Center Director Customer Relations
Resume:
Deborah
Chiles
Washington, DC
**willing to relocate
*******@***.***
Summary
I have prominent experience in
conducting customer relations, record-
keeping, leadership and administrative
tasks with great success even under tight
deadlines. Maintaining high quantity
service without compromising quality in
my performance is my primary focus. So, I
am currently looking for a new role to
expand my skills on a grander scale and
acquire new ones within a growing
organization while employing my
scholastic background as well.
Key Skills
Professional Experience
Center Director
EDWARD C. MAZIQUE PARENT CHILD CENTER, INC. September 2020 - Present Mentor Coach
EDWARD C. MAZIQUE PARENT CHILD CENTER, INC. July 2018 - August 2020 Supervised 32 children & 8 staff members.
Awards: Selected "Coach of the Year" by the teachers, Owner and Operator. Pre-K Teacher
EDWARD C. MAZIQUE PARENT CHILD CENTER, INC. September 2017 - July 2018 Taught a class of 16 children with 2 other staff members. Awards: Named "Teacher of the Year" by the parents Center Director
The Lourie Center April 2015 - October 2016
Worked with Early Head Start of MD (The Lourie Center) to support 12 children & 6 staff members.
Achievements: Credentialing level 6.3
Maryland Excels - Level 2 Partner
Center Director
CWC Day Care Center August 2008 - September 2017 Achievements: Credentialing level 6.3
Maryland Excels - Level 2 Partner
Owner and Operator
Deborah's Family Day Care April 1985 - July 2008 Awards: "Provider of the Year" by the parents
Achievements: Credentialing level 3
Education
Bachelors in Early Childhood Education
Washington Adventist University, Takoma Park, MD August 2013 - April 2017 Associate in Early Childhood Education
Monitored and evaluated the
performance of staff and addressed
any issues that arose
Demonstrated commitment to
providing a safe and nurturing
environment for children
Developed and implemented creative
activities that encouraged children to
learn and explore
Established and maintained strong
relationships with parents and
guardians
Teaching/Childcare - 30+ years
Classroom Management - 10+ years
CPR - 15+ years
Curriculum Development - 15+ years
Toddler Care - 15+ years
Organizational Skills - 15+ years
Early Childhood Education - 10+ years
Special Education & Tutoring - 10+
years
Mentoring - 3 years
Supervised 42 children aged 6 weeks- 4 years old and 11 staff. Oversaw teachers in providing instruction to stimulate the children's brains and imaginations using stories, games, and other tools. Conducted regular parent/teacher meetings to assess performance, changing needs, academic benchmarks and overall environment to troubleshoot and provide informed guidance as needed.
Prince George's Community College, Largo, MD August 2008 - May 2013 Certifications
First Aid & CPR
August 2019
Assessments
Elementary School Classroom Management
(Highly Proficient ) November 2020
Marketing - 3 years
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