Six years of administrative assistant and customer service experience.

CORE STRENGTHS

Microsoft Suites: Word, Excel, Outlook

Hospitality & Customer Service

Data Entry & Telephone Reception

Administrative Assistance

EXPERIENCE

Sales/ Customer Service Associate April 2022 — September 2023

Sodexo- Cedar Sinai Hospital, Beverly Hills, CA

Opened and operated cafeteria while following safety protocols.

Stocked, replenished and maintained cafeteria cleanliness for maximum efficiency.

Scanned cafeteria goods and performed daily transactions.

Provided friendly and excellent customer service to guests.

Supported and trained fellow cafeteria staff members during daily operations.

Sales/ Customer Service Associate April 2016 — April 2022

Sprinkles Cupcakes- Beverly Hills, CA

Served as customer’s primary point of contact during ordering experience.

Received and handled customer calls and orders.

Performed company daily opening and closing procedures.

Food Runner/ Waiter August 2014 — April 2016

Dave & Busters- Hollywood, CA

Acted as a liasion between Front & Back of House.

Took and delivered customer food & beverage orders, while providing friendly customer service.

Accomodated store waiting staff during daily setup and break down procedures.

Administrative Assistant June 2011 — September 2011

Los Angeles World Airport- Los Angeles, CA

Assisted company’s Human Resources department by creating daily reports and file management.

Screened calls and handled company emails and postings.

Executed data entry and research.

Sales/ Customer Service Associate June 2010 — August 2012

Gwen’s Cakes & Catering- Inglewood, CA

Created & filed company invoices and documents.

Catered to company’s clintel and worked as an ambassador.

Organized store’s dessert displays and visuals for maximum customer appeal.

EDUCATION

Santa Monica College, Santa Monica, CA August 2009 — November 2011

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