Roteya Leslie

Monitor sales

Vernon Rockville, CT 06066

ad4grp@r.postjobfree.com

+1-860-***-****

Highly organized, people-oriented professional with excellent listening and communication skills; seeking a full/part-time position. Bringing six solid years of customer service experience, I am looking for a business where I can utilize my strong interpersonal, social perceptiveness and critical thinking skills, while working with customers, management and staff. Authorized to work in the US for any employer

Work Experience

Overnight Front Desk Receptionist

Planet Fitness - Manchester, CT

October 2021 to Present

Monitor computer for account warnings, overdue payment, answer, phone, handle, billing, and payment, clean overnight

Dietary Aide

Vernon Manor Health Care Center - Vernon, CT

May 2017 to May 2018

Send out food menus to the residence collect the food menus so that we can do each residence. Food accordingly, dining room for dinner, set of drinks, go on each floor and serve the residence or help nurses for residence their meals. Gather all dishes from each residence. The room wash them, dry them and restock them set up meal carts for the next day set up drink carts for next day, clean kitchen, and close kitchen.

Medical Receptionist

EAST HARTFORD MEDICAL CENTER - East Hartford, CT

January 2015 to March 2017

Answer phones, set appointments, process billing information, medical records, contact patients and notify them of upcoming appointments and or cancellations Customer Service Representative

Kolo retail - Connecticut

May 2013 to May 2014

Answering phones, assisting customers, and navigating our website, helping them create the type of photo books or albums of their choice. As well as processing payments via our website or over the phone Monitor sales

Connecticut Science Center - Hartford, CT

2009 to 2012

Hartford, CT 2009-2012

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Monitor sales activities sure that customers receive satisfactory service and quality goods.

• Inventory stock and reorder when inventory drops to specified level.

• Catering social events such as banquets and business parties for companies such as The Hartford, Travelers, ext

• Wait staff, train, and evaluate personnel in sales

• Assign specific duties and enforce safety, health, and security rules.

• Examine merchandise to ensure that it is correctly processed and displayed and that it functions as advertised.

• Responsible for all cashiering including refunds, credits and counting of change.

• Receive payment by cash, check, credit cards, vouchers, or automatic debit.

• Issue receipts, refunds, credits, or change due to customers.

• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers.

• Salvation Army Vernon ct assistant office coordinator, organizing and filing office information, answering phones.

• All Brite cleaning company

Vernon CT

• Start every account with a walk through of the whole building and ascertained what each customer wants or need.

• Maintained knowledge of problem areas, and security practices while always maintaining safety guildlines.

• Maintain and watched for and recognized security risks, thefts, and knew how to prevent or handle these situations.

• Maintain a normal pace while keeping schdule.

• Be mindful of the days of the week because the work varied by day/ building and account.

• Use the cleaning products in proper and mindful manner as it was intendent

• Report to management before and after I began and ended at a site East Granby

Skills

• Cleaning Experience

• Microsoft Excel

• Data Entry

• Medical records (2 years)

Additional Information

• Excellent customer service skills with significant experience including direct customer contact.

• Detailed Oriented: ability to organize and verify information and products.

• Fast and efficient learner: ability to learn new assignments, works effectively as a team or independently.

• Ability to work in a multicultural environment: sensitive, patient, and friendly with both, interchopper external customers.

• Judgment and decision-making: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Typing 82 words per min

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