Katherine Loveday

Status

Resides: Ohio (Stow)

ad4gqx@r.postjobfree.com

LinkedIn Profile

I am an experienced HR professional who has extensive HR advisory and generalist knowledge. Having evolved in my last role through the opportunity to manage global teams and implement a full life cycle process in these regions, I have excelled in global HR management. I am looking to join a company where I can advise on strategy and support HR teams in best practice and processes while remaining hands-on in operational or strategy tasks. I am also open to a fresh challenge and would welcome an opportunity in a different sector.

Key Skills

● 11 years HR experience in generalist and executive level in fast-paced, deadline-oriented environments

● Managing senior stakeholders

● Managing on-site and remote teams

● Proficient in HRIS systems (YouManage & People HR used)

● Proficient in Microsoft Office Suites

● Excellent interpersonal, counseling, and negotiation skills

● Extensive experience in immigration set up for right to work

● Exceptional organizational skills

● Excellent written and spoken English, excellent telephone manner and customer service

● CIPD Qualified - Level 3 (4DEP and 3HRC)

● First aid and fire marshal trained

Work Experience

INFINOX

HR Manager - Global February 2020 - December 2023

On joining I was given the responsibility of being in charge of full HR remits for our UK region, as well as adhoc assistance in 4 other regions - Portugal, Bahama, Nigeria and Egypt. I always applied a considered understanding of how to weigh up HR risks in the context of the Company’s strategic and commercial objectives and what areas required updating as priority. When the UK went into a global lockdown, Iwas in charge of leading and managing a remote workforce. This included creating remote setup management systems for employees so there was engagement and monitoring for SMTs. The pandemic also intensified feelings of uncertainty in some people which allowed me to use my interpersonal skills to keep the workforce motivated and positive. In my first year I also helped open our South African office which afforded me the opportunity to work closely with the Director for this region, ensuring the full life cycle framework was completed and maintained. After two years we unfortunately had to shut the region down due to economic circumstances in our industry as well as South Africa being greylisted. This allowed me to gain more experience in mass redundancies - of which I single handedly led and completed successfully. Employee count - 102.

Supporting SMT and Directors

● I work closely with executive committee members and their senior management teams to deliver HR strategy and effective management of the employment lifecycle, including resource planning, employee relations matters, talent initiatives, employee engagement and reward. This requires exceptional organization and a high level of EQ skills to effect change within departments and processes.

● I ensure that business areas deliver an effective performance management process, including the development of management skills, management of under-performance, year-end rating calibration and appraisals.

Employee Relations

● I support leadership with the effective management of ad hoc people issues, e.g. difficult working relationships, informal and formal grievances, disciplinary processes and redundancies.

● TUPE process

● Dispute facilitator for senior managers

Recruitment

● I set up and monitored our in-house recruitment strategy - managing our Talent Acquisition Lead to headhunt, review and facilitate all our global role requirements.

● When recruiters were used - I liaised and maintained all relationships with UK recruiters ensuring we had best talent available for any recruitment needs as the company grew.

● When recruiters were not in use I sourced, interviewed and set up all candidates for senior managers. This included using LinkedIn, Job boards and application tracking systems. Operations

● I continually identified improvements to working methods and processes, implementing changes, as appropriate. I have done this through implementation of various initiatives such as digital payroll, remote management and HRIS systems.

● I have a good understanding of data analytics and use it to measure the effectiveness of HR initiatives. This means analyzing employee engagement data, performance metrics and other feedback to inform HR decision-making.

● All HR generalist tasks I have remained proficient at and kept doing as well as above higher function roles (payroll processing/contract and onboarding creation/HRIS housekeeping/employee file maintenance/vetting and document set up for starters).

● Help shape and guide the compliance of management with HR global standards, policies and procedure. This included setting up and executing GDPR policies and training as well as our FCA remuneration policy. All HR policies I created, maintained and updated with new legislation and review annually.

● Maintained office setups which included laptop procurement, office supplies, H&S standards and organizing company events.

Team Management

● I managed a team of two in the UK region ensuring all their training and BAU work is done to company standards. My management also extended to setting up HR juniors in other global regions to ensure they were trained in company policies and standards. Training & Development

● I trained and monitored HR teams in global regions ensuring they stay in line with company standards and strategy. This also included training managers on best practices and policies.

● Annual policy and training was also conducted and tracked by myself.

