IRMA ANGELICA PONCE PARADA

PROFILE

Bachelor in Marketing with 25 years of experience. Bilingual (English/ Spanish) experience in international trade, sales, collection follow-ups to customers to achieve favorable public relations to meet company objectives. Completed courses in UDEMY, TOEFL, IELTS.

AREAS OF PROFESSIONAL INTEREST:

Marketing, Customer Service, National and International Accounts, Software Processes in Administration. Teaching and training. EXPERIENCE

Specialized Administrator

Fundidora de Tenayuca S.A DE C.V.

February 2016 to October 2023

Responsibilities:

• ASPEL System User (SAE Billing and Collection Credit Tracking)

• Customer Service quotes

• Confirm delivery dates of materials

• Process the sending and collection of customer invoices

• Weekly/monthly creation and delivery of payment reports to accounting

• Tracking of credits for due dates

Gas Station Business Administrator

G500 Puente de Vigas

December 2014 to January 2016

Responsibilities:

• EGAS System, entering invoices for both the purchase and sale of fuel

• Cash collection processing and bank deposits

• Prospects study for the sale of fuel through credits

• Reports of fuel sales statistics

Business Administrator

Vacation World de Mexico S.A DE C.V

January 2005 to September 2014

Responsibilities:

• Sales, Promotions and Reservations of International Accounts in the USA, Canada and Asia

919-***-****

angelicaponce085@gm

ail.com

5107 Copper Rigde Dr.

Apt.201

Durham, NC 27707 USA

• Collection of membership fees

• Customer service and reservation management at Prisma Resort Services in San Antonio, Texas

• Administrator and user of RCI Resort Oracle CICS and Resort Estate Hotel Resort (REHS)

Sales/Marketing Representative

J.M. Garcia S.A DE C.V.

August 2000 to November 2004

Responsibilities:

• Administration of purchases and sales for Niagara Plastics in Erie, Pennsylvania and AFA Plastics

• Collection of customer invoices such from Siemens, Chrysler and Caterpillar

• Other responsibilities included sales and market development, promotions, quotes, purchase orders and order tracking.

EDUCATION

Bachelor in Marketing UNITEC Technological University of Mexico

(2001-2004)

Bachelor Public Accounting University of the Valley of Mexico (1985-1988)

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