accounts

●Handling of Overdrafts for Real Estate and Commercial Banking

●Certification of Cheques, Account to Account Transfers, Standing Instructions

●Performed client risk scoring, client identification and KYC documentation reviews for on-boarding new clients/accounts and updated KYC databases with the most current AML/KYC information for existing clients/accounts to ensure compliance monitoring is in place, including processes for management of operational risk, in accordance with Local regulatory and Group office requirements

Senior Compliance Officer: ICICI Bank July 2008 – Dec 2014

Toronto, ON

●Conducted end-to-end risk based AMLTF investigations including account activity, internal data systems and open source intelligence, in an efficient and timely manner

●Formulated KYC questions and liaising with account managers to attain KYC/EDD information to make educated, informed decisions and recommendations

●Initiated judgmental call to decide if the cases require STR (suspicious transaction report) or can be considered as DNR (do not report)

●Prepared the STR for potential suspicious cases and escalated to QC Team and MLRO to complete the level 3 investigation and submitting the STR

●Demarcated recommendations, referrals to Financial Intelligence Unit (FIU), Global Internal Investigation Group (GIIG), Global Sanctions and Line of Business AML officers

●Reviewed STR filings, provided feedback to the case analysts, and submitted the STRs

EDUCATION

Bachelor of Commerce (BComm) University of Bombay

Finance & Accounting

Certified Anti-Money laundering Specialist (CAMS) from ACAMS

Certification from IFIC for Canadian Securities Course (CSC)

TECHNICAL SKILLS

●Anti-Money Laundering/Antiterrorist Financing experience (Transaction Monitoring, Triage, Investigations, and Quality Assurance)

●Compliance banking laws and regulations (CAMS certified)

●Advanced MS Excel (V-Lookups, Pivot Tables, and Macros)

●Data Analysis/Data Management

●Excellent FINTRAC/OSFI reporting knowledge Summary

●UAT Testing skills and expertise on system designing



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