● I set up training courses after gap analysis and performance reviews were completed for employees and managers.

ea Change Group

HR Advisor and Compliance Administrator Sep 2012 – Nov 2019 I gained a solid HR generalist knowledge of the full HR lifecycle, employment law and advisory role required by HR. I also became proficient at compliance processes. Working in this role I was lucky enough to experience many changes and challenges giving me hands-on experience in various HR processes (redundancies, reward & recognition, training, disciplinary etc). Key HR responsibilities:

● I assisted in the recruitment lifecycle from sourcing to placement. Graduate scheme - I was in charge of finding and shortlisting candidates/interview bookings and interviews. I also assisted our Bristol branch when recruitment needs arised, also sourcing, calling and setting up interviews.

● I acted as the first point of contact for managers, employees and prospective employees, advising on employment terms and conditions, procedures and company policies e.g. absence, performance management, sickness, maternity/paternity and full employment life cycle procedure.

● I maintained, updated and created relevant HR policies, procedures and forms as required.

● I was accountable for the day-to-day workload of all HR functions (sickness, holiday, starters/leavers/variation to contracts etc).

● Responsible for data integrity in the HR database (People HR) and populating the database as and when required (updating personnel records, contracts and salary information).

● I worked with Senior Managers to identify and review HR key performance indicators and suggest improvements and efficiencies to better meet professional and business requirements.

● Support Senior Managers to develop and implement HR strategy to meet business aims.

● I built effective working relationships and credibility with key stakeholders by understanding key business and people related issues through effective collaboration and communication.

● Provide reliable advice on legal, contractual and HR issues in line with contractual terms and conditions.

● Ensure all employees have legal compliance to work in the UK and in overseas locations – overseeing this process and the Visa updating systems.

● Responsible for preparing new starter documents and benefits, liaising with Payroll, Recruitment Managers, IT Service Desk, Facilities as appropriate in a timely manner.

● Responsible for probationary period notifications/reminders to Managers (including submission of required form/guidelines).

● Draft and distribute probation confirmation/extension letters to employees in a timely manner

● Draft resignation acknowledgement letters, arrange and conduct exit interviews, flagging up potential patterns as well as liaising with the right internal teams such as payroll and IT

● Processing with any grievance or disciplinary situations. I have also assisted and completed all admin for two sessions of redundancies which included 15 employees. Key Compliance responsibilities:

● Request all relevant and legal compliance documents from contractors

● Carry out all required checks

● Ensure return of all compliance-related documentation from contractors as required

● Advise resource consultants and/or account managers of any non-production of documentation or contractual queries

● Create and issue Contractor contracts to include pay rate and dates of contract plus the forwarding of any job objectives provided by the Client

● Arrange new starter inductions including preparing induction packs and carrying out induction meetings

Office Angels May 2012 – Sep 2012

Administrator/Candidate Consultant/Recruitment

Gained solid administration experience in an office environment and utilized my customer service skills.

● Sourcing suitable candidates for various roles. Screening and interviewing potential candidates

● Helping place candidates correctly by liaising with clients, which requires an understanding of both clients’ needs and candidates’ capabilities

● Answering and directing calls. Completing referencing for all candidates

● Checking and processing CRB clearance checks

● Collating and creating marketing as well as organizing e-shots

● Ordering of office stock & franking and sorting mail

● Reconciling petty cash

● Any ad hoc duties required

Harris Jones and Office Angels Jan 2012 – May 2012

(Various temporary assignments) - Administration

● Data entry

● Collating information and general support

Reception

● Meeting and greeting clients

● Operation of various switchboards. Administrative tasks as needed Post Room

● Franking and sorting mail. Deliveries to various departments. Processing overseas and domestic couriers and deliveries. Providing and promoting post room service to colleagues Certifications

Employment Regulations and Programs (HRCI-PHR/SPHR) - Udemy - 2023 Strategic Human Resource Management for Organizational Success - REED - 2023 CIPD Qualified - Level 3 (4DEP and 3HRC) - UK

Education

Pretoria High School for Girls (South Africa) Matric exemption - Six A levels (U.K equivalent) English, Afrikaans, Art, Biology, History and Geography Interests and Hobbies

I love exercising by doing outdoor activities. I enjoy cycling, jogging, hiking, fishing and kickboxing. Kickboxing for which I love the training and discipline it provides. I am a very sociable person by nature and enjoy interacting with people. I also have a strong love of nature and animals both wild and domestic.

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